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Scranton GMC of Vernon
Vernon, CT
2,917 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,917 reviews
January 15, 2019
Custom-built Savana van - long list of problems. After several attempts to correct doors that were not aligned properly when the vehicle was built, I emailed the service manager. There were also 17 After several attempts to correct doors that were not aligned properly when the vehicle was built, I emailed the service manager. There were also 17 other items that needed to be corrected. He never responded. In person, he lacked customer service skills that were appropriate for my level of dissatisfaction. Vehicle has been there at least four times for the same issue. They take so long working on the doors that they don't have time to do the other repairs. Vehicle was at the body shop for a week, only to find out they worked on the wrong door. First service advisor was great but he left the company. Had very bad luck with Amanda. Trevor was great, tried to help. More
by windyhollow
Verified CustomerEmployees Worked With
Amanda Soucie, Keith Alamprese, Trevor Barbersek
January 15, 2019
Service Department The service department team is very knowledgeable, friendly and cares that I get good service from them. I appreciate all the guidance and help they The service department team is very knowledgeable, friendly and cares that I get good service from them. I appreciate all the guidance and help they have given me. More
by RLMIC
Employees Worked With
Other Employees :
Cody, Amanda Soucie, Trevor Barbersek, Samantha Savage, Mike Griffin, Sarah Connor
January 13, 2019
Bought 2019 Terrain Great service and people! Have been with this dealership since 2000! GM was giving good discounts for the vehicles and I did get what I wanted for Great service and people! Have been with this dealership since 2000! GM was giving good discounts for the vehicles and I did get what I wanted for the trade More
by storrscoyote
Employees Worked With
Other Employees :
Chris Champagne, Phil Wilson, Fred Nassiff
January 13, 2019
Fantastic Terrific service and reasonably priced. In and out quickly. My brakes were in very rough shape and the service department did a wonderful job providin Terrific service and reasonably priced. In and out quickly. My brakes were in very rough shape and the service department did a wonderful job providing the highest quality customer service. More
by xmonkey13
Employees Worked With
Jason Marsh, Keith Alamprese, Trevor Barbersek
January 12, 2019
Always a great experience! I brought my car in for service and as always it was a great experience. My loaner was ready as soon as I arrived, and my car was ready for pick up th I brought my car in for service and as always it was a great experience. My loaner was ready as soon as I arrived, and my car was ready for pick up the next day. The service team there is the absolute best! I can’t imagine taking my car to get serviced at another place. More
by gilheather
January 11, 2019
great people great people, nice place made me feel at home great with kids would definitely go there again and I live over a hour away from there (groton, CT) great people, nice place made me feel at home great with kids would definitely go there again and I live over a hour away from there (groton, CT) More
by FINDER81
Employees Worked With
Robert Navin
January 09, 2019
Fantastic It was a great experience, friendly staff. Willing to work with me as much as possible to get me in the vehicle wanted. Would recommend the dealer to It was a great experience, friendly staff. Willing to work with me as much as possible to get me in the vehicle wanted. Would recommend the dealer to anyone. More
by KLA4284
Employees Worked With
January 08, 2019
The best! They are Friendly, Courteous, Knowledgable and very accommodating pleasant and ready to help and and ready to help and explain what needs to be done They are Friendly, Courteous, Knowledgable and very accommodating pleasant and ready to help and and ready to help and explain what needs to be done. More
by MDF
Employees Worked With
Amanda Soucie, Keith Alamprese, Mike Griffin
January 08, 2019
Liz was amazing! My son and I were looking to purchase a pickup for my husband. Liz and Trevor were more than accommodating. They were both pleasant, friendly and pr My son and I were looking to purchase a pickup for my husband. Liz and Trevor were more than accommodating. They were both pleasant, friendly and professional and helped us find the perfect truck. Best experience I’ve had purchasing a vehicle! More
by Beth
Employees Worked With
Chris Champagne, Liz Kibby, Trevor Hamel
January 08, 2019
CUSTOMER SERVICE MY VISITS ARE ALWAYS PLEASANT, THE SERVICE STAFF GO ABOVE & BEYOND THEIR DUTY. I LOVE THE INTERACTION WITH US CUSTOMERS. THEY ALWAYS COME TO THE LOUNG MY VISITS ARE ALWAYS PLEASANT, THE SERVICE STAFF GO ABOVE & BEYOND THEIR DUTY. I LOVE THE INTERACTION WITH US CUSTOMERS. THEY ALWAYS COME TO THE LOUNGE & DISCUSS THE FINDINGS. THE STAFF ALWAYS GIVE THEIR RECOMMENDATIONS. AND THE COFFEE & TEA IS ALWAYS PLENTIFUL.. AND MEG ALWAYS HAS A SMILE ON HER FACE!!!! More
by mykids04
Employees Worked With
Amanda Soucie, Samantha Savage, Josh Simmons
