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Scranton GMC of Vernon
Vernon, CT
2,936 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,936 reviews
December 24, 2019
Technical support Keith the technician from service took care of my problem with SiriusXM & radio ID. He went above and beyond to help me out. Even stayed over to get m Keith the technician from service took care of my problem with SiriusXM & radio ID. He went above and beyond to help me out. Even stayed over to get me going. Professional, and eager to help. Thanks Keith for that service. Paul N More
by PNAIPARADIGM
Verified CustomerEmployees Worked With
Keith
December 21, 2019
Solved 2 problems When I brought my car in I had a list of things to be looked at but when I got the exhorbedent price of diagnosing these I decided on just 2of them. T When I brought my car in I had a list of things to be looked at but when I got the exhorbedent price of diagnosing these I decided on just 2of them. Those 2 items were fixed ok but I will have to live with the others untill they become emergencies. My husband asked for a senior discount (previously 10%) but this time it was much less than 10%. More
by robynrossetti627
Employees Worked With
Justin
December 20, 2019
Highly disappointed Had Buick Eclave in 1 year ago to replace steering parts under recall. Last week the steering wheel locked up while driving twice. Had to wait a week Had Buick Eclave in 1 year ago to replace steering parts under recall. Last week the steering wheel locked up while driving twice. Had to wait a week to get appointment and scared to drive vehicle. 24 hours after ascheduled appointment I’m Advice they can’t reproduce problem, nothing they can do. $150 and not even a complimentary car wash. Took to another mechanic who said this is under warranty & explained they sent me away with no guidance on what to do. Highly disappointed & still don’t have a car I can trust to drive! Never trust this service department. More
by donjengriger
Employees Worked With
Matt
December 20, 2019
Oil change and safety check Pretty straight forward. If you want people to continue doing reviews you have to stop requiring them to use 25 words to describe a rating. Pretty straight forward. If you want people to continue doing reviews you have to stop requiring them to use 25 words to describe a rating. More
by KALBERER3
Employees Worked With
Amanda Soucie
December 19, 2019
Excellent customer service from Dave I purchased a 2016 Buick Encore from Scranton Motors. I had seen the car online and called to inquire about it. Dave was very knowledgeable in answe I purchased a 2016 Buick Encore from Scranton Motors. I had seen the car online and called to inquire about it. Dave was very knowledgeable in answering my questions and even took extra photos of the car and sent them to me. He had the car detailed and a scratch buffed out before I even came out to see the car. I was very impressed with the service I received from Dave and would highly recommend him and Scranton Motors. More
by ctblondie
Employees Worked With
December 18, 2019
Vehicle test ride. I went to take a test ride in a vehicle that I was very much interested in buying. The staff was very accommodating. I was pressed for time so I didn' I went to take a test ride in a vehicle that I was very much interested in buying. The staff was very accommodating. I was pressed for time so I didn't get a chance to take the vehicle on there highway. It was a good thing thou, as the low fuel light was illuminated. I ended up buying the vehicle the following week. When I when to pick up the vehicle, it ran out of gas before I could even leave the dealership. I was given a loaner for that evening and the following day, as it was the day before thanksgiving. But for future reference, make sure test ride vehicle are gassed up. More
by COLLINS
December 18, 2019
Front-end check Dropped off recently bought vehicle for a front-end check. The inspection confirmed the issue I brought it in for. Vibrations at highway speeds. The s Dropped off recently bought vehicle for a front-end check. The inspection confirmed the issue I brought it in for. Vibrations at highway speeds. The service department did a good job repairing the issues of highway speed vibrations. I just wish it had been thoroughly inspected/verified before it went up for sale. More
by COLLINS
Employees Worked With
Other Employees :
Chris Champagne, Amanda Soucie, Trevor Barbersek
December 17, 2019
Best experience I have ever had at a dealership James was by far amazing and easy to deal with. Would recommend to anyone anytime! Scranton all around was a pleasure. We walked out with a better veh James was by far amazing and easy to deal with. Would recommend to anyone anytime! Scranton all around was a pleasure. We walked out with a better vehicle at the price we wanted to stay at with many different options for us. More
by Rhiggins
Employees Worked With
December 14, 2019
Battery change My battery was on the verge of dying, I called several auto parts stores, but they wouldn't change the battery for me. I called Scranton, the squeezed My battery was on the verge of dying, I called several auto parts stores, but they wouldn't change the battery for me. I called Scranton, the squeezed me right in, quoted me a price. When they were done, it was $30 under the quote, and they washed and vacuumed my car! More
by BLUESKYFARM
Employees Worked With
Trevor Barbersek
December 12, 2019
Great service Amanda took great care of me. Service depart checked out my car and found that everything is working correctly so all is good. Also got to take home a Amanda took great care of me. Service depart checked out my car and found that everything is working correctly so all is good. Also got to take home a new GMC Terrain as well. More
by BRIGDGLF
Employees Worked With
Amanda Soucie
