Scranton Dodge Chrysler Jeep RAM

Always the Best Since I moved to PA, I have gone to Scranton Dodge for all of my vehicles (mine and my husband's). The team is always beyond accommodating. Mike and Since I moved to PA, I have gone to Scranton Dodge for all of my vehicles (mine and my husband's). The team is always beyond accommodating. Mike and John are so helpful. Mike always has my best interest and makes sure I'm getting all of the things I'm looking for in a vehicle. The entire sales staff is very kind and you never feel like just another number to them. They care and they show it through the quick turn around and attention to detail. I highly recommend Scranton Dodge. More

Would give Negative stars if I could. HORRIBLE! This place had our Jeep a total of 4 times over the past 6 months and NEVER fixed it. They had the Jeep twice for 10 days. Never gave us a rental and This place had our Jeep a total of 4 times over the past 6 months and NEVER fixed it. They had the Jeep twice for 10 days. Never gave us a rental and we had to get one out of pocket at enterprise. They are horrible. Never fix anything. Check engine light kept coming on. They said it was fixed. Then days later it would come back on and shake. What a joke this place is. I’ll never buy another vehicle there again. Terrible terrible terrible. Nightmare place!!!! More

Great service I purchased my last two vehicles at Scranton Dodge through Mike. He always provides the best customer service and responds immediately to any question I purchased my last two vehicles at Scranton Dodge through Mike. He always provides the best customer service and responds immediately to any questions or concerns. I will definitely continue to purchase my future vehicles through Mike. More

Exceptional Service I brought our Jeep in for servive and Jessica took care of everything as soon as I arrived. Her wonderful attitude was welcoming. Thankyou Scott I brought our Jeep in for servive and Jessica took care of everything as soon as I arrived. Her wonderful attitude was welcoming. Thankyou Scott More

Fantastic Service I am from the Pittsburgh area and worked with Phil. Due to the distance, we spoke over the phone several times. He was incredibly accommodating and he I am from the Pittsburgh area and worked with Phil. Due to the distance, we spoke over the phone several times. He was incredibly accommodating and helpful. He spent time showing me a multitude of features in my Jeep. I highly recommend Phil, and Tom from finance. Fantastic service. More

No response Talked to salesman and I sent him vin number and pics of my trade told him I was on vacation the following week and I would stop over....no response. Talked to salesman and I sent him vin number and pics of my trade told him I was on vacation the following week and I would stop over....no response. So I went to another dealer Monday and bought my new truck got what I wanted for my trade. Which was Kelly blue book value. Do these people really want to sell trucks? More

Easiest Car Buying Experience I had been searching for awhile to find a good deal to get me out of my 2012 Nissan Rogue without creating a much higher payment. The salesperson(Eric I had been searching for awhile to find a good deal to get me out of my 2012 Nissan Rogue without creating a much higher payment. The salesperson(Eric) I dealt with explored a bunch of options for me and listened to my story so he knew what I needed. After research and the help of the General Sales Manager (John) i am excited to say I got the perfect vehicle. A beautiful 2019 Jeep Cherokee limited!!! More

Great service!! Great service, friendly staff and easy transaction!! They immediately transferred a vehicle from another facility that i wanted to look at. I look for Great service, friendly staff and easy transaction!! They immediately transferred a vehicle from another facility that i wanted to look at. I look forward to doing business in the future with them. More

Bad service experience Went there to have a key programmed and I waited 2 hours for them to tell me they couldn’t do it. I have a dodge Dakota and you would think that they Went there to have a key programmed and I waited 2 hours for them to tell me they couldn’t do it. I have a dodge Dakota and you would think that they would know what to do. The lady told me that they couldn’t get the keys to work that it would need a diagnostic check to see if the module was working or not... well wouldn’t you think that they would have done that in the first place... further more they charged me 63.00 service fee which I intend to get back when I speak to the corporate office.. More