Scranton GMC of Vernon

New vehicle purchase People were friendly and helpful. The finance person Chris addressed my concern about posted price. I have not used the service department yet but w People were friendly and helpful. The finance person Chris addressed my concern about posted price. I have not used the service department yet but will soon for additional vehicle protection. The questions I did have regarding cleaning and service were adequately answered. More

Everyone in dealership friendly and helpful Everyone in dealership was friendly and helpful. Made buying experience not too stressful. Just hoped that by paying cash there would have been an a Everyone in dealership was friendly and helpful. Made buying experience not too stressful. Just hoped that by paying cash there would have been an additional incentive. More

The only place to go!! Scranton Motors of Vernon Ct is nothing short of the best! The Scranton family are loyal and honest and will provide you with the best car buying expe Scranton Motors of Vernon Ct is nothing short of the best! The Scranton family are loyal and honest and will provide you with the best car buying experience they can offer. My experiences with my vehicle purchases have been very easy going and I am very happy with the process. I would recommend Scranton Motors to all my friends and family! More

Pleasurable,friendly,respectful Paul was very helpful and friendly. He made our car buying experience a pleasure. He answered any and all of our questions and concerns with ease. Tha Paul was very helpful and friendly. He made our car buying experience a pleasure. He answered any and all of our questions and concerns with ease. Thanks Paul we love our new vehicle!! More

Friendly and knowledgeable staff Saw a leftover car on-line with a good price and, after calling them, went to this dealership for the first time. Every employee I dealt with was ple Saw a leftover car on-line with a good price and, after calling them, went to this dealership for the first time. Every employee I dealt with was pleasant and knowledgeable. If you need “training” on various aspects of the vehicle, I wouldn’t schedule it on a Saturday at the end of the month as they were very busy. Otherwise, it was a positive experience. I haven’t gone there for service yet. More

Awesome car buying experience Paul our salesman did an awesome job. He made the car buying process easy and hassle free. We will definitely be buying more cars from Scranton in the Paul our salesman did an awesome job. He made the car buying process easy and hassle free. We will definitely be buying more cars from Scranton in the future. More

Sage was great! I love my new car! My salesman Sage, really went the extra mile...excuse the pun! He drove the car from their Vernon store to The Norwich store for me I love my new car! My salesman Sage, really went the extra mile...excuse the pun! He drove the car from their Vernon store to The Norwich store for me to test drive, as it’s closer for me. Now that’s great service, even before the purchase. I’m confident that the service will continue now that I own the car! Devyn was the initial contact through cars.com, and followed up several times before the test drive. Good teamwork. More

Amazing service!! I just purchased my second Cadillac from Scranton Motors. They made every aspect of both transactions easy. The staff was so helpful, Paul Dipietro, D I just purchased my second Cadillac from Scranton Motors. They made every aspect of both transactions easy. The staff was so helpful, Paul Dipietro, Dan McCann,& Chris were great! I’d recommend Scranton to anyone looking to buy a new Cadillac. Thanks guys! More

Excellent experience Paulie was great to work with and very straight to the point. Appreciated his approach to salesmanship and that he didn't beat around the bush with us Paulie was great to work with and very straight to the point. Appreciated his approach to salesmanship and that he didn't beat around the bush with us. He definitely put effort into making sure we were happy and got the most out of the sale as we could. More

Great experience! I had been looking to upgrade my personal vehicle for about 6 months, and my cousin Jonathan Wolff encouraged me to look to Scranton for my next purch I had been looking to upgrade my personal vehicle for about 6 months, and my cousin Jonathan Wolff encouraged me to look to Scranton for my next purchase, having had an excellent experience himself when buying a similar vehicle. While I've been involved in the automotive industry and have had serious reservations about the buying experience at a dealership in the past, including several less than satisfactory dealings at other places while acquiring cars for my wife, I decided to give it a shot. Being an ASE certified tech, and having run similar businesses in the past, I feel entitled to speak my mind and not have a flim flam routine performed in my presence. I'm a straight forward type of guy, and so is Paulie. When I explained to him what I wanted, expected and was looking for, he didn't hesitate to lead me right to it. There was not even a hint of the commonly contrived 'bait and switch' tactics that most car buyers fear. I got exactly what I was looking for at the price I expected to pay. Everyone was honest and forthright about the value of my proposed trades, and I elected to keep them while still completing my purchase. There were other vehicles for the taking, but he understood the parameters behind my decision making, and didn't stray even by an inch. I'm coming back to take advantage of other upgrades that Scranton offered to make the vehicle a little more compatible with my line of work and personal tastes as well. I'm a car guy at heart, and while many people like me are similarly set against transactions at major dealerships, I can whole heartedly endorse Scranton Motors as a dealership that exceeds the expectations of even the toughest customers like myself. I will be coming back again for my next GM purchase! More