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Scranton GMC of Vernon

Vernon, CT

4.5
2,916 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,916 reviews

April 30, 2018

3 strikes you're out! I've been to Scranton Motors 3 times and every time, service to sales has left me shaking my head. I had to give one star when I filled out quest More

by bycholskil
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Rocky Hernando
May 21, 2018 -

Scranton GMC of Vernon responded

Thank you for taking the time to review your recent sales visit. We would like to go over the visit in greater detail with you. Please call Ryan Williams, General Manager, at 860.872.9145, ext. 120.

April 29, 2018

Not happy Will never go here agin unhappy with this dealer they have no problem taken 55k from me but can’t help me when I have a problem More

by smithe420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
May 21, 2018 -

Scranton GMC of Vernon responded

Thank you for taking the time to review your recent visit. We would like to go over the visit in greater detail with you. Please call Ryan Williams, General Manager, at 860.872.9145, ext. 120.

May 29, 2018 -

smithe420 responded

Funny thing I call and leave a message because the gm does not pick up the phone they tell me to call and give me the extension number but yet it’s been a few weeks after calling and leaveing a message and still no call back I am so glad I find this out now because I am now looking for a new dealer that cares about the customer so when I am ready to buy my next truck/suv I will not be going here just so upset that I spend all that money on a truck and the rims look like crap due to a design flaw that no one wants to own up to spend all that money just to be unhappy and have a dealership turn there back

April 28, 2018

Wonderful! Dan has been our go to guy for 6 years. He is very knowledgeable about every car we have selected. Very helpful when buying any vehicle. More

by Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne
April 27, 2018

Excellent The employees at Scranton Motors were extremely friendly, courteous, helpful, and willing to answer any of our questions.They made purchasing a new ve More

by TCGREENE243
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Champagne, Lauren Carey, Tyler Durdan
April 26, 2018

good experience treated very nicely ,James Mangene ,salesman, was very helpful and considerate ,whole transaction went well , very satisfied with vehicle ,would cons More

by Charlie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Mangene
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne, Paulie DiPietro, Rocky Hernando, Tyler Durdan
April 25, 2018

Wonderful Experience 2013 Terrain Denalli We had a wonderful experience at Scranton Motors. Our experience there was so different than any other dealership we had visited. Very friendly staff More

by MTOOMEY1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage McPherson
April 25, 2018

Nice sales staff The sales staff couldn't have been nicer. They made a tough job, (buying a car) almost pleasant! Salesman Mike Pease made it easy, answering all of More

by ratherflyct
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Durdan, Michael Pease
April 24, 2018

Professional people Excellent service they are always willing to go out of there way for you very professional dependable always always polite Curtis the show room is alw More

by 69CHEVYCAMARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Champagne, Lorie Fortin
April 22, 2018

Took care of my issues We have been customers for approximately 9 months and in that time we have had good service and attention. We feel comfortable with Scranton Motors an More

by J Robins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Champagne, Tyler Durdan
April 21, 2018

Good experience. Work was completed in a reasonable time. Overall service experience was good. Price was fair. Some investigative work was done at no charge, which I appreciated. Lori was competent, friend More

by beabob50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorie Fortin
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