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Scranton GMC of Vernon

Vernon, CT

4.5
2,940 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,940 reviews

February 27, 2020

Always pleasant and helpful.Appreciate the cleanliness and comfortable waiting room. Appreciate the car wash!! I love my Cadillac I’ve had since 2011 one of the best running cars I’ve owned. Thanks More

by Ayottefam4
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie
February 26, 2020

Took me on time, have a nice waiting area, finished before they said they would and washed my truck. Excellent service all-around. Extra words at the end are silly but required. Dropped 1 star because More

by BDANEK
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Trevor Barbersek
February 23, 2020

Has not fixed problem. Been having problem since may 2017. Also forgot to reset oil life after oil change l am not pleased with having to have repeated visits to dealership More

by V8BB427
Recommend Dealer
No
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Alamprese
Mar 09, 2020 -

Scranton GMC of Vernon responded

Good afternoon, We would like to take a further look into the specifics of your situation. Our new service director is handling any outstanding issues like this personally. Would you mind responding to this review (privately if you prefer) with your name and contact information so we can work with you to resolve any lingering issues? Or if you would rather contact us, please call us at 860-872-9145 and ask for Mike Conlon, Service Director. He can also be reached at MikeC@scrantonmotors.com. Thank you, and we look forward to hearing from you.

February 23, 2020

Waited two hours for oil change but other than that nothing but love for the employees. Everyone is helpful & always remember you. Evan, Romaine my favs More

by terik0971
Recommend Dealer
Yes
Employees Worked With
Dan McCann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne, Evan Blanchette
Feb 27, 2020 -

Scranton GMC of Vernon responded

We apologize for the unusually long wait time for your oil change. Wait times are our top priority currently and we are actively making changes to avoid that happening to our customers. But we are so glad to hear that you enjoy coming to see us! And you’re right - we think Romaine and Evan are pretty great too :)

February 23, 2020

Just purchased a 2020 Yukon Denali--the first new car in 25 years. Everyone in the dealership that we had contact with from salesman (woman) to the finance department were courteous, polite, knowledgeable, More

by MOOMBATWO
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne, Liz Kibby
February 22, 2020

Scranton has been reliable to me and I'm always more than happy with my services. Beverly is on top of everything! I love her. More

by Alexclemson
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Barbersek
February 22, 2020

Very welcoming and willing to accommodate any request. Everyone in the dealership was always in a good mood and the smiles were always contagious. Great job. More

by KEEVINARZTJR
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne
February 22, 2020

Prompt service and a quote before doing a job is hard to find these days. Along with a dealership with a diesel tech. Scranton Gmc has these values and people to provide these hard to find requests. I alway More

by CHRIS.GARRITY
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
February 21, 2020

I had a great experience. This is my first car. The agent is very professional and my sales staff are excellent. James is my salesman and keeps track of all my questions. Needless to say I bought t More

by khatran9455
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

They were very helpful and friendly to both my wife and I. We brought a car to them that we got from Carvana and they checked it out for us and pointed out things that would need to be fixed and assured us More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Justin and Keith
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