Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton GMC of Vernon
Vernon, CT
2,940 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,940 reviews
June 27, 2020
Excellent service. I moved an hour away and still return to Scranton. I thought the young lady who helped me was named Samantha but I don’t see that name listed so it must have been Amanda. to Scranton. I thought the young lady who helped me was named Samantha but I don’t see that name listed so it must have been Amanda. More
by NLGUZY
Verified CustomerEmployees Worked With
Amanda Soucie
June 27, 2020
Samantha Savage is a pleasure to work with.Her professional knowledge amazes me.She really knows about cars. I Thank Scranton Motors For such good employees as her. Wayne Horvith Manchester,Ct professional knowledge amazes me.She really knows about cars. I Thank Scranton Motors For such good employees as her. Wayne Horvith Manchester,Ct. 06040 More
by Eaynehorvith
Employees Worked With
Samantha Savage
June 27, 2020
Took 17 days to be reimbursed for a hold check I was told would be returned in 5-7 days. This email sent to my hudband would be returned in 5-7 days. This email sent to my hudband More
by mpaglio
Employees Worked With
June 27, 2020
Service at this dealership is great. Very thorough assessing your vehicle even though it wasn't requested but nice to know. Might be looking at Scranton for a new car. assessing your vehicle even though it wasn't requested but nice to know. Might be looking at Scranton for a new car. More
by EFFOWLER31
Employees Worked With
June 27, 2020
Excellent service and top notch treatment.These folks, Excellent service and top notch treatment. These folks, incl the service dept manager, Keith, are all tops. Pleasant, honest and open communications. Excellent service and top notch treatment. These folks, incl the service dept manager, Keith, are all tops. Pleasant, honest and open communications. We always take our GM vehicles to Scranton for service! You cannot go wrong here!! More
by Fyrjake51
June 27, 2020
Sent my vehicle two time there for the same issue to get fixed. It was never resolved. Was told I wasn't going to get charged for the second time because it wasn't fixed the first time and the day I went t fixed. It was never resolved. Was told I wasn't going to get charged for the second time because it wasn't fixed the first time and the day I went to pick it up they ended up charging me the same cost for labor and the issue was never resolved. I told them what I had thought the problem was. They had the vehicle for about a month, not really sure if they did or didn't check or just cleared the check engine light and wasted my gas. The problem ended being exactly what I told them and was resolved at another dealership within a one week span.I will never go to this dealership for repairs again. Very disappointed and angry. More
by Mattingly.Jessica
June 18, 2020
Bill is upfront and understands the customer as if the seats were reversed. He was very accommodating answering every questions and concerns to the best of his knowledge thru years of experience. He mad seats were reversed. He was very accommodating answering every questions and concerns to the best of his knowledge thru years of experience. He made the process very easy and quickly took care of any problems that arose. For that I applaud him. More
by Karen M
Employees Worked With
Chris Champagne, William Anastasio
June 18, 2020
This was my first time coming to your location. I received help from Samantha who I felt was very knowledgeable very professional and courteous. I would definitely come back again. Thank you for your received help from Samantha who I felt was very knowledgeable very professional and courteous. I would definitely come back again. Thank you for your service More
by DWAYNEWALTON39
Employees Worked With
Samantha
June 15, 2020
Bought new truck they installed trailer break controller told me it was GM part it is not it is aftermarket not happy called and emailed multiple times and I’m being ignored. After spending a lot of money. told me it was GM part it is not it is aftermarket not happy called and emailed multiple times and I’m being ignored. After spending a lot of money. I’m very upset and they do not care. Never will go back More
by JVOISINE6383
Employees Worked With
Evan Blanchette
