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Scranton GMC of Vernon
Vernon, CT
2,941 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,941 reviews
January 16, 2021
Great service Jeff went above and beyond great experience. Jeff made sure that my aftermarket warranty covered everything I had a concern with plus a few problems that the tech found with my vehic experience. Jeff made sure that my aftermarket warranty covered everything I had a concern with plus a few problems that the tech found with my vehicle. More
by bschwartzen
Verified CustomerEmployees Worked With
Jeff
January 16, 2021
Never had a buick before. Were very helpful and knowledgeable. No pressure. Been looking at this car for a while. Was happy with trade in price. knowledgeable. No pressure. Been looking at this car for a while. Was happy with trade in price. More
by LTRINKS
January 16, 2021
First time I brought my truck in for brake Calipers at 35,000 miles it was awful customer service told me nothing they can do second time with Amanda was awesome If it wasn’t for her my truck would’ve nev 35,000 miles it was awful customer service told me nothing they can do second time with Amanda was awesome If it wasn’t for her my truck would’ve never got fixed More
by Todd
Employees Worked With
Amanda Soucie, David Rogers
January 15, 2021
Our salesman , James Carlin was greatHe was patient with Our salesman , James Carlin was great He was patient with us and explained everything we needed to know It was a smooth transaction We pleasantly Our salesman , James Carlin was great He was patient with us and explained everything we needed to know It was a smooth transaction We pleasantly surprised More
by JOALJO1
Employees Worked With
January 15, 2021
This was my first experience with this fabulous group of people. From start to finish everyone was helpful, pleasant, relatable, and knowledgeable! I truly felt they had my best interests in mind and list people. From start to finish everyone was helpful, pleasant, relatable, and knowledgeable! I truly felt they had my best interests in mind and listened to all my questions and concerns. Over all this was the best experience ever! I am looking forward to doing future business with them. More
by NURSEALLISON1025
Employees Worked With
Other Employees :
Meghan Scranton, Paul Simmons, Trevor Barbersek, Fred Nassiff, Sierra Moses
January 15, 2021
Oscar in service was really great to work with, will definitely work with him again in the future. The brake issue we has is taken care of no more brake squeel 😊 definitely work with him again in the future. The brake issue we has is taken care of no more brake squeel 😊 More
by SWAMPYY
Employees Worked With
Oscar
January 15, 2021
I don't live near the dealership nor have we ever heard of them, but I made a phone call to see if they could help my daughter with her car (Buick regal) that went into limp mode as she is trying to get ba of them, but I made a phone call to see if they could help my daughter with her car (Buick regal) that went into limp mode as she is trying to get back from her school to home in New York. Beverly and Oscar were fantastic and helped us with our situation immediately. They diagnosed the issue and was able to fix the problems right away. You CAN'T find great customer service anymore these days but apparently they are still out there, and your dealership is one of them, especially Beverly and Oscar. They were very very helpful, polite and professional. I can't thank them and your facility enough. Best, Dean Jaeger More
by DEAN1476
January 15, 2021
I had called to get my brakes done right before New Years, giving them very little notice. Fortunately, they were able to get the parts needed and replace my breaks in just a day. Not only that, but th Years, giving them very little notice. Fortunately, they were able to get the parts needed and replace my breaks in just a day. Not only that, but they took care to replace my oil and clean my car for when I picked it up. Great service, and would absolutely come here again! More
by Krprovost
Employees Worked With
Jeff
January 14, 2021
Excellent advisor very helpful and met timing stated for service. At time of purchase I bought the extended warranty to 100k miles. I expected not to pay for a sensor issue that was corrected with a AE u service. At time of purchase I bought the extended warranty to 100k miles. I expected not to pay for a sensor issue that was corrected with a AE update however was told unless a part is replaced it does not qualify for the extended warranty. You charged me $140 for 1 hour which is higher than your displayed price. Discussed with advisor with no reailution More
by THOMASFRAGOMENI
Employees Worked With
January 12, 2021
Made an 11am appt to have my oil changed.3 hours later nothing done. When I asked I was told there were 2 vehicles ahead of me?At 2pm? Never again. Shut down my business for the day to get this done!Amand nothing done. When I asked I was told there were 2 vehicles ahead of me?At 2pm? Never again. Shut down my business for the day to get this done!Amanda was not my rep. The gentleman who was is not listed. He was good. More
by JTOPPSMAN
