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Scranton GMC of Vernon
Vernon, CT
2,934 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,934 reviews
December 07, 2018
Wonderful customer service I would say by far this was the best experience of trading in my lease and leasing a new car. Everyone was so helpful and made this transaction move s I would say by far this was the best experience of trading in my lease and leasing a new car. Everyone was so helpful and made this transaction move so smoothly. Love the Scranton Motors family! More
by ashelby08
Verified Customer
December 07, 2018
Slow service Way to long for an oil change and tire rotation. Check engine light back on 2 days later. Continuous problem Scranton can't figure out. Way to long for an oil change and tire rotation. Check engine light back on 2 days later. Continuous problem Scranton can't figure out. More
by 08 Avalanche
Employees Worked With
Mike Griffin
December 07, 2018
Great from Scranton Cadillac of Vernon I am so that I Decided to shop at Scranton Cadillac the Service is outstanding what a Great Place to shop Thanks for all the time that you have Ser I am so that I Decided to shop at Scranton Cadillac the Service is outstanding what a Great Place to shop Thanks for all the time that you have Serve my vehicle More
by EC342
December 05, 2018
Used vehicle Great job by all that assisted in the purchase of my Mercedes ML350, repairs had to be made and I thank Keith ( Service Manager ) for following up and Great job by all that assisted in the purchase of my Mercedes ML350, repairs had to be made and I thank Keith ( Service Manager ) for following up and making it happen, Thanks again!! More
by RAY49
Employees Worked With
Lauren Carey, Keith Alamprese, Samantha Savage
December 04, 2018
Service Dept. Very accommodating Came in for an oil change, with no appt And service dept. squeezed me in. Also appreciated car wash. My thanks to a great service dept. Came in for an oil change, with no appt And service dept. squeezed me in. Also appreciated car wash. My thanks to a great service dept. More
by Steve
Employees Worked With
Amanda Soucie, Samantha Savage
December 04, 2018
never again sat there for 4 hours then they tryed to force some xxxxxxxxx warranty on me then got upset that i wouldnt take it ill never buy gmc again not helpful sat there for 4 hours then they tryed to force some xxxxxxxxx warranty on me then got upset that i wouldnt take it ill never buy gmc again not helpful More
by JAKOBYBEDELL
Employees Worked With
Chris Champagne
December 03, 2018
Waited too long for 2 tire change and oil change I had an appointment at 1. Dropped it off. I came back at 4:30, and it wasn’t done. I had to wait until 5pm before I was told it was done. There’s no I had an appointment at 1. Dropped it off. I came back at 4:30, and it wasn’t done. I had to wait until 5pm before I was told it was done. There’s no excuse that a oil and two tire change should take 4hrs. I chose not to be a “waiter” so I wouldnt have to be a “waiter” and I still became one. More
by Jcorriveau
Employees Worked With
Samantha Savage
December 03, 2018
Outstanding customer service Scranton Motors always goes the extra distance to make sure the customer is completely satisfied. Very professional, friendly and capable staff. I wou Scranton Motors always goes the extra distance to make sure the customer is completely satisfied. Very professional, friendly and capable staff. I would highly recommend them! More
by Ford Customer
December 01, 2018
Outstanding I was in need of a newer and reliable vehicle, I had researched your used car's online. I found one that I really liked. When I spoke to Bill I told h I was in need of a newer and reliable vehicle, I had researched your used car's online. I found one that I really liked. When I spoke to Bill I told him that I had a minimum monthly payment. While taking the car for a test drive, Chris in finance got to work on getting me approved for a loan. Not once did either of them make me feel pressured into buying a car that I couldn't afford with a much bigger payments. Not only did I get approved but I purchased a car that I wanted and my monthly payments and interest rate was lower than originally anticipated. This is the first time I have ever purchased a vehicle with no pressure! I got to drive my new car home the same night. It's a good feeling knowing I have a safe and reliable vehicle now thanks to Chris and Bill. I would recommend your dealership to anyone needing a new car. More
by KMJ19672
Employees Worked With
Chris Champagne, William Anastasio
December 01, 2018
Robert Navi’s was excellent Bob was great, he helped with the paperwork to register my auto in Florida and arranged getting it shipped to Florida. The entire staff was excellent Bob was great, he helped with the paperwork to register my auto in Florida and arranged getting it shipped to Florida. The entire staff was excellent More
by ROGERCADY48
Employees Worked With
Chris Champagne, John Zito, Robert Navin
