Scranton GMC of Vernon
Vernon, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Cadillac maintenance Very efficient and froendly I have always been a fan of Scranton's service Dept. I haven't purchased from them since I bought a car for my son in Very efficient and froendly I have always been a fan of Scranton's service Dept. I haven't purchased from them since I bought a car for my son in RI and there was a mix up in the title on Scranton's part and they grew impatient with my son when they were the ones who screwed up the title making it impossible for him to license vehicle on his own More
Service call This time my service was very good. They took care of me as soon as I got there. My wait time was very reasonable. I met with finance as well. This time my service was very good. They took care of me as soon as I got there. My wait time was very reasonable. I met with finance as well. More
Well done The service folks are helpful and professional, going the extra step when required. I feel like a valued customer and would recommend Scranton Motors The service folks are helpful and professional, going the extra step when required. I feel like a valued customer and would recommend Scranton Motors to family and friends. More
A good solid sealership The best by far of any dealership I have visited..I was a customer yrs ago & moved out of state when I returned I knew where to go to be treated like The best by far of any dealership I have visited..I was a customer yrs ago & moved out of state when I returned I knew where to go to be treated like a good friend . More
awesome knowledge of the vehicles We have now purchased 3 new vehicles from Scranton Motors and have had great reliability and very happy with the service. Dan McCann knows the vehicl We have now purchased 3 new vehicles from Scranton Motors and have had great reliability and very happy with the service. Dan McCann knows the vehicles inside and out and spends as much time as you need to go over everything and setup connections. Dan makes you feel like you are a great friend and helps you find exactly what you are looking for. Attention to details , great follow up and paperwork is all electronic and very easy to mix and match packages for quick cost visibility. Service dept is so easy to schedule appt to work for you. That is why we keep coming back and will continue to! More
Simple no pressure Tyler and Sage were very easy to work with. They both incorporate an easy, helpful no pressure approach. They took the extra step to locate the exact Tyler and Sage were very easy to work with. They both incorporate an easy, helpful no pressure approach. They took the extra step to locate the exact vehicle that I wanted. More
2nd Time same problem The sensors for stablizer check engine and one other came on , on my return trip from Florida. The dealership in West Palm Beach had just fixed the sa The sensors for stablizer check engine and one other came on , on my return trip from Florida. The dealership in West Palm Beach had just fixed the same things. I made an appointment at Scranton Motors as it happened. I got in on Saturday and the appointment was on Monday. I explained the problem and said I thought it must be something more for the same thing to happen again so soon. They called me that afternoon that it was done. I left for Gettsysburg Pa 2 days later. On the trip to PA . the same thing happened again. I made an appointment at the Gettsysburg dealership, had to pay for a rental as they didn't have 1 available, and within an hour after they opened they called with the problem. There was a leak that dripped into the harness that was causing it. Apparently there was a memo sent out in January from GM about the problem. Well they had to keep my car for a couple of days and did come up with a loaner so I could return the rental, but they couldn't reimburse me for it. They were surprised that the other dealers didn't catch it as the repairs were done after the memo. Had Scranton Motors kept up with the service memos, it would have saved me the price of a rental, and the inconveniences of having to make the arrangements to get it in an fixed in a strange area, not to mention the potential harm it has done to my cars engine. . More
Comfortable/relaxed David found me exactly what I wanted. Very professional (but relaxed).All around pleasant experience. I was not feeling well and everyone was very ac David found me exactly what I wanted. Very professional (but relaxed).All around pleasant experience. I was not feeling well and everyone was very accommodating. When I returned for service, it was taken care of with ease. More
The customer comes first- great service I went in for one vehicle and came out purchasing 2. Rocky and David are the best!!! They are all very nice, pleasant and professional staff I went in for one vehicle and came out purchasing 2. Rocky and David are the best!!! They are all very nice, pleasant and professional staff More
Excellent experience I had an excellent experience at Scranton while buying my Acadia. Everyone I came across in the dealership was very friendly and knowledgeable. I woul I had an excellent experience at Scranton while buying my Acadia. Everyone I came across in the dealership was very friendly and knowledgeable. I would definitely recommend buying a vehicle from them. More