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Scranton GMC of Vernon

Vernon, CT

4.5
2,917 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,917 reviews

December 11, 2018

OUTSTANDING!!! Words can’t describe my appreciation for what Keith is done for me. There’s a reason why there’s a service manager position and there’s a reason why More

by Mhemstedt06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Williams, Keith Alamprese, Samantha Savage
December 11, 2018

Excellent customer service Customer service is grade A. Sales & service departments treat you like family. I highly recommended Scranton if you are looking to buy a GM vehicle. More

by gilheather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Champagne, Liz Kibby
December 08, 2018

Review David my salesman was exceptional. It was a great experience. I would definitely recommend Scranton to anyone that’s in the market for a new vehicle More

by WSCSAMMY
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne, Rocky Hernando
Dec 09, 2018 -

Scranton GMC of Vernon responded

Thank you for the compliment! We're so glad you had a great experience.

December 07, 2018

Great from Scranton Cadillac of Vernon I am so that I Decided to shop at Scranton Cadillac the Service is outstanding what a Great Place to shop Thanks for all the time that you have Ser More

by EC342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Keith Alamprese
December 07, 2018

Wonderful customer service I would say by far this was the best experience of trading in my lease and leasing a new car. Everyone was so helpful and made this transaction move s More

by ashelby08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne
December 07, 2018

Slow service Way to long for an oil change and tire rotation. Check engine light back on 2 days later. Continuous problem Scranton can't figure out. More

by 08 Avalanche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Griffin
Dec 07, 2018 -

Scranton GMC of Vernon responded

We are so sorry to hear about your experience and your inability to get it resolved to your satisfaction. Our VP of Sales, Fred Nassiff would like you to contact him so he can handle this personally. He can be reached by email at fred@scrantonmotors.com or by phone at 860.872.9145.

Dec 27, 2018 -

08 Avalanche responded

I reached out to Mr. Nassif but did not get a response. Poor Customer Service

December 05, 2018

Used vehicle Great job by all that assisted in the purchase of my Mercedes ML350, repairs had to be made and I thank Keith ( Service Manager ) for following up and More

by RAY49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Carey, Keith Alamprese, Samantha Savage
Dec 07, 2018 -

Scranton GMC of Vernon responded

Thank you so much for the great feedback. We will be sure to pass it along to Kevin and our team.

December 04, 2018

Service Dept. Very accommodating Came in for an oil change, with no appt And service dept. squeezed me in. Also appreciated car wash. My thanks to a great service dept. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Samantha Savage
Dec 08, 2018 -

Scranton GMC of Vernon responded

Thank you so much for this amazing review. We are here to assist whenever needed!

December 04, 2018

never again sat there for 4 hours then they tryed to force some xxxxxxxxx warranty on me then got upset that i wouldnt take it ill never buy gmc again not helpful More

by JAKOBYBEDELL
Price
Recommend Dealer
No
Employees Worked With
Chris Champagne
Dec 07, 2018 -

Scranton GMC of Vernon responded

Jakobybedell Thank you so much for your review, we will be reviewing our policies with the team on how they can better assist in this situation along with notifying customers promptly if repairs take longer than expected. Fred Nassiff VP of Sales would like a chance to speak with you over your concerns at Scranton Motors Fred@scrantonmotors.com or 860.872.9145

December 03, 2018

Waited too long for 2 tire change and oil change I had an appointment at 1. Dropped it off. I came back at 4:30, and it wasn’t done. I had to wait until 5pm before I was told it was done. There’s no More

by Jcorriveau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Savage
Dec 07, 2018 -

Scranton GMC of Vernon responded

Thank you so much for your review, We will be speaking with our service team. Fred Nassiff VP of Sales would like a chance to speak with you over your concerns at Scranton Motors Fred@scrantonmotors.com or 860.872.9145 you can reach out any time!

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