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Scranton GMC of Vernon

Vernon, CT

4.5
2,935 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,935 reviews

May 16, 2019

Recall work. Scheduled quickly. Performed quickly. Professional and courteous. First time there and will go again when I need others services performed. No pressur More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
May 15, 2019

Great people Liz was great. Very friendly. Only issue was blown headlight. Should have been checked before pickup. Visor had papers from previous owners this also More

by Pvaiello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Kibby
May 15, 2019

Needed new tire Went into Scranton when I noticed a bubble on the rim of the tire. Technicians stated I needed a new tire immediately, it was ordered and done before More

by JNPAPPAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirby drove me back to work. Very nice and capable young woman., Trevor Hamel
May 11, 2019

rude seller Would not recommend this dealer because of this seller. Even though he mentioned he was married to a foreigner, when I spoke another language he made More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan McCann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne
May 11, 2019 -

Scranton GMC of Vernon responded

Sue, I want to extend our sincere apologies for your very negative experience with our dealership. Our VP of Sales, Fred Nassiff would like the chance to speak with you personally to try to rectify the situation and make it right. He can be reached at Fred@scrantonmotors.com or at 870-872-9145. We left his contact information on your other review as well. Thank you, and we look forward to the opportunity to speak with you.

May 08, 2019

Regular maintenance. Super clean facility with a friendly st Regular maintenance. Ultra clean service /welcome area with a prompt and friendly staff. Free WiFi and comfortable chairs in the waiting lounge. Woul More

by pcianfag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romaine
Jan 10, 2023 -

pcianfag responded

Things have changed since my review in 2019. Did you change ownership or did you run this business into ground on your own?

May 07, 2019

Painless air bag recall visit Arrived at 720am, grabbed a coffee from the wait area, then was processed quickly and then driven to my work, ended up arriving 15 min early! By 915 More

by Vibefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kennerly & tall bearded guy drove me both ways- did not get a name
May 04, 2019

Top notch support Romaine was wonderful, i stopped coming for regular service, e.g. oil changes due to your service attendants attitudes, Romaine went above and beyon More

by dwarfboy6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romaine
May 02, 2019

Used Truck Purchase Everyone at the dealership was very friendly and helpful. They found a truck for me that matched all my needs and priced it fairly. Overall very happy More

by dme527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne, Robert Navin
May 02, 2019

Excellent experience From the time I called to schedule my service, to the time I picked up my car, the customer service was excellent. I highly recommend them for service More

by PNEIKRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
April 28, 2019

Oil change and tire rotation Even one is very courteous and the dealership is very clean. Just hate waiting over and hour. They have a great selection of GMC, Cadillac and Buicks More

by bammom43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He was a good looking black man with glasses.
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