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Scranton GMC of Vernon
Vernon, CT
2,936 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,936 reviews
January 24, 2020
Not helpful at all!! I purchased my 2020 Acadia Denali on December 27 2019. The dealership offered me all weather mats for my car in my deal to buy the car. I was thrilled I purchased my 2020 Acadia Denali on December 27 2019. The dealership offered me all weather mats for my car in my deal to buy the car. I was thrilled . 2 1/2 weeks later no mats , so I called to find out where they might be. I called parts department and they had no record of my mats. They told me call service. So I did, my salesman David was on vacation for a months and the other salesman Evan was in the hospital. They referred me to a gentleman named Ron. He told me the mats never got ordered and he would. Get them ordered for me. Great. A week later I had to call to see if the mats were in. And they were . No call from dealership. I went to pick them up and the first and second row mats were fine but third row was incorrect. Talked with Evan and he said he would oreder the correct ones for me. It’s now a week later and I call dealership to find out about my mats, and only Evan can help me. He is with a customer, never returns my call. One month later still trying to get my mats. Ridiculous! No problem promising me the moon when they are trying to get my money, once they get it, they could care less about me. Terrible customer service. More
by RILEY9918
Verified CustomerEmployees Worked With
Trevor Barbersek, Evan Blanchette
January 24, 2020
Excellent experience. Evan went above and beyond to make buying this car an easy process. Everyone was very professional and courteous. Very accommodating! I would highly recommend this dealership. buying this car an easy process. Everyone was very professional and courteous. Very accommodating! I would highly recommend this dealership. More
by PAIGEMONDAZZI
Employees Worked With
Chris Champagne, Evan Blanchette
January 23, 2020
Always a problem Took over a MONTH to get the part in and schedule the service. I was told that the service would take less than 1/2 hour...took almost an hour and a Took over a MONTH to get the part in and schedule the service. I was told that the service would take less than 1/2 hour...took almost an hour and a half. I've brought my car in for service 7 times since I bought it (3 years old with 38K miles) and it's been nothing but excuses and apologies from the service group each time. Once my warranty is up...I will not go back. More
by KBLANCH1
Employees Worked With
None that stand out...
January 23, 2020
I was sold a brand new truck that was brought in from another dealership that was in a flood. Rusted parts and silt in the door trim. I insisted they take it back and bought a new F-550 after they would another dealership that was in a flood. Rusted parts and silt in the door trim. I insisted they take it back and bought a new F-550 after they would do nothing for me but sell me a more expensive truck that was on there lot. I’ve been in business 35 years and don’t appreciate being taken advantage of. Capitol Sweeping Service More
by CAPBROOMS
Employees Worked With
Sales manager ??? At the time , Erik Waskiel
January 16, 2020
Great service and great sales there is so much to write about I’m very happy with all at Scranton Gmc does all I can say is Thanks about I’m very happy with all at Scranton Gmc does all I can say is Thanks More
by FRANKTRAVALI
January 16, 2020
The Service Department at Scranton Motors continually treats me with respect. Thier work is quality, well explained and on time as promised. Thank you for your professionalism. treats me with respect. Thier work is quality, well explained and on time as promised. Thank you for your professionalism. More
by FYRJAKE51
January 16, 2020
The service team at Scranton is very knowledgeable. They gave me straight answers and were very professional. I would definitely refer them to anyone I know with confidence! gave me straight answers and were very professional. I would definitely refer them to anyone I know with confidence! More
by Romaine.trimble
Employees Worked With
Other Employees :
Amanda Soucie, Paul Simmons, Keith Alamprese, Trevor Barbersek
January 15, 2020
Romaine Trimble went above expectations to show me the truck I was interested in. He took time from his day to bring the truck to me at my work. He’s a very Knowledgeable sales associate. Thank you. truck I was interested in. He took time from his day to bring the truck to me at my work. He’s a very Knowledgeable sales associate. Thank you. More
by NMSTANG
Employees Worked With
Other Employees :
Romaine Trimble, Chris Champagne
January 13, 2020
I was charged 50.00 to be told my broken seatbelts was not under warranty. My low oil problem was never checked. Rude employees just laugh when you say your over charged. They made a few extra stolen doll not under warranty. My low oil problem was never checked. Rude employees just laugh when you say your over charged. They made a few extra stolen dollars now they will loose thousands when I buy my next car at gates GMC instead. More
by ASIRIGN475
Employees Worked With
Justin
