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Scranton GMC of Vernon
Vernon, CT
2,936 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,936 reviews
February 02, 2020
Very unhappy with my experience since they neglected to check the vehicle once bought from an auction. My SUV needed a new transmission (2017), Torque converter, horn needed to be fixed. (and a few smaller check the vehicle once bought from an auction. My SUV needed a new transmission (2017), Torque converter, horn needed to be fixed. (and a few smaller issues that have nothing to do with driving) I live an hour away with two little babies so traveling back and forth 5x so far has been hard. The women in service has lied about things that have/have not been done or looked at. Once fixed, more codes have come on. They couldn’t come up with a report for what was checked when they took over possession of the vehicle. Not to mention, bad at returning phone calls. I paid a lot of money for my Acadia Denali, and expected good quality. I’m sadly disappointed in my decision and I now know my best interests was not in this dealerships mind. More
by MARTEL86
Verified Customer
February 02, 2020
With a valve leak on my 2019 yukon, called service dept and they squeezed me into the schedule and addressed the issue without any fuss. Thank you and they squeezed me into the schedule and addressed the issue without any fuss. Thank you More
by MTBNOW88
Employees Worked With
Trevor Barbersek
February 02, 2020
A very professionally run organization. They were very attentative in addressing all my questions and concerns in purchasing my new GMC pickup truck. Great experience overall! attentative in addressing all my questions and concerns in purchasing my new GMC pickup truck. Great experience overall! More
by Keywest
January 31, 2020
Our new Buick. We purchased a Buick Envision which was not listed in the brands. The Buick should be added to the choices in this review. We purchased a Buick Envision which was not listed in the brands. The Buick should be added to the choices in this review. All staff was courteous,helpful and very knowledgeable and even went beyond what was necessary to make sure our experience was a good one. More
by WRBARTHOLIC
Employees Worked With
Other Employees :
Owner: Tom Scranton, Chris Champagne, Trevor Hamel, Evan Blanchette
January 30, 2020
The dealer didn’t want to help out on any pricing after waiting 9 months for my vehicle to be built. I told them I wanted to pick the vehicle up only after %100 ready but still needed to go back for Bed c waiting 9 months for my vehicle to be built. I told them I wanted to pick the vehicle up only after %100 ready but still needed to go back for Bed cover. Wasn’t knowledgeable about accessories for this truck and I was tired of waiting for information from them so I found out information myself. The truck was delivered NEW with a nick in the tailgate paint job. The dealers interior detail work still left DIRT on many parts of the vehicle inside. I would have done a better job on this myself. Currently still waiting for a paint touch up pen (on back order) not sure if I believe that because it’s a very common truck color. More
by HOTBLAZER304
January 29, 2020
Great experience! Bill was very helpful and got us into the exact car we wanted at our desired price point too! Great dealership to work with the exact car we wanted at our desired price point too! Great dealership to work with More
by JORDAN.WARRINER
Employees Worked With
Chris Champagne, William Anastasio
January 27, 2020
Romaine was an excellent salesman, very helpful. Great customer service. Romaine was very helpful. We visited several times and he made sure we were taken care of. We are very happy with our car. Great customer service. Romaine was very helpful. We visited several times and he made sure we were taken care of. We are very happy with our car. More
by JENNIFERWRZESIEN
Employees Worked With
Romaine Trimble, Chris Champagne
January 26, 2020
Needed special battery replaced. Thankfully I was able to bring my car in after AAA jumped started my car. Scranton replaced my battery within an hour. bring my car in after AAA jumped started my car. Scranton replaced my battery within an hour. More
by ndon669
Employees Worked With
Don’t know employees name
January 25, 2020
Buying a vehicle Dealing with James and a little with Trevor, found them to be very professional and helpful. Not to pushy. Fairly prompt with returning emails/phone c Dealing with James and a little with Trevor, found them to be very professional and helpful. Not to pushy. Fairly prompt with returning emails/phone calls. More
by morty2972
January 25, 2020
Service Best service around, you always know your car is in the proper have at Scranton Motors, and Amanda in the Service Department is also pleasant. Best service around, you always know your car is in the proper have at Scranton Motors, and Amanda in the Service Department is also pleasant. More
by John12841
