Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton GMC of Vernon
Vernon, CT
2,931 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,931 reviews
April 06, 2018
Not fair Inspite of an old customer, i had to pay $133 in the name of diagnostics and fixed nothing. Gave me an estimate for a part of $600 and when i checked Inspite of an old customer, i had to pay $133 in the name of diagnostics and fixed nothing. Gave me an estimate for a part of $600 and when i checked with another dealer the same part was availanle for $200. More
by RADHIKA_RATTA
Verified CustomerEmployees Worked With
Lorie Fortin
April 05, 2018
Absolutely wonderful experience with this dealership. Each individual we dealt with (David, Christopher, Tyler and Rocky) went above and beyond to make this a quick and satisfying purchase. We arrived at Each individual we dealt with (David, Christopher, Tyler and Rocky) went above and beyond to make this a quick and satisfying purchase. We arrived at 8:45 a.m. and were able to interact with the general manager initially and were done with every aspect of car purchase by 12 noon. More
by Laurie
Employees Worked With
Other Employees :
Tyler (sales manager) assisted us in the purchase in a very courteous and efficient manner. , Chris Champagne, Rocky Hernando
April 02, 2018
I had a very good experiance. This is my forth vehicle that I have purchased from Scranton Motors. The purchasing experience was very good, they work very fast to locate a vehicle This is my forth vehicle that I have purchased from Scranton Motors. The purchasing experience was very good, they work very fast to locate a vehicle for you if they do not have what you want on there lot. My service experience with the past vehicles has been excellent. PS In the reason for visit I selected new, but the drop down menu does not have Buick as a selection, so I hade to select Used and then Buick. More
by Mitch
April 01, 2018
Cadillac for me!! This dealership had the right car for me. We reached out via email and the response was prompt and professional. I had the pleasure of meeting with Da This dealership had the right car for me. We reached out via email and the response was prompt and professional. I had the pleasure of meeting with David and he made the car buying experience very pleasant. He knew the features of the ATS and took time to go over each of them completely. The management was willing to work with us to come to an agreeable price. Finding my car in the delivery bay with the big red bow was icing on the cake. Everyone was friendly and sincere with good wishes. More
by PAULL12
April 01, 2018
Stand by customer Service manager honored original agreement at time of sale. I am satisfied by their work and help in this matter. Appreciate the support. Thank you. Service manager honored original agreement at time of sale. I am satisfied by their work and help in this matter. Appreciate the support. Thank you. More
by pboc164
Employees Worked With
Amanda Soucie
March 31, 2018
Excellent Dealer and a Great Team of People at Scranton Everyone we dealt with at Scranton was very helpful and knowledgeable. They answered all our questions right from our first contact with Makayla over Everyone we dealt with at Scranton was very helpful and knowledgeable. They answered all our questions right from our first contact with Makayla over the internet and at Scranton in Vernon with Dan and Tyler in Sales and Chris in Finance. They are all very helpful and do not push you, they let you make your own decisions. Will recommend! More
by Linda and Brad
March 31, 2018
Awesomr Daviid, Rocky, Tyler and Chris were totally awesome. They did everything they could to meet my goals in purchasing my new truck. They went above and b Daviid, Rocky, Tyler and Chris were totally awesome. They did everything they could to meet my goals in purchasing my new truck. They went above and beyond More
by Clwanserene
March 30, 2018
Excellent Dealer GMC SLT SIERRA Best Dealer and Staff I have ever worked with to buy a new vehicle! I recommend Scranton GMC without reservation. Im 67 years old,and have purchased Best Dealer and Staff I have ever worked with to buy a new vehicle! I recommend Scranton GMC without reservation. Im 67 years old,and have purchased a lot of vehicles. This was the best experience I’ve ever had in purchasing a new vehicle. Love my 2018 GMC Sierra 4 by 4 SLT. All the staff were fantastic but Sean McPhearson and Tyler Durdan in sales were 5 Star, top notch, simply the best people to work with. As we were putting my new purchase together everyone in the dealership was walking around, smiling, and being helpful in any way they could without being overbearing. That was so refreshing. I got a really good deal on my new SLT, and trust me when I say that I know what a really good deal is. More
by Todd
Employees Worked With
Sage McPherson, Chris Champagne, Rocky Hernando, Tyler Durdan
March 29, 2018
Excellent Salesman I purchased my new SRX from Pauly DiPetrio. He was an excellent all around great salesman. Courteous, thoughtful, and willing to work with the custome I purchased my new SRX from Pauly DiPetrio. He was an excellent all around great salesman. Courteous, thoughtful, and willing to work with the customer so they have an exceptional experience. I would recommend him to my family, friends, and strangers alike. More
by Ethel Mae
Employees Worked With
Paulie DiPietro
March 29, 2018
Seamless purchase From the moment we walked in the staff at Scranton Motors were very personable. The greeter found a sales representative right away and we got down to From the moment we walked in the staff at Scranton Motors were very personable. The greeter found a sales representative right away and we got down to business looking at the car I wanted to purchase a Cadillac XT5. The stand out for me was in Chris Champagne's office - he is the finance guy. He has a computer desk where all the documents are uploaded and you sign with a special pen. I like technology and this was cool to use and expedited the finance process. More
by Teri57
Employees Worked With
Chris Champagne, Garey Allen
