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Scranton GMC of Vernon

Vernon, CT

4.5
2,936 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,936 reviews

August 20, 2019

Slight problem Brought in my 2015 XTS as something was loose causing problems with power steering & Cruise control. Took a long time but worked they wanted to be sur More

by Greg7594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kennerly service consultant
August 18, 2019

Positive Experience Friendly staff who were great to work with. Great atmosphere. Everything went smoothly from beginning to end with the purchase of my new Buick LaCross More

by DIANEDZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne, William Anastasio, Liz Kibby
August 16, 2019

Disappointed Please ask Trevor Trevor Travis and Dave why I am only giving you one star. If I could give zero Stars right now I would. Very disappointed. More

by AJPELECTRICLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Baeza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Barbersek, Trevor Hamel
Aug 22, 2019 -

Scranton GMC of Vernon responded

We reached out to management regarding your situation, and we were informed that you and our Service Director have been in contact to resolve any remaining issues. We appreciate you letting us know about your experience, and working with us to turn it around. Thank you!

August 14, 2019

My Experience at Scranton I purchased a 2018 Buick Encore in May of 2019. The vehicle wasn't properly detailed as there were cobwebs on the back seat, the interior wasn't even More

by Waterguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Champagne, William Anastasio
Aug 20, 2019 -

Scranton GMC of Vernon responded

Would you mind contacting us at the dealership to let us know the specifics of your situation? We take this feedback very seriously, and would like to look into this situation more closely. You can reach out to our VP of Sales, Fred Nassiff at 860-872-9145, or you can respond to this review privately with your name and contact information and we would be happy to reach out to you instead. Thank you so much!

August 13, 2019

Awesome experience 👍 Had a great experience at Scranton Motors. Evan was an awesome salesman, and was completely honest about every vehicle I looked at. He had answers for More

by ZACH1755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Blanchette
August 10, 2019

Friendly, professional and transparent Previous dealings with other dealerships have always left me wondering "what just happened" and if I had received a fair deal. With Scranton I underst More

by MCMULLENDANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Kibby, Evan Blanchette
August 07, 2019

Worked with us to find the right Truck We worked with Evan Blanchette. He was excellent in understanding what we were looking for and showed us options that met what we were looking for. More

by Jim S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Champagne, Evan Blanchette
August 01, 2019

Purchase of a used 2016 Cadillac CTS. James gave me all the information I needed before my purchase of a used Cadillac CTS. He provided a friendly, and low pressure environment throughout More

by trichmond87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2019

2016 GMC Terrain Denali James Mangene was super great and easy to work with no pressure and extremely professional. Thank you for the great service and introducing us to the More

by GMC Terrain Denali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Selander, Chris Champagne
August 01, 2019

Purchase of first Cadillac My salesman was Evan. I can’t say enough superlatives about him. He explained everything about the car, the service and the sales process. He has a gr More

by SPCOM29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne, Evan Blanchette
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