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Scranton GMC of Vernon

Vernon, CT

4.5
2,916 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,916 reviews

April 11, 2018

Excellent sales woman!! I have to say that Lauren Carey was extremely helpful, great service, great attitude, attentive & knowledgeable! I would definitely recommend anyone l More

by SkyWalker87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Carey
April 11, 2018

It was a quick process. This is my 3rd time buying a car at Scranton. Very professional and good service always. They give you a loaner so you don’t have to worry about rides More

by DENISE.ROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Lytle, Chris Champagne, Paulie DiPietro
April 09, 2018

Thank you so much Wonderful experience all around, especially David Baeza. We will be back again!!! Great staff, friendly and courteous. We love our new car and are ver More

by Adine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2018

Outstanding Sales Staff David, Tyler and Rocky have been part of the last 3-4 deals that we have had with Scranton Motors and their personal touch is the reason my wife and I More

by Jamison Boucher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Hernando, Tyler Durdan
April 06, 2018

Excellent I had a excellent experience at Scranton motors. They were a pleasure to work with. I was in and out with a new truck in under a few hours. My salesma More

by Jtye21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne
April 06, 2018

Not fair Inspite of an old customer, i had to pay $133 in the name of diagnostics and fixed nothing. Gave me an estimate for a part of $600 and when i checked More

by RADHIKA_RATTA
Recommend Dealer
No
Employees Worked With
Lorie Fortin
Apr 06, 2018 -

Scranton GMC of Vernon responded

Hello Radhika, Thank you for your honest feedback. We take your comments constructively and they make us better. I checked with our Service Manager and this is what I learned about your visit: We charged you for diagnostics, because we had to change coils to determine the problem. Our quote shows the part at $196.98 plus labor, supplies and sales tax. We are sorry if we did not explain the charges properly. We would not do as much business as we do if we were not competitive. If you have any questions, please fee free to call me directly. Kurt Lytle, Business Development Manager 860-896-3119.

May 21, 2018 -

Scranton GMC of Vernon responded

Thank you for taking the time to review your recent visit. We would like to go over the visit in greater detail with you. Please call Ryan Williams, General Manager, at 860.872.9145, ext. 120.

April 05, 2018

Absolutely wonderful experience with this dealership. Each individual we dealt with (David, Christopher, Tyler and Rocky) went above and beyond to make this a quick and satisfying purchase. We arrived at More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler (sales manager) assisted us in the purchase in a very courteous and efficient manner. , Chris Champagne, Rocky Hernando
April 02, 2018

I had a very good experiance. This is my forth vehicle that I have purchased from Scranton Motors. The purchasing experience was very good, they work very fast to locate a vehicle More

by Mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devyn Colby, Ashley Corey
April 01, 2018

Cadillac for me!! This dealership had the right car for me. We reached out via email and the response was prompt and professional. I had the pleasure of meeting with Da More

by PAULL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne, Rocky Hernando
April 01, 2018

Stand by customer Service manager honored original agreement at time of sale. I am satisfied by their work and help in this matter. Appreciate the support. Thank you. More

by pboc164
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
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