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Scranton GMC of Vernon
Vernon, CT
2,917 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,917 reviews
March 13, 2019
Great! Painless! James was a great guy to deal with!! They really did a great job of getting me what I was looking for and got me in the vehicle super fast!! Great dea James was a great guy to deal with!! They really did a great job of getting me what I was looking for and got me in the vehicle super fast!! Great dealership and I would highly recommend!! More
by JDYBINSKI
Verified CustomerEmployees Worked With
March 13, 2019
Recall Service was so quick!!!i was in an out quicker than they predicted! The service gentleman was very attentive to my needs and prompt to answer question Service was so quick!!!i was in an out quicker than they predicted! The service gentleman was very attentive to my needs and prompt to answer questions! More
by Marie
Employees Worked With
Romaine trimble
March 13, 2019
Forever Warranty work. Mike at the sign in desk was my guy, and he was an awesome GM representative. Scranton is a top dealer in our area. My Father in law buys his Buicks & Mike at the sign in desk was my guy, and he was an awesome GM representative. Scranton is a top dealer in our area. My Father in law buys his Buicks & Cadillac's there, and I've had a couple recalls taken care of for my Chevy. Purchased GM parts at the parts counter too. All the employees I've been in contact with are true pro's. The waiting room is spacious, cozy and stocked with coffee. Restrooms and entire dealership is very clean and polished. They have a Chevy franchise down state, so I'm sure I could order my next Chevy through this Vernon dealership, which would be part of the reason for sticking with GM. More
by TOM.HAYNES
Employees Worked With
Mike Griffin
March 13, 2019
Had to bring back the car twice to fix a simple issue My wife's Encore had a security light on dash. Per service department,we replaced the battery in the key knob. When that didn't fix the issue,plus car My wife's Encore had a security light on dash. Per service department,we replaced the battery in the key knob. When that didn't fix the issue,plus car would not start now,we brought it into the dealer. I told them it had a bad battery and security issue. They updated the software,but didn't replace the battery. So my wife had to be jump started twice!! Third time at the dealer was the charm. I am very disappointed we had to go there 3 times. More
by RayVanZant
March 12, 2019
Helpful and Wonderful I have nothing but the most positive things to say about Scranton Motors. From the day I first walked in and met with Liz and Chris, all the way to dr I have nothing but the most positive things to say about Scranton Motors. From the day I first walked in and met with Liz and Chris, all the way to driving off the lot with my car, I never once had a complaint. They were helpful the entire time and never hesitated to answer any questions I had. I had one specific car in mind and they did everything to make sure I drove off the lot with it. I definitely recommend this dealership to anyone looking to have a hassle free buying experience. More
by Darden88
Employees Worked With
Chris Champagne, Liz Kibby
March 11, 2019
Excellent customer service Called service dept and they got a tow truck to me right away. Fixed the next day and ready to go! Excellent service by far Called service dept and they got a tow truck to me right away. Fixed the next day and ready to go! Excellent service by far More
by Jennbluto
Employees Worked With
Trevor Barbersek
March 11, 2019
Service department needs more improvement. Need to inform your service consultants to think before they speak. Was in for replacement part that had to be ordered. Made appointment with Mike Gri Need to inform your service consultants to think before they speak. Was in for replacement part that had to be ordered. Made appointment with Mike Griffin. He was tied up upon my arrival so either Josh or Jason came out to write up the order. He looked through the wheel of the front tire and told me that the brake pads looked very worn. I told him the truck was in the previous week for a complete 18000 mile service and the tech reported everything was ok. The previous appointment was with Mike Griffin. Does this mean the tech did a poor job or someone looking something that was unnecessary at the time? Brake pads can be worn but still be within the min parameters. Which ever this doesn't look well for your dealership or my confidence with it. Still seems to be some sort of issue everytime I'm there for service. More
by rrasfa
Employees Worked With
Mike Griffin
March 08, 2019
Beyond Awesome James showed me the vehicle I was interested in and didn’t push me into a sale. He knew I had had a bad experience with another dealer so he truly wan James showed me the vehicle I was interested in and didn’t push me into a sale. He knew I had had a bad experience with another dealer so he truly wanted me to be happy. Through the whole experience he was there and walked me through each step. Thank you James! I will definitely be recommending friends to come see you. More
by Boobear
March 07, 2019
Excellent service They went above and beyond for us with the purchase of our new car! Cant say enough good things, Rocky and Liz were a pleasure to work with. They went above and beyond for us with the purchase of our new car! Cant say enough good things, Rocky and Liz were a pleasure to work with. More
by Jennbluto
Employees Worked With
Rocky Hernando, Liz Kibby
March 06, 2019
Professionally comfortable experience. The folks at Scranton Cadillac Buick GMC were professional and welcoming. We have been looking for a Cadillac on and off for about two years. The valu The folks at Scranton Cadillac Buick GMC were professional and welcoming. We have been looking for a Cadillac on and off for about two years. The value we received was unmatched verses the other dealerships we shopped at. Our salesman James showed us the car, he did not come across as trying to sell us the car. We have walked out of dealerships that try and hard sell. We live around an hour away from the dealership and want to come back to have our car serviced there. Rocky, James, Dan and John are good folks! More
by nuccis
