Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton GMC of Vernon
Vernon, CT
2,940 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,940 reviews
July 22, 2020
I am most pleased with the service done on my XT5. The work was done and finished by the time promised. The scratches were bugged out very well. work was done and finished by the time promised. The scratches were bugged out very well. More
by Lucisfilii
Verified CustomerEmployees Worked With
July 21, 2020
I reached out to let the dealer know that I was able to schedule an appointment online and when I got there they were closed, I was expecting more of a concern of the error. They stated they were going schedule an appointment online and when I got there they were closed, I was expecting more of a concern of the error. They stated they were going to research how it happened And thanked me for reporting it. I thought they would have made an effort to then schedule me or offer me a discounted service for all the inconvenience, I decided to go elsewhere for the service. More
by JIMRIOPEL
Employees Worked With
July 18, 2020
Good service and staff, no unnecessary work done ! Mechanic was knowledgeable and good with people. Shop was very busy and I was taken care of quickly , thanks to all the staff at Scranton Motors ! Mechanic was knowledgeable and good with people. Shop was very busy and I was taken care of quickly , thanks to all the staff at Scranton Motors ! More
by troywhidtfeldt
July 16, 2020
Amanda took exceptional care for me, went the extra mile multiple times to help with my problem, the mechanics also were a great help in the extra service they gave me. Thanks for everything. multiple times to help with my problem, the mechanics also were a great help in the extra service they gave me. Thanks for everything. More
by robsavalanche
Employees Worked With
Amanda Soucie
July 15, 2020
Great service, easy to work with. I would go back every time I get a car. Evan was great and really helped me find the right car for me. time I get a car. Evan was great and really helped me find the right car for me. More
by EMILY HOPKINS
Employees Worked With
Chris Champagne, Trevor Barbersek, Evan Blanchette
July 14, 2020
To get a rear door lock fix that I thought was dangerous it couldn’t open manually in case of an emergency. I was very satisfied with my work. it couldn’t open manually in case of an emergency. I was very satisfied with my work. More
by Kirbyboyce
July 13, 2020
I was a bit frustrated with the fact that I couldn’t get a definite work completion time from my service advisor causing me to wait at the dealership longer than necessary. Otherwise I was satisfied with th a definite work completion time from my service advisor causing me to wait at the dealership longer than necessary. Otherwise I was satisfied with the work done. Staff was friendly and courteous. More
by Ron24
Employees Worked With
July 10, 2020
Scranton Motors is a longtime dealership in my town . We have used them for a few cars , some Chevy , some Buick . They have a good reputation . My currant car was purchased there and all my maintance is do have used them for a few cars , some Chevy , some Buick . They have a good reputation . My currant car was purchased there and all my maintance is done there . They know their product , have very good customer service and I believe they are very honest about what I need and if it needs done right away or at a later time . Their staff is top notch! More
by rosekvart
Employees Worked With
I believe I was assisted by Amanda ., Amanda Soucie
July 09, 2020
Ordered new parts for my car. The parts manager, Paul Simmons, was fantastic searching for the right parts to fit my car. Found proper spare tire, jack and lug wrench Simmons, was fantastic searching for the right parts to fit my car. Found proper spare tire, jack and lug wrench More
by DEBGARYPF
Employees Worked With
Paul Simmons, parts manager , Trevor Barbersek
