Scranton GMC of Vernon
Vernon, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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New Car Buying Everyone was very helpful and knowledgeable. They found a great match for us with the Cadillac XTS and we were able to drive it home the same day. Everyone was very helpful and knowledgeable. They found a great match for us with the Cadillac XTS and we were able to drive it home the same day. More
Key Fob Excellent service as always! Brought my car in to fix my key fob. Rich was so great and called me regularly with updates. When he realized it would ta Excellent service as always! Brought my car in to fix my key fob. Rich was so great and called me regularly with updates. When he realized it would take longer than anticipated, he arranged a loaner for me (thanks also to Beverly, the nice loaner lady for hooking me up!). When I picked up my car it was fixed and cleaned! I’ll always choose Scranton for service! More
Great customer service.. Friendly, timely and efficient. Appreciate the complimentary drop off and pick up from work as well as the car wash.. Would highly recommend so far Friendly, timely and efficient. Appreciate the complimentary drop off and pick up from work as well as the car wash.. Would highly recommend so far More
Very efficient Everyone you talked to was kind and very helpful. They bend over backwards to help you. Keep up the GREAT job!! Scranton Motors!! Thank you Everyone you talked to was kind and very helpful. They bend over backwards to help you. Keep up the GREAT job!! Scranton Motors!! Thank you More
3rd vehicle in 3 months~! Thanks to Matt especially and Meg/Phil for all they do. Over 200k spent so far and more early next year with the C8 Mid Engine! Thanks to Matt especially and Meg/Phil for all they do. Over 200k spent so far and more early next year with the C8 Mid Engine! More
Professional and Friendly From the minute we walked in the staff was very courteous and accommodating. Our salesman David was great.NO PRESSURE! Chris from the Finance Departm From the minute we walked in the staff was very courteous and accommodating. Our salesman David was great.NO PRESSURE! Chris from the Finance Department was very helpful. Buying a vehicle from this dealership was a pleasant experience. More
Was over charged for services. Brought vehicle in 8/20/2018 to have new PCM programmed, [purchased from your parts department]. Was told 1 price but when picked up price was much hi Brought vehicle in 8/20/2018 to have new PCM programmed, [purchased from your parts department]. Was told 1 price but when picked up price was much higher. Talked to service advisor. Knew about mistake and was told I would get refund. Called couple weeks later to find out what happened and was told it was taken care of. As of 9/25/18 I have not received refund. More
Dissatisfied Numerous trips to service, unhappy. Tried trading in a 2015 Denali, wasted my time with a bogus mailer they sent out, after waiting over an hour to ev Numerous trips to service, unhappy. Tried trading in a 2015 Denali, wasted my time with a bogus mailer they sent out, after waiting over an hour to even speak with someone. The gentleman didn’t even seem like he really wanted to speak with me. My vehicle is leased and I will never do business with Scranton motors again, poor service More
new cae delivery the staff was knowledgeable and courteous regarding all aspects of the delivery.I was treated like part of the family,it was a pleasant experience.Tha the staff was knowledgeable and courteous regarding all aspects of the delivery.I was treated like part of the family,it was a pleasant experience.Thank you. More
ABS Brake warning light They quickly found a bad wheel bearing causing the problem and got me back on the road! Best part, it was under warrant. Hey, nice lounge with coff They quickly found a bad wheel bearing causing the problem and got me back on the road! Best part, it was under warrant. Hey, nice lounge with coffee and WiFi too! More