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Scranton GMC of Vernon
Vernon, CT
2,936 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,936 reviews
August 29, 2019
Warranty work Thanks to Jonathan for his kind and efficient handling of my situation. He was the bright spot.I had a catalytic converter replaced after a lengthy ba Thanks to Jonathan for his kind and efficient handling of my situation. He was the bright spot.I had a catalytic converter replaced after a lengthy back & forth with the service department being reluctant to do the covered work. I drove the car for more than 6 months with a check engine light on. They finally scheduled the replacement, but called during it to say I needed other work totaling more than $1000. Due to previous experience with this service dept., I didn’t trust this information and will check with my mechanic. So the three stars are for Jonathan. He deserves more, but then you may not read my comments if you saw 5. More
by pgnjfn
Verified CustomerEmployees Worked With
August 29, 2019
GREAAAAAAAAAAAAAAT Auto purchasing experience I have given Scranton Motors a 5-star rating because they deserve it. Everyone went out of their way to create a friendly, family-type atmosphere. You I have given Scranton Motors a 5-star rating because they deserve it. Everyone went out of their way to create a friendly, family-type atmosphere. You can tell all their employees work well together to create satisfied customers. One of the best auto buying experience I have ever had. I would highly recommend Scranton Motors when looking for new and or a used vehicle. More
by Steve Hot-Wheels
Employees Worked With
Other Employees :
Jordan , Chris Champagne, Liz Kibby, Fred Nassiff, Trevor Hamel
August 28, 2019
Great Professional Staff/ No Hassle or Pressure Very effortless to buy a new vehicle, great selection and great experience. These guys had a great selection of trucks and were knowledgeable about ev Very effortless to buy a new vehicle, great selection and great experience. These guys had a great selection of trucks and were knowledgeable about every question I had. More
by civi25
August 26, 2019
Poor skills bad service I put my vehicle in for service after I determined what was wrong and that the repair was above my ability and tools needed. I brought vehicle in day I put my vehicle in for service after I determined what was wrong and that the repair was above my ability and tools needed. I brought vehicle in day before so they would have plenty of time as I estimated it to be 6 hours max I also in detail explained what I wanted done and how I came to determine the part I wanted replaced was bad. They said they will trouble shoot it and get back to me. End of next day they get back and say its another part I disagreed and they said they tested part I said was bad and it’s good and they see a leak on another part and it’s what’s bad I say odd I am meticulous and have no spots on my garage floor or when I was under vehicle. reluctantly agreed to go ahead with the fix. Day two they said need more time I end up getting vehicle morning of day 3 and they tell me it’s still got issues. I take vehicle and no different after $2400, reschedule to get it back in. When it goes in I again drop off the day before in hopes to speed up the process next day they recheck the part I told them was bad and now they agree it’s bad and try and tell me it must have just gone bad. Now lose another day to order part then another day delay then day 2.5 vehicle ready and no labor charge but I have to pay for new pump part even though I already paid for other part plus huge labor. All in all never using them again backyard mechanics and crooked staff More
by lee92
Employees Worked With
Keith Alamprese
August 24, 2019
Elecellent Very polite respectable sales reps . To help and answer any question you have about your Vehicle. I would come back and buy another vehicle and do bu Very polite respectable sales reps . To help and answer any question you have about your Vehicle. I would come back and buy another vehicle and do business here again. More
by ACROMANO811
Employees Worked With
Liz Kibby
August 23, 2019
Very friendly and helpful. I was very happy with the work. They didn't try to sell me on everything. The cost of the project was what they had originally quoted me. I normally I was very happy with the work. They didn't try to sell me on everything. The cost of the project was what they had originally quoted me. I normally do not bring my cars to dealers, but had no choice. I will definitely bring my vehicle back there. More
by Michael 123
Employees Worked With
Amanda Soucie
August 23, 2019
Helpful staff Amanda at the desk was very helpful and friendly! Some of the past technicians were not as communicative about the status of my car as she was. I will Amanda at the desk was very helpful and friendly! Some of the past technicians were not as communicative about the status of my car as she was. I will definitely ask for her next time i need to make an appointment More
by Anagy
Employees Worked With
Amanda Soucie
August 22, 2019
Liz was Awesome Professional, patient, and Polite. If you’re looking to purchase a vehicle I highly recommend contacting Liz. I’m very happy with my experience and Professional, patient, and Polite. If you’re looking to purchase a vehicle I highly recommend contacting Liz. I’m very happy with my experience and very happy with the car. More
by o0bond0o
Employees Worked With
Liz Kibby
August 22, 2019
I am not sure Previous visits to this dealership have always been satisfactory. They were efficient and knowledgeable. This last visit was different, I was told m Previous visits to this dealership have always been satisfactory. They were efficient and knowledgeable. This last visit was different, I was told my car would be ready in one hour-two and one half hours later I was still waiting for my oil change and tire rotation to be completed. I saw my car being pulled into the wash bay and twenty minutes later I had to ask where it was-I was told that the the hi I Ian had gone to lunch. There is a difference in the service department that I was unhappy with. More
by River
Employees Worked With
Trevor Barbersek
August 21, 2019
Probably the best dealer I ever bought a car from I hope the Probably the best dealer I've ever bought a car from in my 80 years friendly courteous all the sales staff and other individuals I dealt with were gre Probably the best dealer I've ever bought a car from in my 80 years friendly courteous all the sales staff and other individuals I dealt with were great More
by NCHAMPY
Employees Worked With
Other Employees :
Every employee I came in contact with even though I don't know all their names work great
