Scranton GMC of Vernon

Quick and courteous They have customer service as their top priority. Very quick to get you in and out for your service appointment. They have a TV monitor to show you th They have customer service as their top priority. Very quick to get you in and out for your service appointment. They have a TV monitor to show you the status of your vehicle. Only downfall is that you are paying dealer rates for your service/repair. More

Bill Anastasio is outstanding I have had nothing but bad things to say concerning just about every car salesman experience I have ever had (I'm 41). Bill is hands down the best I have had nothing but bad things to say concerning just about every car salesman experience I have ever had (I'm 41). Bill is hands down the best of class at his job. He responded to every email within minutes and picked up his phone everytime. He's knowledgeable and reasonable and I think he is just a smart guy. He followed up with me for MONTHS while I waited for my floor mats to be delivered. He was patient with me and that made me trust him. He probably should be manager so he can train others how customer service should be done at Scranton Motors. If you are looking for a car or truck and can consider Scranton Motors I highly recommend Bill. Jay More

Scheduled Service Have been dealing Scranton Motors for over 50 years and will continue to do so. From sales to service they are top rated with me. Joseph W. Maddalun Have been dealing Scranton Motors for over 50 years and will continue to do so. From sales to service they are top rated with me. Joseph W. Maddaluno More

Thank You My thanks to David and Rocky for making shopping experience. David. Was my primary contact. He is polite, through and efficient. In addition, he ha My thanks to David and Rocky for making shopping experience. David. Was my primary contact. He is polite, through and efficient. In addition, he has kept in touch to insure customer satisfaction. Rocky is sincere, positive and again, through. SCRANTON is fortunate to have representatives of this caliber. My thanks for a positive sales experience. Richard Olson More

Walked in for info; walked out with a truck My wife and I were researching trucks as a vehicle for us and our two English Setters when we travel. We decided to stop by our local GMC dealer in Ve My wife and I were researching trucks as a vehicle for us and our two English Setters when we travel. We decided to stop by our local GMC dealer in Vernon, Ct, Scranton Motors, to ask a few questions and to get literature on GMC trucks. James was our sales rep and he helped us sort through our options. We liked one truck, but due to our shaky credit (yes life happens!) financing was out of our reach. James and the team, however, went to work quickly and located the perfect GMC truck for us by dinner time. It was an upgraded Texas edition GMC crew cab short bed truck with a V8 engine and every conceivable luxury amenity. Ok it was an early termination lease truck from 2017 but with very low mileage and financing was available to us, thanks to Chris, the finance manager. James personally drove the truck from another part of the state for us to see. We picked it up today (8/31/18) and it is an unbelievably comfortable vehicle that is perfect for us. Looking forward to many miles of smiles. This dealership has its award winning sales staff, but the stars of the team are not afraid to pitch in and help the other sales reps sell vehicles. This is the teamwork we observed. And everyone was eager to help out. If you are into GM auto products this is the dealer to go to. More

Efficient, pleasant service! I would recommend Scranton Motors for service. They are always pleasant to deal with. They alert you to what needs to be done on your car but are neve I would recommend Scranton Motors for service. They are always pleasant to deal with. They alert you to what needs to be done on your car but are never pushy. They are efficient and waiting time is reasonable. More

2018 GMC Acadia Lease My wife Donna & I have purchased or leased 5 vehicles from Scranton dealership because the family orientated and I never need an appointment for promp My wife Donna & I have purchased or leased 5 vehicles from Scranton dealership because the family orientated and I never need an appointment for prompt service, the entire parts department has assisted me throughout the years will different needs, and the sales group is a pleasure to work with. We get all our recommended service done at Scranton because of the "IF IT CAN BE DONE, THEN SCRANTON WILL DO IT" attitude. The service & sales have been very loyal to us and our family members too... More

Use them for fleet Very happy with the service they are able to get my fleet back on the road in very timely fashion and are very professional at all times Very happy with the service they are able to get my fleet back on the road in very timely fashion and are very professional at all times More

Great experience with Scranton Motors Excellent service! They are extremely friendly, professional and welcoming. Gives you a feel that they truly care about the customer. Would recommend Excellent service! They are extremely friendly, professional and welcoming. Gives you a feel that they truly care about the customer. Would recommend Scranton to anyone. More

Vibration They finally resolved a tire vibration problem I had on a new Buick. Car was bought at Parsons Buick they sold to Stevens. They tried once to resolv They finally resolved a tire vibration problem I had on a new Buick. Car was bought at Parsons Buick they sold to Stevens. They tried once to resolve problem , Scranton’s tried once and on the second service appointment fixed it . More