Scranton GMC of Vernon

Scranton Motors rates high I was very pleased with my experience with Scranton Motors. A great team effort to keep the customer happy. I would definitely recommend them to any I was very pleased with my experience with Scranton Motors. A great team effort to keep the customer happy. I would definitely recommend them to anyone looking for a vehicle. More

Very well They were quick to fix the problem. Staff is very friendly. They were straight forward about what they needed to do and gave me advice moving forwar They were quick to fix the problem. Staff is very friendly. They were straight forward about what they needed to do and gave me advice moving forward More

Everyone is nice they no their job and are willing to help . had an appointment with the service department. Samantha took care of things she knowlegable and handle her job very professional. I went and visite had an appointment with the service department. Samantha took care of things she knowlegable and handle her job very professional. I went and visited with David Baeza great salesman loves his job. More

Solidly Average Ultimately, the dealership was fine and highly average - there was nothing "bad" per se about the experience, but there was nothing extraordinary eith Ultimately, the dealership was fine and highly average - there was nothing "bad" per se about the experience, but there was nothing extraordinary either. The price of the vehicle was completely reasonable, but I might have gotten ever so slightly shortchanged on my trade-in. Communication (specifically when it came to finance/$$ questions) was challenging, but never to the point where I felt like it was becoming an issue. The sales person, Bill, was great and actually seemed to care and never got to the point of being pushy as some salesmen in any industry can be. No matter how many times I told everyone that I did not want the VIN etching service, of course the charge ended up on my final P&S agreement -- the finance person tried to tell me that he "couldn't take it off" -- wrong (the State of CT makes it clear that this is an optional service). Oh -- and you "only deliver used cars with a 1/2 tank of gas" -- really? I'm paying you thousands of dollars for a vehicle and you can't fill it up? That's just cheap. More

Always friendly, but a bit slow I never have any issues when I go and everyone is always very friendly, my only grievance is that I'm too often under quoted on how long service will I never have any issues when I go and everyone is always very friendly, my only grievance is that I'm too often under quoted on how long service will take. I've never been able to get out in less than an hour for an oil change and that can be frustrating after constantly being told it'll be 45 mins or less. Thinking back, even when I purchased my vehicle the detailing took far longer than we were told and we ended up having to sit around waiting for it. It's a smarter practice to overquote, then customers would be pleased when the time is shorter than anticipated. More

Best dealer ever! Purchased a Buick Encore from these guys. Our sales Lauren Carey was very personable and professional. The patience she has is unparalleled. Other sta Purchased a Buick Encore from these guys. Our sales Lauren Carey was very personable and professional. The patience she has is unparalleled. Other staff there are also friendly and willing to work with you. Overall experience is excellent, i definitely recommend this place! More

Good service bad morales My name is Daniel B. Let me start out with saying the staff is incredibly nice until you sign a contract. I purchased my first brand new vehicle here My name is Daniel B. Let me start out with saying the staff is incredibly nice until you sign a contract. I purchased my first brand new vehicle here a 2018 gmc terrain. I found the price I wanted online and didn't realize it was not all wheel drive. The salesmen "found" me an all wheel drive one for the price I wanted and verbally explained to me it was and showed me how to put it in all wheel drive. I found out it was not. I called him he apologized and said they would do what they could to make it right. Long story short it's my terrain because I signed the paperwork and now it's my problem. I will not be returning to scranton vernon ever again and most likely will not buy another gmc again. More

Impressive dealership The car buying experience at scranton motors Cadillac was very pleasant. There was no pressure and they gave me a generous price for my trade. The sa The car buying experience at scranton motors Cadillac was very pleasant. There was no pressure and they gave me a generous price for my trade. The salesperson (James) was very professional and easy to work with. Their finance manager (Chris) was thorough and on top of everything and had some very high tech tools to help explain everything as we moved through the paperwork. I got a good feeling after driving away with my newly bought car. I would recommend other car shoppers give Scranton an opportunity to serve them. More

There can be only one When you take your vehicle here your in great hands they will let you know what you need now and then tell you what you need down the road. The deale When you take your vehicle here your in great hands they will let you know what you need now and then tell you what you need down the road. The dealer side they roll out the red carpet for everyone. More

I won't go anywhere else! I have bought 5 cars from Scranton Motors and take them there for servicing. I am always greeted with kindness and respect, a knowledgeable staff and I have bought 5 cars from Scranton Motors and take them there for servicing. I am always greeted with kindness and respect, a knowledgeable staff and comforting amenities. When I get service on my cars they get fixed at a reasonable time and cost. My car is washed and vacuumed on top of it! I can't say enough good things about this dealership and the staff. David Baeza is an amazing salesperson and has been there for many years. Never pushy. I'm working on #6 car for my son!! More