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Scranton GMC of Vernon
Vernon, CT
2,936 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,936 reviews
July 13, 2019
Great Service The service was awesome and my experience with Robert Navin was out standing. No complaints only good things to say about the dealership. Thank you. The service was awesome and my experience with Robert Navin was out standing. No complaints only good things to say about the dealership. Thank you. More
by CHAMMER1958
Verified CustomerEmployees Worked With
Libby, Robert Navin
July 12, 2019
Great service and knowledge The entire team was very accommodating and they all provided excellent service and were all very knowledgeable about their vehicles. I look forward to The entire team was very accommodating and they all provided excellent service and were all very knowledgeable about their vehicles. I look forward to a long-term relationship with this dealership. More
by SYNER.CHRI
July 11, 2019
Worst ever! For two years this dealership jerked me around - telling me my car was working "within spec", only to find out the service group was wrong. My car was For two years this dealership jerked me around - telling me my car was working "within spec", only to find out the service group was wrong. My car was not working correctly, I made at least 5 trips to the dealer for the same issue, and then found out "oh, you're right - the car is not in spec and should be repaired". All I got for my trouble was an "we're sorry". This dealership does not know how to accommodate luxury car owners and should get out of the Cadillac business forever. Meg Scranton - has her name on the business - you would think she would at least return an email for a customer having an issue. Never responded! More
by CTS4 coupe - beautiful car, terrible service
Employees Worked With
Amanda Soucie, Meghan Scranton, Keith Alamprese, Fred Nassiff
July 10, 2019
Average Experience I have been a customer of Scranton since 2016. I just recently purchased my leased 2016 Yukon, purchase price 62k. I was not even offered a free oi I have been a customer of Scranton since 2016. I just recently purchased my leased 2016 Yukon, purchase price 62k. I was not even offered a free oil change and got charged for a vehicle inspection and a new registration which I just renewed. Anyway I feel as though my business was not appreciated for such an expensive purchase. Gregg More
by DRIPNAV
Employees Worked With
Chris Champagne, William Anastasio
July 03, 2019
Excellent service Everyone was very welcoming and had a smile on their face. They were extremely helpful. Liz Libby our salesperson was amazing. She was very pleasant a Everyone was very welcoming and had a smile on their face. They were extremely helpful. Liz Libby our salesperson was amazing. She was very pleasant and didn't treat us like we were just another customer. More
by SANDWA5172
Employees Worked With
Trevor Barbersek, Liz Kibby
July 02, 2019
Pre-owned purchase Narrowed down my search using truecar online then made an appointment at the dealership to view a couple of trucks. Salesman Robert was very accommoda Narrowed down my search using truecar online then made an appointment at the dealership to view a couple of trucks. Salesman Robert was very accommodating and listened to what I was looking for with no pressure. Took a couple trucks out on a test drive and sealed a deal the same day. More
by MICK.GEORGE
Employees Worked With
Robert Navin
July 02, 2019
Excellent I made the appointment in advance, they had all the parts ready, and completed the work early. Excellent team and service. They get my recommendation. I made the appointment in advance, they had all the parts ready, and completed the work early. Excellent team and service. They get my recommendation. More
by Jrprod
Employees Worked With
Other Employees :
Meghan Scranton, Keith Alamprese, Fred Nassiff
June 30, 2019
Good dealership, bad detailing I recently purchased a brand new 2019 GMC Terrain. My overall experience at the dealership was great. Evan was knowledgeable about the vehicle and mad I recently purchased a brand new 2019 GMC Terrain. My overall experience at the dealership was great. Evan was knowledgeable about the vehicle and made my experience even more pleasurable. However, when I left the dealership in my brand new car, I noticed the detailing was unsatisfactory. There were streaks on the exterior of the car and once the sun shone through the windshield, it also was not clean. Overall my experience with the staff at Scranton was a good one and I would recommend them to friends and family. More
by BECCA.DIULIO
Employees Worked With
Evan Blanchette
June 29, 2019
Courteous but no detail I dealt mainly with Romaine who was very nice and polite but needs to followup more and pay attention to detail. He didn't keep me as notified as I sh I dealt mainly with Romaine who was very nice and polite but needs to followup more and pay attention to detail. He didn't keep me as notified as I shouldve been AND Scranton Motors ordered the wrong grill for my car. So now after a week without my car it was returned not in original state. So now I will be inconvenienced yet again to drive all the way out there and leave my car for extended repair time for more cost to insurance?! I'm not satisfied at all. I made a specific point numerous times to verify the order of correct parts and reassured badly.i had to keep calling both scranton dealer and town line auto body...still now until new grill is ordered. Ug More
by 62LYNN
Employees Worked With
Romaine , Amanda Soucie
June 27, 2019
New car! New me! Robert was great! Came in to take a look at a used Wrangler they had on the lot and ended up driving home with a smile on my face. Bob worked with me Robert was great! Came in to take a look at a used Wrangler they had on the lot and ended up driving home with a smile on my face. Bob worked with me on a Saturday on each step of the way and worked with me to make sure the payments fit my budget. I will be recommended Robert to anyone looking to purchase a vehicle. More
by Mrgrady1987
Employees Worked With
Chris Champagne, Robert Navin
