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Scranton GMC of Vernon

Vernon, CT

4.5
2,936 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,936 reviews

October 13, 2019

Excellent service with a friendly staff Traveling and had some problems with my front end shacking and found them on google. It was on a Saturday and they was busy but still found time to ma More

by Neomia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Barbersek
October 13, 2019

3 1/2 hrs for scheduled new tires. Too long. Had an appt for new tires. Took 3 1/2 hours for scheduled service. Have had a lot of maintenance completed by this service department, this was way t More

by rally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin pilland
Oct 30, 2019 -

Scranton GMC of Vernon responded

We are sincerely sorry that your appointment took so long. We respect your schedule and try to get you in and out as quickly as possible. Thank you for continuing to use our service department, your feedback has been passed onto management so we can continue to do better in the future. Thank you so much for the honest feedback. While we love to hear what we do well, we also need to know where we can improve!

October 08, 2019

Excellent service Had an oil change and tire rotation done last saturday. It was done in a timely manner and as always the fluids were filled and truck was washed. gr More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Barbersek
October 08, 2019

This dealer made my purchase possible!! I drove from PA to pick up my Mini Cooper S they had in the show room!! They made everything quick and easy!! More

by Edgallagher
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne
October 04, 2019

Recall work / gas fill missing insert No hassle. Quick service. Wash vacuum. Pleasant to deal with vs other dealerships I’ve dealt with in the past. Outstanding first experience with More

by scottrichardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
October 04, 2019

Vehicle Purchase Bill ( last name unknown to me ) from sales went out of his way to accommodate me and assist me with test driving a pair of Savanna 2500 cargo vans. T More

by PC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Waskiel
Oct 16, 2019 -

Scranton GMC of Vernon responded

While we are very happy that your interaction with Bill was a good one, we do apologize for the issue with the plates not being registered from scratch as you asked, and for you being forced to overhear someone's frustration in their office. While we all have those days, it should certainly have been kept more under wraps. Thank you for the honest feedback about your experience. We rely on your voice to continue to improve and do better next time. If there is anything else we can do for you, please feel free to reach out. Thank you!

October 01, 2019

Great dealership Easy to deal with the sales and service departments. My only complaint is that the detail on the car prior to my pick up was sub par which is disappoi More

by rustyhavenfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne, Robert Navin
September 28, 2019

Very rewarding, and he staff was experienced and efficient Ive been a customer since Nov 2014 when I purchased my Buick Verano, The follow up service it’s been impecable, It’s feel wonderful when you are treat More

by Victor M Sterling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Piland, Amanda Soucie, Meghan Scranton
September 25, 2019

Always pleased Very pleased with this dealership and the service. A vehicle can purchased anywhere, but a dealership that treats you with respect and provide excelle More

by crazyfrog1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
September 25, 2019

Warranty work Been having an issue with my 2017 Acadia. When placing the vehicle in park and turning the engine off, I get a message string to shift into park. I wa More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
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