Scranton GMC of Vernon

Prices are high, The service center is nice, however the prices are absurd e.g. almost $75 for two windshield wipers that cost $20 bucks for the same item. The service center is nice, however the prices are absurd e.g. almost $75 for two windshield wipers that cost $20 bucks for the same item. More

Great service . Always helpful. David is a great person to work with and always goes an extra to answer all questions. I would recommend him to everyone. . Always helpful. David is a great person to work with and always goes an extra to answer all questions. I would recommend him to everyone. More

Still waiting for a response Still waiting for response to waranty claim inquiry. After numerous emails with no response, finally went elsewhere. Diagnoses of problem cost o Still waiting for response to waranty claim inquiry. After numerous emails with no response, finally went elsewhere. Diagnoses of problem cost over $400 and two days of my time after telling them the problem was with the evaporator coil temp sensor. I'm never buying a GMC again, More

They don't follow up I purchased some accessories at the time of my purchase. I have been back for service on 2 occasions and have been told about 3 different stories by t I purchased some accessories at the time of my purchase. I have been back for service on 2 occasions and have been told about 3 different stories by the service people including the service manager. To date we have not received a call or any idea when the part we paid will be in and installed on the vehicle. Very very disappointed. No follow up 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼😤😔 More

Lied To Purchased a 2012 Buick Lacrosse from Scranton Buick GMC on 04/05/16 from David and was not told about that the car was in a front end collision that c Purchased a 2012 Buick Lacrosse from Scranton Buick GMC on 04/05/16 from David and was not told about that the car was in a front end collision that caused the air bags to deploy. Found out today when I went to trade it it and the dealer showed me the car fax that the car was in an accident. I was never told this when I purchased the car because I never would have if the car had that type of previous damage. I am now stuck with the car or have to take half of its value at trade because of it. I did not come in for a visit today but I will be stopping in to talk to the manager or owner if possible. More

Happy employees result in happy customers When I first reached out to Tyler I wasn’t sure I wanted to purchase from Scranton. I had an idea of what I wanted but more questions than anything. W When I first reached out to Tyler I wasn’t sure I wanted to purchase from Scranton. I had an idea of what I wanted but more questions than anything. Within an hour Tyler had answered my questions, made me feel comfortable about my position in the buying process AND found the car perfect for me! Thank you for sharing your knowledge. Thank you for working within my previously established paramiters. And, most of all, thank you for being candid! I am one VERY satisfied customer! More

Great experience with Dealership! Great staff that are willing to go above and beyond to satisfy customers, 3rd car purchased from them and would highly recommend to others. Great pric Great staff that are willing to go above and beyond to satisfy customers, 3rd car purchased from them and would highly recommend to others. Great price on an amazing car and very satisfied. More

Great service appointment Prompt greeting upon entering service bay. Friendly and courteous conversation regarding reason for scheduled visit. My vehicle was serviced in a ver Prompt greeting upon entering service bay. Friendly and courteous conversation regarding reason for scheduled visit. My vehicle was serviced in a very reasonable amount of time. More

Excellent job handling the toughest of customers when I get anxious I act like an xxx they handled me very smoothly allowed me to express myself with my concerns using the Marine Corps voice that I when I get anxious I act like an xxx they handled me very smoothly allowed me to express myself with my concerns using the Marine Corps voice that I have and simmered the situation down completely I will continue to use them and I recommended many people to go there not only to purchase a vehicle but I also have work done on their vehicles if they can handle me they can handle anybody More

Repair My driver side window was unable to move up or down( it was in the half down position) and we were leaving to travel to Cape Cod.....in and fixed in n My driver side window was unable to move up or down( it was in the half down position) and we were leaving to travel to Cape Cod.....in and fixed in no time at all...Thank you. More