Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton GMC of Vernon
Vernon, CT
2,917 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,917 reviews
April 13, 2019
Cadillac XTS We just purchased a ‘16 XTS from Scranton and the process couldn’t have been easier. From our initial conversation with Lauren Carey through the paper We just purchased a ‘16 XTS from Scranton and the process couldn’t have been easier. From our initial conversation with Lauren Carey through the paper signing with Liz Kibby. This was an excellent experience and we look forward to working with them again. More
by jjglover01
Employees Worked With
Lauren Carey, Liz Kibby
April 13, 2019
Accomodating and beyond fair. They worked extensively on a body issue of my very old Buick. They couldn't fix the problem, but never charged any labor. Beyond fair. They worked extensively on a body issue of my very old Buick. They couldn't fix the problem, but never charged any labor. Beyond fair. More
by Buick gal
Verified CustomerEmployees Worked With
Romain T.
April 13, 2019
Lube oil filter. Check leak on timing cover as noted on last Phenomenal. Mike Griffin kept me updated on the extended warranty process and together added new water pump and timing belt, which I agreed to pay for Phenomenal. Mike Griffin kept me updated on the extended warranty process and together added new water pump and timing belt, which I agreed to pay for, while the warranty was being done. Great service advisor. More
by EDWARDBARONCINISR
April 12, 2019
curious and service beyond what is normal with other dealers I expected to pay for parts and labor to replace a piece of roof molding that was ripped off by a big chunk of ice from our last winter storm. The ser I expected to pay for parts and labor to replace a piece of roof molding that was ripped off by a big chunk of ice from our last winter storm. The service tech was able to use the piece that was ripped off the car and reattach it for me in just about one minute. When I asked him what I owed him, he said "nothing, this is a free curtousy repair." I was so impressed by his professional manner that I had him do an oil change since it was something that was going to be needed shortly and his service man could do it immediately. I will let everyone I know that are looking for a great dealer service department to take their car or truck to Scranton. More
by dave
Employees Worked With
Mike Griffin
April 12, 2019
Great dealership Liz in sales is great! Very customer oriented! Highly recommend this dealership. They did not give up on calling 8 dealers to get me the one I wanted Liz in sales is great! Very customer oriented! Highly recommend this dealership. They did not give up on calling 8 dealers to get me the one I wanted More
by VWMAN978
Employees Worked With
Liz Kibby
April 10, 2019
Great experience Everything was great from start to finish. Amanda was very helpful and a pleasure to work with! My vehicle was serviced and repaired in a timely manne Everything was great from start to finish. Amanda was very helpful and a pleasure to work with! My vehicle was serviced and repaired in a timely manner. More
by Cars
Employees Worked With
Amanda Soucie
April 09, 2019
Good and bad review We have had good and bad luck at this dealership.Since its our local Buick and its still on warranty,we go here,but their service tech need better tra We have had good and bad luck at this dealership.Since its our local Buick and its still on warranty,we go here,but their service tech need better training listening to their customers. More
by RayVanZant
Employees Worked With
Amanda Soucie
April 08, 2019
FRIENDLY--KNOWLEDGEABLE--HELPFUL ---STAFF This dealership has the best staff working to make your purchase and/or service on your car/truck pleasurable and relaxing. Their lounge is very clean This dealership has the best staff working to make your purchase and/or service on your car/truck pleasurable and relaxing. Their lounge is very clean and provides comforts to make your short stay enjoyable. More
by SAMMYgmc
April 02, 2019
Went for a recall my car came out scratched Wont go there again. Was never told about complimentary car wash my car came out worst than it was. my car went in for a ignition key recall and my ro Wont go there again. Was never told about complimentary car wash my car came out worst than it was. my car went in for a ignition key recall and my roof was scratched my bumper rear. I washed and waxed my car before i went by hand. I know my own vehicle. And they took it said 30 min for recall took em 2hours. Tried to claim and manager told me no way my guy did those we have cameras. Ok never showed me video or he never checked video. Very mad. More
by Tremendo4u
Employees Worked With
Keith Alamprese
April 02, 2019
Quick Service, Knowledgeable, Kind and Patient Staff I brought in my Chevrolet Trax for a complimentary multipoint inspection. I was able to reach the service department easily to schedule my appointment I brought in my Chevrolet Trax for a complimentary multipoint inspection. I was able to reach the service department easily to schedule my appointment. They found some minor issues which they were able to repair same day. The staff were courteous and quick and knowledgeable. Scranton Cadillac, Buick, and GMC of Vernon are the archetype of good reliable service. My only regret is that I am abysmal at remembering names so I can't give shout outs to those who helped. More
by M1987
Employees Worked With
Other Employees :
Amanda Soucie, Trevor Barbersek, Samantha Savage
