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Scranton GMC of Vernon
Vernon, CT
2,936 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,936 reviews
November 30, 2019
Great customer service Walked in on Black Friday and David took the time when it was extremely busy to show me a truck. I bought it and took it home in a matter of a few hou Walked in on Black Friday and David took the time when it was extremely busy to show me a truck. I bought it and took it home in a matter of a few hours. Everyone in sales and the finance department is extremely friendly and takes the time to make sure everything is taken care of. More
by Donorfio
Verified Customer
November 28, 2019
Excellent service at Scranton Motors. From the minute you pull in and are greeted by a happy upbeat service representative to the completion of your service, everythin at Scranton Motors. From the minute you pull in and are greeted by a happy upbeat service representative to the completion of your service, everything is great. Friendly and courteous shuttle drivers and service technicians. More
by Steve Hot-Wheels
Employees Worked With
Other Employees :
Jonathan Kennerly, Romaine Trimble and Jordan , Liz Kibby, Fred Nassiff, Trevor Hamel
November 27, 2019
Emailed dealer ship to ask what the best price was before traveling across the state. Dealership was responsive but kept steering away from my question. Gave info on possible tradehat I was told I could "get traveling across the state. Dealership was responsive but kept steering away from my question. Gave info on possible tradehat I was told I could "get a number on it unseen". After 4 hours of back and forth, I was tired of the games and asked to be passed to someone helpful. I was then told the price is what it is and I would need to travel to dealership to have my trade in appraised. Four hours wasted on not helping customer on the easiest sale they would have ever made. More
by Upset customer
Employees Worked With
November 26, 2019
Non pushy sales but knowledgeable Liz was knowledgeable about differences in models over various years of the Acadia to help me come to quick decision and get all the features Importan Liz was knowledgeable about differences in models over various years of the Acadia to help me come to quick decision and get all the features Important to me! Thank you, Liz! More
by ckonrad0
Employees Worked With
Chris Champagne, Liz Kibby
November 26, 2019
Great James helped me throughout the whole process of buying my truck, he answered my texts even when the dealership was closed. Great people to work with t James helped me throughout the whole process of buying my truck, he answered my texts even when the dealership was closed. Great people to work with throughout the whole process, James and Chris got my payment within the range I needed it to be without excessive interest. More
by Derek C.
November 26, 2019
I was very satisfied ! Scranton Motors is a very professional establishment. The staff is very knowledgeable and they go above and beyond to make sure I was updated about my Scranton Motors is a very professional establishment. The staff is very knowledgeable and they go above and beyond to make sure I was updated about my repairs. More
by Percy Jackson The Lightening Thief
November 25, 2019
Road vibration Just completed the 4th visit for road vibration and problem still not corrected. The last visit was only after I requested the service after 5 phone r Just completed the 4th visit for road vibration and problem still not corrected. The last visit was only after I requested the service after 5 phone requests and threatening to go directly to Cadillac for help. The new tires Scranton installed are either defective or not balanced correctly. Not sure where to go now, whether I should go to another Cadillac dealer or tire specialty business. I have owned Cadillacs for over 25 years and never had any problems before. I even at the point of thinking about buying a new car elsewhere as I can’t live with this condition. I get the impression that your service doesn’t believe what I’m saying. More
by HOWARDASPINWALL
November 23, 2019
great service the team was very friendly and provided great customer service. I will definitely keep using your services un the future. better than the Hartford dea the team was very friendly and provided great customer service. I will definitely keep using your services un the future. better than the Hartford dealer I used in the past. More
by kathie210
Employees Worked With
Trevor Barbersek
November 21, 2019
Best service department I’ve ever been to! Lori and Amanda work very hard to make sure the customer is always taken care of. Every time We go here it’s usually due to some sort of issue that st Lori and Amanda work very hard to make sure the customer is always taken care of. Every time We go here it’s usually due to some sort of issue that stresses us out. But every time we do they turn a bad situation to a tolerable one. Thanx for always doing such an amazing job. My wife and I have had a couple of big jobs done here and they were completed perfectly! Great mechanics and great service writers make up the perfect service department. Well done Scranton Motors. I live in North Windham 5 minutes from a local GMC dealer, I drive 36 miles to Scranton Motors that should pretty much some it up. More
by ALLCOM94
Employees Worked With
Lori (Warranty Dept.), Amanda Soucie, Meghan Scranton
November 21, 2019
Awesome Jonathan in service very friendly and explained everything in detail and will be going back to see him when I need tires and anything I need for servi Jonathan in service very friendly and explained everything in detail and will be going back to see him when I need tires and anything I need for service More
by Eric
Employees Worked With
Jonathan kennerly
