Scranton GMC of Vernon

Heads above my local mechanic I took my car into the local mechanic having been burned by a dealership on a known issue on my 14 year old vehicle. Local mechanic had my vehicle for I took my car into the local mechanic having been burned by a dealership on a known issue on my 14 year old vehicle. Local mechanic had my vehicle for a full 3 weeks and could not solve the problem. My Dad suggested Scranton and with some hesitation I took my vehicle there. They diagnosed on the spot, gave an estimate right away. I had my car back in good working order in no time! I held back one star because of what was likely a misunderstanding. I had also hoped for a look see at the rear passenger door and that didn't happen. Likely a communication issue. No big deal. More

Thank you I brought my dads Sierra 2500 in for service and we are very pleased with the care and proper experienced at your store. Thank you I brought my dads Sierra 2500 in for service and we are very pleased with the care and proper experienced at your store. Thank you More

Great job I was very happy with the service we had to get an oil change and some normal maintanence stuff taken care of and samatha explained it and helped me m I was very happy with the service we had to get an oil change and some normal maintanence stuff taken care of and samatha explained it and helped me make the correct choices for my car and budget. More

Many repairs to pick up truck: Dash board sensor repair made Check engine sensor indicated vacuum sensor was bad. Scranton got that fixed so I could get my truck to pass emissio Dash board sensor repair made Check engine sensor indicated vacuum sensor was bad. Scranton got that fixed so I could get my truck to pass emissions Had many other major repairs done, radiator, gas tank system replaced, and given a multitude of many things that needed to be fixed but at this point I have put in thousands of dollars beyond its worth to keep it going. Would buy new but the price for new trucks is outrageously unaffordable even for a person making over $100,000 a year. The taxes in Connecticut is atrocious and it is absolutely a disgrace to pay an excise tax on these vehicles . Not Scranton’s fault but something needs to give here so we can buy your great trucks! More

Five Star Experience Unfathamable level of customer service from all departments. Would recommend to EVERYBODY and will certainly be purchasing my next one from them as we Unfathamable level of customer service from all departments. Would recommend to EVERYBODY and will certainly be purchasing my next one from them as well. John Zito is one of the nicest managers you’ll ever meet at a car dealership and I can’t thank Chris Champagne enough for all of his hard work obtaining an amazing approval for me. More

Pleasant quick transaction process Sales folks maintained a courteous attentive attitude throughout our decision making process. The salesman offered helpful information on the differen Sales folks maintained a courteous attentive attitude throughout our decision making process. The salesman offered helpful information on the different vehicles being considered. We did not feel pressured or led into any one direction regarding a sale. As a repeat customer we would definitely continue recommending this dealership. More

Sevice went well The service good as we have found in the past. We have been pleased with the service for the many years that we have been buying cars from Scranton Mo The service good as we have found in the past. We have been pleased with the service for the many years that we have been buying cars from Scranton Motors. More

Vehicle purchase Only disappoint was sales persons failed to point out vehicle was a 4cyl and I did not realize it until I noticed the excessive engine noise days late Only disappoint was sales persons failed to point out vehicle was a 4cyl and I did not realize it until I noticed the excessive engine noise days later. I was too preoccupied with how easy a fat guy would fit into the vehicle and forgot to ASK if it was a 6cyl. I should have realized it after driving the loaner vehicle which was the next model up Arcadia. I just hope the wining noise will be become less noticeable as time goes on. On the positive side I have a vehicle that I can get in and out easily and my wife is happy. I look forward to a long and happy relationship with Scranton Motors. More

My Grand Stay at Scranton of Vernon by Mary Ellen Wisneski As you arrive you are welcomed with smiling faces and you feel as though you are the only person they are helping. They are happy to help you with yo As you arrive you are welcomed with smiling faces and you feel as though you are the only person they are helping. They are happy to help you with your needs. They are professional, honest. If they find other things that need attention while servicing your vechile they will let you know.They dont pressure you to fix or change it but make you aware and show you. They tell you approximately how long it will take and costs, no hidden fees. I used to go to small shops to have my vehicle serviced but since I purchased my vehicle here, I decided to try their service. Glad I did, I will continue to have my vehicle serviced here from now on. Keep up the good work!! More