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Scranton GMC of Vernon
Vernon, CT
2,936 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,936 reviews
November 21, 2019
Justin You have great kid there. He’s knowledgeable and frendy, a pleasers to work with.with. Service was a little slow, a day behind what was anticipated You have great kid there. He’s knowledgeable and frendy, a pleasers to work with.with. Service was a little slow, a day behind what was anticipated but reasonable having to order parts. Keep your eye on the guys, he’s a great asset. Could go far. More
by Lawrence
Verified CustomerEmployees Worked With
Justin
November 20, 2019
2 1/2 hour oil change After waiting a couple of hours to get my oil changed , they informed me that I need new tires When I bought this car I paid extra for the tires and After waiting a couple of hours to get my oil changed , they informed me that I need new tires When I bought this car I paid extra for the tires and batteries for life. But they tell me they don’t honor that program anymore???? I have all the paper work showing I paid for this and I held up my part buy having all my oil and tire maintenance done there. Besides other maintenance that was done to my vehicle. Then no one will call me back !!! More
by UCONBILL60
Employees Worked With
Don’t recall the serv manager I spoke with
November 18, 2019
Excellent experience Very professional, real customer focus. They understood I had a time constraint and worked hard to get my vehicle ready in a very short period of tim Very professional, real customer focus. They understood I had a time constraint and worked hard to get my vehicle ready in a very short period of time. More
by genestpierre
Employees Worked With
November 17, 2019
Purchased a Buick Invision I met David outside when I was there to have my tire pressure checked. There was an SUV parked outside the door and I asked him about it. Everything I met David outside when I was there to have my tire pressure checked. There was an SUV parked outside the door and I asked him about it. Everything moved fast from the point. I leased the Buick Invision on the next day. David met me on Friday, his day off, so that I could take a ride. Everyone was excellent in their help about this lease happening. More
by DLeete
November 16, 2019
Very poor experience at scranton motors I had a 10AM service appointment yesterday. I got there at 9:50, they took me right in. I was told it should be about an hour. At 11:30, I asked how m I had a 10AM service appointment yesterday. I got there at 9:50, they took me right in. I was told it should be about an hour. At 11:30, I asked how much longer. My car hadn't even been taken in. I said I couldnt wait, the service rider asked me if I would like it washed, I said yes. He said he would come get me when it was ready. At 12:00, I went back into service, again my car hadn't been moved. At that point, I was told that they didnt have the part, and I'd have to come back. Over 2 hours waisted. While I was waiting, I saw a GMC truck, I maybe interested in. I understand there are factory incentives on some vehicles. This morning, I called to find out about the incentives. I spoke to a new salesman who did know what they were. He went to the sales manager to ask. He was told, the manager was to busy to have a long conversation, a d told the salesman to tell me to look on the internet. That was good advice, I looked on the internet, found another GMC dealer. I called them, they weren't to busy to have a long conversation. I set an appointment, went to see what they had, found one I liked and put a deposit down. My application for financing was approved, and I'm picking it up on Tuesday. So, you can tell ur new salesman, yes i will be buying before Dec 2. That seemed to be all he was interested in. For those reasons, I give scranton motors 1 star. More
by Mtmefb
Employees Worked With
I dont know his name
November 12, 2019
Professional I came on a Saturday, first time, Romaine was prompt and courteuos, so far so good, will go back for future work and a car when ready. I came on a Saturday, first time, Romaine was prompt and courteuos, so far so good, will go back for future work and a car when ready. More
by agnelneriv
Employees Worked With
Romaine
November 10, 2019
Awesome Love this dealership from the moment we stepped on the lot. Our salesman Dave was so friendly and not pushy at all. Love our Canyon Love this dealership from the moment we stepped on the lot. Our salesman Dave was so friendly and not pushy at all. Love our Canyon More
by Krissy
November 09, 2019
The requested task were performed qiuckly. Great service, great people. I would tell my anyone to go to Scranton Motors in Vernon Ct. for their service and new or used car concerns Great service, great people. I would tell my anyone to go to Scranton Motors in Vernon Ct. for their service and new or used car concerns More
by wbn57
Employees Worked With
Justiin Piland and Romaine Trimble
November 09, 2019
Poor response to warranty issue Vehicle has intermittent electrical problem. According to mechanics notes problem was only checked once a day prior to them taking their lunch break. Vehicle has intermittent electrical problem. According to mechanics notes problem was only checked once a day prior to them taking their lunch break. The vehicle was at the dealership for 5 days and this was the second time in for the same service problem. More
by RONALDMOTT
Employees Worked With
Justin
November 08, 2019
Picked up my new cadillac Unfortunately had to buy a new Cadillac as my neighbors tree came down and crushed my other one . Really didn’t feel like buying one but then Cadill Unfortunately had to buy a new Cadillac as my neighbors tree came down and crushed my other one . Really didn’t feel like buying one but then Cadillac came out with 0% financing so I took a ride to scranton motors. Being in real estate sales in dealing with car salesman over the years I can’t stay in the car salesman . Then I meant James mangene. His approach was like mine when selling no pressure approach not pushy willing to help anyway that he could . Him and I got along great so I highly recommend Jim when you looking to buy a new car for that no pressure approach he can be reached at 860-872-9145 extension 122 More
by nelsonfoss
Employees Worked With
