Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton GMC of Vernon
Vernon, CT
2,936 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,936 reviews
September 25, 2019
Great service Service is great, and the people in their service center make sure you’re taken care of and do what they can to expedite the process. Service is great, and the people in their service center make sure you’re taken care of and do what they can to expedite the process. More
by MFT70
Verified CustomerEmployees Worked With
Romaine
September 24, 2019
Service Review Kind, courteous, efficient, quick, knowledgeable. Work was done in a timely fashion and all repairs were explained clearly to me. A very comfortable Kind, courteous, efficient, quick, knowledgeable. Work was done in a timely fashion and all repairs were explained clearly to me. A very comfortable experience. A pleasure to do business with. More
by Doug
Employees Worked With
Trevor Barbersek
September 24, 2019
Awesome Service Great service as always!!!! Fixed right the first time and they even cleaned my car I will recommend them to all my family and friends Great service as always!!!! Fixed right the first time and they even cleaned my car I will recommend them to all my family and friends More
by Cd6969
Employees Worked With
Other Employees :
Amanda Soucie, Keith Alamprese, Trevor Barbersek, Samantha Savage
September 19, 2019
Terrible Experience In summary the vehicle I purchased did not have options that were clearly listed on the vehicle sticker and advertised on the dealer website. When bro In summary the vehicle I purchased did not have options that were clearly listed on the vehicle sticker and advertised on the dealer website. When brought to the attention of the sales person, david baeza, and the dealership they made promises to compensate for the omissions and never followed through on the promises. 10 months of fake dialogue from them that they were looking into everything and “talking with the manager”. This is the most disingenuous dealership and sales person I have ever encountered. I would highly recommend going to a different dealer. More
by YSL
Employees Worked With
September 15, 2019
Attentive staff The entire staff is very attentive, courteous and knowledgeable. Amanda went above and beyond my expectations to rectify an issue that developed after The entire staff is very attentive, courteous and knowledgeable. Amanda went above and beyond my expectations to rectify an issue that developed after my truck was serviced. More
by Bill
Employees Worked With
Amanda Soucie
September 14, 2019
Customer service is kind of important First off Amanda was very helpful setting up the appointment and explaining what needed to be done, zero issues with her. So, when you spend any amou First off Amanda was very helpful setting up the appointment and explaining what needed to be done, zero issues with her. So, when you spend any amount of money at a place of business (in this case it was over 1,000) you expect certain things. Everything was good until after I paid for my vehicle, at that point I was told to wait outside and my vehicle would Be brought to me. I waited for 5 minutes before walking back inside to find the person that was “taking care of me” had fielded another phone call before finishing up with me. I went right over to the service manager that you could tell didn’t really show too much concern when I suggested to him that he should tell his workers to finish up with one customer (especially one that was there in person) before starting to wait on another. Funny how it only takes one thing to turn a somewhat pleasant experience into one that you feel you have to vent a little about. More
by Ddr2467
Employees Worked With
Amanda Soucie
September 12, 2019
I love Caddy’s I’m very happy with my family at Scranton. They have been more than accommodating. I had a small chip in my windshield and they took care of it at n I’m very happy with my family at Scranton. They have been more than accommodating. I had a small chip in my windshield and they took care of it at no cost. This is the kind of service I had hoped for. I’m glad I didn’t go thru car max... More
by LAURIECOMBS11
Employees Worked With
Other Employees :
Chris Champagne, Amanda Soucie, Meghan Scranton, Trevor Barbersek, Liz Kibby
September 05, 2019
Always a pleasure I drop it off before they open, tech calls me during the day, let’s me know what’s going on, always ready when I pick it up!!! I drop it off before they open, tech calls me during the day, let’s me know what’s going on, always ready when I pick it up!!! More
by edm.mikey
Employees Worked With
Amanda Soucie, Trevor Barbersek
August 31, 2019
Exceptional Service Liz Kibby, Chris Champagne and Dan McCann where exceptional sales people!! We couldnt have asked for a better team! They worked to get us the price we Liz Kibby, Chris Champagne and Dan McCann where exceptional sales people!! We couldnt have asked for a better team! They worked to get us the price we could afford even without perfect credit!! Liz was very professional and knew more about the vehicle than I was expecting! She is on top of her game in the auto biz! Chris made the sale easy, comfortable and got us at the price we needed and Dan explained thouroughly all the gadgets and features of the vehicle!! Thanks again guys and you've earned 2 new customer's!!! More
by robert.mckay1
August 31, 2019
Tremendous experience My 17-year old son experienced his first flat tire and was on the highway. I called Scranton Motors to see if they had the tire in stock. Not only did My 17-year old son experienced his first flat tire and was on the highway. I called Scranton Motors to see if they had the tire in stock. Not only did they respond immediately to confirm they do have it, they got my son in that same afternoon to put on the new tire. Thank you!! More
by KWOLFF
Employees Worked With
