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Scranton GMC of Vernon
Vernon, CT
2,941 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,941 reviews
August 07, 2020
Amanda Soucie was great to deal with. Very nice to deal with. Friendly and always greets you with a smile. Stays on top of things and keeps you informed on what is going on with your car. with. Friendly and always greets you with a smile. Stays on top of things and keeps you informed on what is going on with your car. More
by RITA.KENNEDY
Verified CustomerEmployees Worked With
Amanda Soucie
August 07, 2020
Mike was very pleasant and kept me informed about what was wrong with my vehicle. Once they diagnosed the problem, Mike called me and gave me the amount. Of course I went ahead with the repairs as I alway was wrong with my vehicle. Once they diagnosed the problem, Mike called me and gave me the amount. Of course I went ahead with the repairs as I always have. I know I can trust Scranton Motors with both my vehicles. More
by Sandy
Employees Worked With
August 07, 2020
VERY DISSATISFIED , brought my truck in for an ABS issue , and an open recall for the ABS , they told me they road tested truck and could not recreate the issue , I have a Smart Fence on the truck , it ran , and an open recall for the ABS , they told me they road tested truck and could not recreate the issue , I have a Smart Fence on the truck , it ran for 14 minutes after I left , never was above 25 miles an hour , was shut off and did not start again till I came back for it 2 days later , next morning was driving and all 4 brakes locked up completely at 40 miles an hour , is at Carter now being fixed , called Scranton 5 times left messages for Amanda and the Service manager , finally he called yesterday I explained what was going on , he asked for a couple of minutes to check something , NEVER CALLED BACK , Amanda called and I had to explain to her what was going on , she also asked for a couple minutes , never called , I’ve left 2 messages and nothing , AWFUL CUSTOMER APPRECIATION AND LAVK OF PROFESSIONALISM More
by Phillyknuckles3
Employees Worked With
Amanda Soucie, Keith Alamprese, Trevor Barbersek
August 04, 2020
I had a great experience with Scranton. James was a great sales associate and was very honest. Smooth process and everything was done in one session. Over all great experience. sales associate and was very honest. Smooth process and everything was done in one session. Over all great experience. More
by andrew.stino
Employees Worked With
Other Employees :
Chris Champagne, Meghan Scranton
August 04, 2020
This dealership had excellent service and was very helpful throughout my car buying process. I will recommend to everyone to go here. A special shoutout to James M for all his help. helpful throughout my car buying process. I will recommend to everyone to go here. A special shoutout to James M for all his help. More
by Alex
August 03, 2020
The people are very courteous and respectful. Your service department is awesome the only problem I had was waiting a month for my part to arrive but this is understandable A lot of businesses are on service department is awesome the only problem I had was waiting a month for my part to arrive but this is understandable A lot of businesses are on a skeleton crewScranton motors and their associates are second to none that’s why I keep coming back to buy my vehicles thank you for your time More
by PITTBULL.PLMC
Employees Worked With
Other Employees :
Miss Savage, Amanda Soucie, Phil Wilson, Trevor Barbersek
August 01, 2020
Our service appointment went flawlessly. Our vehicle was ready on time and the price was reasonable for the work that we had done. Thank you!!! ready on time and the price was reasonable for the work that we had done. Thank you!!! More
by DOLLUVER1892
Employees Worked With
Amanda Soucie
July 30, 2020
The Service Tech Samantha is awesome. She makes you feel welcomed and appreciated. My only disappointment is the waiting area. I would expect at a Cadillac dealership the waiting room would have little b welcomed and appreciated. My only disappointment is the waiting area. I would expect at a Cadillac dealership the waiting room would have little bottles of water a some snacks for free. My Acura dealer does. More
by Rob Matfess
Employees Worked With
Samantha
July 28, 2020
Price was reasonable and the service desk was great sammy was greaf and dessert for the Irish Guy was good. Leo Is the model for a good job was greaf and dessert for the Irish Guy was good. Leo Is the model for a good job More
by Stevesredcarpet
July 25, 2020
I have always found all the people from Scranton to be welcoming and friendly. Evan was great and Chris is pretty awesome too. Always feel like family there welcoming and friendly. Evan was great and Chris is pretty awesome too. Always feel like family there More
by KEVROB27
Employees Worked With
Chris Champagne, Evan Blanchette
