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Scranton GMC of Vernon
Vernon, CT
2,941 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,941 reviews
October 27, 2020
The team at Scranton was very helpful. They scheduled me a loaner while my truck was being serviced and handled everything I asked them to. I’ll be back for sure! a loaner while my truck was being serviced and handled everything I asked them to. I’ll be back for sure! More
by timlucas
Verified CustomerEmployees Worked With
October 25, 2020
Very disappointed, I forgot a bank deposit bag in my center console. Money was removed from it. Not sure I will ever return for service or sales. center console. Money was removed from it. Not sure I will ever return for service or sales. More
by Duanedrouin
Employees Worked With
Amanda Soucie
October 20, 2020
I have purchased used cars in the past, and with my current experience I will never use or recommend them again. Their BBB complaints back up my feelings as well. I purchased a 2017 GMC Terrain from current experience I will never use or recommend them again. Their BBB complaints back up my feelings as well. I purchased a 2017 GMC Terrain from Scranton on October 13, 2020. On October 14th, it shut off and stopped suddenly twice, the second time in the middle of the road. I almost got into an accident trying to move into a parking lot. GMC Road Side assistance picked it up that day and brought it into their shop. Over the course of 1 week they were unable to recreate or diagnose the issue. Instead of demanding my money back, I suggested that I swap out a vehicle with the same make/model and price on their lot for equal value and they declined. After much back and forth, they suggested I pay $1600 for an equivalent vehicle. Currently, they still have my vehicle and refuse to give any type of discount, service plan, money back or similar vehicle for the same price. I have a wife and 3 young children. I would never take the risk of putting them in an unsafe vehicle. Their sales manager, Joey Bishop, told me that vehicles stall all the time. I explained to him there are two key differences: 1. it did not stall, it shut off completely and the steering wheel locked up, and 2. I purchased this vehicle the previous day. There are plenty of other dealerships in CT and MA to choose from. Please don't use this one. More
by Ben Camerota
Employees Worked With
October 15, 2020
I had to call to get the status of my car I called conlon Left message and received no reply maybe you don’t want my business Left message and received no reply maybe you don’t want my business More
by DUGGAB1
Employees Worked With
Other Employees :
Amanda Soucie, Paul Simmons, Fred Nassiff
October 15, 2020
Thank you for all your hard work!Amanda in service was a Thank you for all your hard work! Amanda in service was a pleasure to work with. I am very happy with the service plan that was purchased at the time Thank you for all your hard work! Amanda in service was a pleasure to work with. I am very happy with the service plan that was purchased at the time of sale it saved the day More
by CRATTY22
Employees Worked With
Amanda Soucie
October 15, 2020
Very helpful and accommodating. James and the rest of the staff made it an easy experience. I would recommend them to friends and family, and I would do business with them again. staff made it an easy experience. I would recommend them to friends and family, and I would do business with them again. More
by melirodz413
Employees Worked With
October 14, 2020
Great people. .the work was done in a timely manner.david was a great help .would recomend scranton to others. The best experience I have had at scranton was a great help .would recomend scranton to others. The best experience I have had at scranton More
by frank
Employees Worked With
David Rogers
October 07, 2020
Imformative. Friendly.Scocial distancing maintained. Salemen Did not push for me to buy the car.But way too much pressure to buy Simoniz package.keep saying no.Did not want to and another 1000 dollars Salemen Did not push for me to buy the car.But way too much pressure to buy Simoniz package.keep saying no.Did not want to and another 1000 dollars to my sale on a fixed income.I lost track of all the sales tactics and felt I had to be extremely stronge with the person who I signed paperwork with.Otherwise over all very happy. More
by NURSEDIANE.247
Employees Worked With
