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Scranton GMC of Vernon
Vernon, CT
2,931 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,931 reviews
February 22, 2018
Awesome car buying experience Paul our salesman did an awesome job. He made the car buying process easy and hassle free. We will definitely be buying more cars from Scranton in the Paul our salesman did an awesome job. He made the car buying process easy and hassle free. We will definitely be buying more cars from Scranton in the future. More
by Brian307
Employees Worked With
Chris Champagne, Paulie DiPietro
February 22, 2018
Sage was great! I love my new car! My salesman Sage, really went the extra mile...excuse the pun! He drove the car from their Vernon store to The Norwich store for me I love my new car! My salesman Sage, really went the extra mile...excuse the pun! He drove the car from their Vernon store to The Norwich store for me to test drive, as it’s closer for me. Now that’s great service, even before the purchase. I’m confident that the service will continue now that I own the car! Devyn was the initial contact through cars.com, and followed up several times before the test drive. Good teamwork. More
by RedcarIsMine
Employees Worked With
Devyn, Sage McPherson, Ashley Corey
February 21, 2018
Amazing service!! I just purchased my second Cadillac from Scranton Motors. They made every aspect of both transactions easy. The staff was so helpful, Paul Dipietro, D I just purchased my second Cadillac from Scranton Motors. They made every aspect of both transactions easy. The staff was so helpful, Paul Dipietro, Dan McCann,& Chris were great! I’d recommend Scranton to anyone looking to buy a new Cadillac. Thanks guys! More
by Lquack
February 20, 2018
Excellent experience Paulie was great to work with and very straight to the point. Appreciated his approach to salesmanship and that he didn't beat around the bush with us Paulie was great to work with and very straight to the point. Appreciated his approach to salesmanship and that he didn't beat around the bush with us. He definitely put effort into making sure we were happy and got the most out of the sale as we could. More
by Carolyn
Employees Worked With
Chris Champagne, Paulie DiPietro
February 20, 2018
Great experience! I had been looking to upgrade my personal vehicle for about 6 months, and my cousin Jonathan Wolff encouraged me to look to Scranton for my next purch I had been looking to upgrade my personal vehicle for about 6 months, and my cousin Jonathan Wolff encouraged me to look to Scranton for my next purchase, having had an excellent experience himself when buying a similar vehicle. While I've been involved in the automotive industry and have had serious reservations about the buying experience at a dealership in the past, including several less than satisfactory dealings at other places while acquiring cars for my wife, I decided to give it a shot. Being an ASE certified tech, and having run similar businesses in the past, I feel entitled to speak my mind and not have a flim flam routine performed in my presence. I'm a straight forward type of guy, and so is Paulie. When I explained to him what I wanted, expected and was looking for, he didn't hesitate to lead me right to it. There was not even a hint of the commonly contrived 'bait and switch' tactics that most car buyers fear. I got exactly what I was looking for at the price I expected to pay. Everyone was honest and forthright about the value of my proposed trades, and I elected to keep them while still completing my purchase. There were other vehicles for the taking, but he understood the parameters behind my decision making, and didn't stray even by an inch. I'm coming back to take advantage of other upgrades that Scranton offered to make the vehicle a little more compatible with my line of work and personal tastes as well. I'm a car guy at heart, and while many people like me are similarly set against transactions at major dealerships, I can whole heartedly endorse Scranton Motors as a dealership that exceeds the expectations of even the toughest customers like myself. I will be coming back again for my next GM purchase! More
by czkrenovations
Employees Worked With
Other Employees :
Chris Champagne, Paulie DiPietro, Ashley Corey, Ryan Williams
February 17, 2018
Scranton motors Good morning to everyone. I just purchased a 2017 GMC Denali Yukon XL. I had been looking for little while at other dealerships, including Belise of Good morning to everyone. I just purchased a 2017 GMC Denali Yukon XL. I had been looking for little while at other dealerships, including Belise of Springfield, which is the town where I work. So I googled Scranton motors and read a review about o e of their salesmen, Paulie. I called him, met him and my experience with him was outstanding. He takes care his costumers, (not like the salesman at Balise). He went out of his way to make my purchase experience flawless. Great salesman! My job is also in sales and I appreciated his commitment to making me happy because I do the same with my costumers. By the way, if you like coffee, Italian espresso, he has his own machine by his desk. I liked the small dealership attention, but for inventory they have a great selection. Go see Paulie! And now about Balise, I have purchased five business vehicles in the past two years from Balise, and expected, let's say, a little more attention being a repeat customer. The last email I sent to the salesman never received a response, They will never see me again. Scranton motors has a great selection and they will be my new dealership. When I went to get some paperwork done at 7:00 pm at Scranton motors, I got a chance to meet the owner, Mr. Tom Scranton, you don't see the owners in too many dealerships, that really says a lot about Scranton Motors! Thank you Paulie and Scranton Motors, I love my new SUV. More
by My Hearse
Employees Worked With
Paulie DiPietro
February 17, 2018
Awful Experience, can not recommend to Anyone It's sad when you drive out of state to purchase a car and it's not ready, even called on the way there. The car was not cleaned and the brakes neede It's sad when you drive out of state to purchase a car and it's not ready, even called on the way there. The car was not cleaned and the brakes needed work, and it was discovered on a test drive. Then, we discovered that the rear brakes were not being fixed. When we went to take the vehicle for a second test drive, we discovered the locking lugs were not replaced. Pretty sad that it took 7 hours to purchase a car. Way to long, and you learn a lot about a dealership sitting there talking to people in the service area. There were more miles on the car then the paper work stated and the pictures that were online (over 400) and the vehicle wasn't cleaned, it was like someone was driving it up until that morning. They were all about getting me to sign the paperwork before I saw the vehicle. I will say the only nice experience that we did have there was with Ashley during the purchase. She was very nice and very efficient. She knew we were there for a long time and didn't take long at all and explain everything and made sure that everything was done correctly. After I purchased my vehicle I was able to find more ratings for them and there were others with complaints as well. Hopefully this review will not be erased. More
by lanne4b
February 14, 2018
It was awesome Paulie was great to work with He really made the used car buying expeeience enjoyable I will send all my friends his way and any future purchases i Paulie was great to work with He really made the used car buying expeeience enjoyable I will send all my friends his way and any future purchases i may make as well More
by Michael Alves
Employees Worked With
Paulie DiPietro
February 13, 2018
Warm reception, patience, and overall excellence. I have once had to call the police on a dealership; they would not give me my keys back after they “appraised” my trade-in. I wasn’t bluffing, I told I have once had to call the police on a dealership; they would not give me my keys back after they “appraised” my trade-in. I wasn’t bluffing, I told dispatch that my car was stolen. From this experience, among others, I hate dealerships. However, the only way I was going to be able to try the new Buick Regal TourX was by going to one... ...Scranton Motors was, by far, the best dealership experience I’ve ever encountered. Upon arrival, I was immediately welcomed, offered coffee, and assisted by Sage who patiently answered every question I had. We then went on a relaxed test drive where, unless asked a question, Sage remained quiet to let me enjoy the car. For the first time, a salesman let the quality product speak for itself. More
by WagonGuy37
Employees Worked With
Sage McPherson, Tyler Durdan
February 12, 2018
Everyone was really great to work with!! I was extremely happy with my service. I walked in and walked out with my new car within hours. I will refer this company to my friends and family. I was extremely happy with my service. I walked in and walked out with my new car within hours. I will refer this company to my friends and family. Thank you so much!! More
by Shannon Rose
Employees Worked With
Lou Joseph, Chris Champagne, Paulie DiPietro
