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Scranton GMC of Vernon

Vernon, CT

4.4
2,974 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,974 reviews

June 16, 2021

I worked with Dave Baeza and he made the purchase of my new pickup an enjoyable expereince. He explained the process and made sure I knew all the controls of the new vehicle. He and the other members of t More

by jkenny3320
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Scranton GMC of Vernon responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Dave to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

June 15, 2021

Service writer, Ashley, took my call right at the end of the work day. Even though I said I'd call back in the morning, she told me not to and stayed through listening to my problem and scheduling my serv More

by dartruc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Corey
Jun 16, 2021 -

Scranton GMC of Vernon responded

We appreciate your business and our team looks forward to serving you again soon!

June 12, 2021

The service department was on time and communicated well. I was very pleased that my vehicle was washed. I don't think it was washed last time. I think their prices are a bit hight. Looking online the de More

by Briangleeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Scranton GMC of Vernon responded

Brian, Thank you for choosing Scranton Cadillac Buick GMC of Vernon, your feedback and rating mean a lot to us. We're glad Beverly was able to help, and we hope to see you again!

June 11, 2021

My visit was professional, quick and ckean. The staff was AWESOME! This was my first visit and it was top notch service. This IS my preferred place for all my needs. More

by Maleek Aiken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Scranton GMC of Vernon responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Scranton Cadillac Buick GMC of Vernon. We look forward to having you as one of our valued customers for life, Maleek.

June 11, 2021

Awesome service no pressure easy interaction highly recommend Jeff took care of us and took care of my trade in. Was able to pay my car off and put us in new Escalade More

by Mckennamatthew87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mancuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Zhilyaev
Jun 11, 2021 -

Scranton GMC of Vernon responded

Congratulations on your new Escalade, Matthew! We are so glad that we had the opportunity to work with you, and that Jeff could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 11, 2021

The service center at Scranton is top notch. I called in a panic yesterday about my tire going flat, and Ashley got me right in. they fixed the tire in no time. Everyone is always professional and courteous More

by HAWKMJ77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Corey
Jun 11, 2021 -

Scranton GMC of Vernon responded

Thank you for your business and this five-star review. We're happy to hear that Ashley was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 11, 2021

Good and prompt service very knowledgeable and professional. I brought my 2002 Cadillac Deville which was running rough and when it was ready I came to pick it up and it was driving as smooth as More

by Victor Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Corey
Jun 11, 2021 -

Scranton GMC of Vernon responded

Thank you, Victor, for sharing your thoughts about your experience with Scranton Cadillac Buick GMC of Vernon. We appreciate your business and hope to see you again soon!

June 11, 2021

I had repairs done at Scranton on my Escalade Last I had repairs done at Scranton on my Escalade Last week ( I’m used to the service Dept Overcharging me But my last visit outrages More

by Ticket software
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Conlon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Jun 29, 2021 -

Scranton GMC of Vernon responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 09, 2021

First time buying a car in over 10 years. Great buying experience! The process was fast and easy. Will definitely recommend to friends and family looking for a new vehicle. More

by NMACKIN43
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette
Jun 09, 2021 -

Scranton GMC of Vernon responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Evan, James and our team met your expectations. Thank you again for choosing Scranton Cadillac Buick GMC of Vernon, we look forward to having you as one of our valued customers for many more years to come!

June 09, 2021

Very good company to work with sales people we’re very cooperative and answered all your questions worked a A deal that was acceptable to both parties Hope the same results will be the same in the future More

by AUG462
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Scranton GMC of Vernon responded

Thank you for taking the time to write this review and let us know how James and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Scranton Cadillac Buick GMC of Vernon are glad to have you as a customer.

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