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Scranton GMC of Vernon

Vernon, CT

4.4
2,975 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,975 reviews

June 04, 2021

Very professional and couteous....work was completed in a timely fashion and all employees were very pleasant. Facility was clean and care was taken to wipe all surfaces. More

by dmacdaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
June 04, 2021

I scheduled a 2009 CTS for service and a 2019 XT5 for service the following day. The idea was to drop one of then swap the next day and pick the second one up when done. Worked great thanks to the servic More

by IRISHPKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Vescovi, David Rogers
Jun 05, 2021 -

Scranton GMC of Vernon responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 04, 2021

Always professional and courteous staff.Service dept is Always professional and courteous staff. Service dept is immaculate and well kept. Mr David Rogers, Service Consultant was extremely knowledgeable of More

by MANZI.NANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Transportation Driver, Amanda Soucie, David Rogers
Jun 05, 2021 -

Scranton GMC of Vernon responded

Nancy, thank you so much for your kind words for David, and for taking the time to leave us this wonderful feedback!

Jun 06, 2021 -

MANZI.NANCY responded

You are very welcome! I have been a customer for over 25 years and have only great experiences with sales,service, and parts dept. All have been honest, fair and professional!

Jun 06, 2021 -

MANZI.NANCY responded

Thank you for your professional staff and service!!

June 04, 2021

It was a Very easy process. I went in knowing what I wanted. Signed some paperwork and drove my car home. I am a Very happy customer More

by Clynn2202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mancuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette
Jun 05, 2021 -

Scranton GMC of Vernon responded

Thank you for sharing your review! It's great to hear that you had such a positive experience, and we look forward to assisting you with any future vehicle needs. Thank you for choosing Scranton Cadillac Buick GMC of Vernon!

June 03, 2021

They fixed the window washers but the tire monitor is still broken after replacing it and the bill for that was $175.00. I’m not pleased! More

by donaldjwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Rogers
Jul 06, 2021 -

Scranton GMC of Vernon responded

Donald, we're sorry that you didn't have a positive visit to our service department. Would it be possible to have someone from our management team reach out to you directly to discuss this (if it has not been addressed)? We'd love the opportunity to address any issues with our team here. Thank you for your time.

June 02, 2021

Great service. Easy to speak to. Very courteous staff. Returns phone calls promptly and keeps you informed of issues. Explains all issues in understandable language.not car talk More

by Skimark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heff, David Rogers
Jun 03, 2021 -

Scranton GMC of Vernon responded

Awwww you're making us blush! Thank you so much for taking a few minutes to post about your positive experience, we really appreciate it! Have a great day, and we hope to continue to impress :)

June 01, 2021

Purchased a Cadillac SRX had a vibration they balance the tires it’s still vibrating I have to bring it back the car is also now making noise when I’m steering it and initially the car Fender was painted and More

by JESMANJAMES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mancuso
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021

They are very thorough explaining what steps they are going to take and follow through and do the work properly. And vehicle is ready when promised More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021

Scranton is and will always be my car service and car shopping place to be because their customers services is number 1 in my book. More

by dojo50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
Jun 03, 2021 -

Scranton GMC of Vernon responded

We may not know who exactly you just from your screen name, but thanks dogo50 for the compliment! We love hearing from a happy customer, it totally makes our day :) We hope you have a great day too!

May 29, 2021

Another wonderful experience as always. The staff is always so great and helpful. They always do what is needed and nothing more like other places do. More

by NELCRUZ28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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