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Scranton GMC of Vernon
Vernon, CT
2,917 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,917 reviews
November 30, 2018
I Have No Interest in Cars - Scranton Has Been Incredible! Changing of the Guard! ---I witness the renewing of talent at Scranton. BRAVO. What might be the most difficult task for a transition of management -- Changing of the Guard! ---I witness the renewing of talent at Scranton. BRAVO. What might be the most difficult task for a transition of management --- the transition of service! I have a nearly unique view of Scranton. My wife and I traded a Jaguar for a Cadillac in 1980 +/-. We have purchased a car from Scranton every few years since. There is "truth in anecdote." --- Scranton serviced our PT Cruiser for 10-years! --- With grace and caring and humor! More
by TED
Verified CustomerEmployees Worked With
November 29, 2018
Very much satisfied It’s been a wonderful experience I recommend that to all my friends James has done more than what expected from him Thank you sooo much It’s been a wonderful experience I recommend that to all my friends James has done more than what expected from him Thank you sooo much More
by Katy2622759
November 29, 2018
Staff was curtious, quick and efficient My truck had a recall, made my appointment online and showed up at the time scheduled. The staff had me in and out very quickly. The staff was very f My truck had a recall, made my appointment online and showed up at the time scheduled. The staff had me in and out very quickly. The staff was very friendly. I would recommend them! More
by Dino2368
Employees Worked With
Capt Jack Carpenter, Meghan Scranton, Phil Wilson, Trevor Barbersek
November 28, 2018
Appointment took way to long. My two hour repair ended up taking four hours Then technician didn't put locking hubcap key back in my car. Very disappointed in last visit. My two hour repair ended up taking four hours Then technician didn't put locking hubcap key back in my car. Very disappointed in last visit. More
by TERESAMARQUIS
Employees Worked With
Samantha Savage
November 28, 2018
Oil change tire rotation All was done to expectations We dropped off car early morning and it was done promptly We picked it up and all was done well All was done to expectations We dropped off car early morning and it was done promptly We picked it up and all was done well More
by CSNIADACH
Employees Worked With
Cody Chapman
November 27, 2018
Bought a car! The dealership was friendly, helpful and professional but I do wish our salesman had taken a little more time to determine our wants, needs and price The dealership was friendly, helpful and professional but I do wish our salesman had taken a little more time to determine our wants, needs and price range before beginning to show us cars. I had done my research and was aware of a vehicle at another Scranton location that checked most boxes. They brought the car up for us to see and we bought it! I love it but it’s a bit smaller than I had hoped and find myself wondering if there may have been something a bit bigger that would have checked most “must have” boxes. Aside from that, we purchased a beautiful used vehicle in fantastic condition ! More
by EILEEN.DEAN7
November 27, 2018
Amazing staff! Amazing experience! We went to Scranton in Vernon to "look" at a Cadillac Escalade. We were greeted by our salesperson, James, who was able to thoroughly walk us through We went to Scranton in Vernon to "look" at a Cadillac Escalade. We were greeted by our salesperson, James, who was able to thoroughly walk us through the process from beginning to end. Purchasing this vehicle was a big decision which we gave careful consideration to. The Management Team, specifically Rocky and Chris, went above and beyond to find us the best possible deal on financing and answered all of our questions. Daniel was very helpful with showing us all of the features in the car. I felt that he was truly happy for us! Working with Chris on financing was a pleasure. He was so knowledgeable and knew the answer to every question we asked right off the top of his head. We knew that Scranton was a special place when we saw that our Escalade had a large red bow on it once our paperwork was complete! As a perfect ending to this perfect car buying experience, the staff clapped and waved as we drove off the lot! I highly recommend Scranton in Vernon for all your car buying needs! More
by SLPratt2018
November 26, 2018
Great experience Nice people, no pressure. Wonderful customer service and we love our new car! We will definitely be back for our next car. Our salesman was very know Nice people, no pressure. Wonderful customer service and we love our new car! We will definitely be back for our next car. Our salesman was very knowledgeable as well. More
by Chaley
Employees Worked With
November 25, 2018
Service Staff friendly & attentive- no waiting on arrival- love that u wash vehicle after servicing. Waiting room is well stocked with refreshments & reading mat friendly & attentive- no waiting on arrival- love that u wash vehicle after servicing. Waiting room is well stocked with refreshments & reading materials & u can follow the progress of your vehicle. More
by LTTRUCKIE
Employees Worked With
Chappin
November 24, 2018
New XT5 Dan and the entire Scranton team were fantastic. They guided us through the process and made great recommendations. We will certainly be back to see D Dan and the entire Scranton team were fantastic. They guided us through the process and made great recommendations. We will certainly be back to see Dan when we are ready for another new car. Thanks to everyone! More
by DGM
