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Scranton GMC of Vernon
Vernon, CT
2,932 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,932 reviews
July 23, 2018
Long wait, you need to address staffing needs on Saturday’s Not concerned with quality of an oil change, but anything over45 mins is unacceptable. Never mind pushing 2 hours. 0nly one service rep covering the d Not concerned with quality of an oil change, but anything over45 mins is unacceptable. Never mind pushing 2 hours. 0nly one service rep covering the desk to greet, and check out is poor staffing and managements use of man/woman power. Saturday a day when most people don’t work I assume would be a busy service day. Hope this helps. CB More
by CBOYLE
Verified CustomerEmployees Worked With
Samantha Savage
July 23, 2018
Great Service Always have professional and polite service at Scranton Motors and always makes it worth the half hour trip back to have anything done even if other Always have professional and polite service at Scranton Motors and always makes it worth the half hour trip back to have anything done even if other dealers are located closer. More
by NUWAYHOMES
Employees Worked With
Samantha Savage
July 20, 2018
Positive experience !! First purchase at Scranton Motors and a great experience. From the first hello from David we felt the customer was primary focus David listened to First purchase at Scranton Motors and a great experience. From the first hello from David we felt the customer was primary focus David listened to our concerns and gave us options that he felt would meet our needs.... we appreciated all the time the team spent with us!! More
by grammie
Employees Worked With
Other Employees :
Tyler O., John Z, Chris Champagne, Rocky Hernando
July 20, 2018
Amazing dealership! Professional, Curtious, and helpful! The three members that helped me with my finance and trade were awesome!! I was in and out !! Love my new GMC Sie Professional, Curtious, and helpful! The three members that helped me with my finance and trade were awesome!! I was in and out !! Love my new GMC Sierra ELEVATION!! I have already told people to look into checking the dealership out! I’m very satisfied with my experience! More
by TOMMYFERRARA73
Employees Worked With
My man John Zito!
July 18, 2018
GREAT BUYING EXPERIENCE !! I love fine & good quality automobiles. The quality and great inventory of used & new cars is amazing. An awesome buying experience, great value for m I love fine & good quality automobiles. The quality and great inventory of used & new cars is amazing. An awesome buying experience, great value for my trade in and good prices. No haggling, just a great buying experience. Beautiful location and brand new Building.A+ Thank you Scranton Motors Sales Team More
by pedrovette96
Employees Worked With
Chris Champagne, Rocky Hernando, Tyler Durdan, Devyn Colby
July 15, 2018
Great service again! The team is exceptional. Rocky and Dan helped me select a truck perfect for me. They are great guys, knowledge and very accommodating to my needs and The team is exceptional. Rocky and Dan helped me select a truck perfect for me. They are great guys, knowledge and very accommodating to my needs and concerns. I would not go elsewhere. Thank you for making my experience a great one. More
by Rodriguez
July 13, 2018
Scranton Motors rates high I was very pleased with my experience with Scranton Motors. A great team effort to keep the customer happy. I would definitely recommend them to any I was very pleased with my experience with Scranton Motors. A great team effort to keep the customer happy. I would definitely recommend them to anyone looking for a vehicle. More
by FDAILEY4
Employees Worked With
Chris Champagne, Devyn Colby, Phil Wilson
July 12, 2018
Very well They were quick to fix the problem. Staff is very friendly. They were straight forward about what they needed to do and gave me advice moving forwar They were quick to fix the problem. Staff is very friendly. They were straight forward about what they needed to do and gave me advice moving forward More
by lynnekelley1320
Employees Worked With
Rocky Hernando, Tyler Durdan, Samantha Savage
July 10, 2018
Everyone is nice they no their job and are willing to help . had an appointment with the service department. Samantha took care of things she knowlegable and handle her job very professional. I went and visite had an appointment with the service department. Samantha took care of things she knowlegable and handle her job very professional. I went and visited with David Baeza great salesman loves his job. More
by MERRICKIRENE
July 10, 2018
Solidly Average Ultimately, the dealership was fine and highly average - there was nothing "bad" per se about the experience, but there was nothing extraordinary eith Ultimately, the dealership was fine and highly average - there was nothing "bad" per se about the experience, but there was nothing extraordinary either. The price of the vehicle was completely reasonable, but I might have gotten ever so slightly shortchanged on my trade-in. Communication (specifically when it came to finance/$$ questions) was challenging, but never to the point where I felt like it was becoming an issue. The sales person, Bill, was great and actually seemed to care and never got to the point of being pushy as some salesmen in any industry can be. No matter how many times I told everyone that I did not want the VIN etching service, of course the charge ended up on my final P&S agreement -- the finance person tried to tell me that he "couldn't take it off" -- wrong (the State of CT makes it clear that this is an optional service). Oh -- and you "only deliver used cars with a 1/2 tank of gas" -- really? I'm paying you thousands of dollars for a vehicle and you can't fill it up? That's just cheap. More
by RogueXXL
Employees Worked With
Kurt Lytle, Rocky Hernando, William Anastasio
