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Scranton Dodge Chrysler Jeep RAM

Scranton, PA

3.1
325 Reviews
Scranton Dodge Chrysler Jeep is located on 1146 Wyoming Avenue in Scranton and services the greater North East Region for Chrysler, Dodge, Jeep, and Ram products. Established in 1984 by the Pompey Family the dealership is locally owned and operated by two brothers - David & Matthew Pompey. Day to day operations are run by Ray Novak, the General Manager. Our web site is packed full of photos, videos and fresh content about our award winning cars, trucks, minivans and Jeeps!
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1146 Wyoming Avenue

Scranton, PA

18509

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Showing 325 reviews

December 27, 2011

Kevin and the entire staff are awesome to work with. They will work to get you the best deal! Highly reccomend Scranton Dodge when looking to buy a new/used vehicle. More

by tbryndza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
December 20, 2011

Scranton Dodge is a very good dealership to work with. This was the first brand new car I ever bought and I was extremely happy throughout the whole car buying process. Kevin Moylan, my car salesman, was More

by Melissa88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
December 18, 2011

Scranton Dodge/Chrysler/Jeep has consistently met my expectations. They have always offered very competetative prices and superb customer service. Every employee that I have come in contact with has bee More

by bcd2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray, Steve, Ryan, John, everyone is great, Ray Novak
December 16, 2011

I have purchased 2 vehicles in the last 14 months from Scranton dodge. The service was exceptional . Every question I had about jeep wranglers, Kevin moly an had an answer for. Any frequently asked ques More

by Nablus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin moylan
December 14, 2011

we have bought 6 vehicles from the dealership, one new dodge ram 1500, used ram 1500, 2 used grand cherokees,jeep liberty and a jeep patriot and cannot say enough about the sales end of the dealership, Ra More

by pichjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kevin moylan/mike may, Ray Novak
Dec 14, 2011 -

Scranton Dodge Chrysler Jeep RAM responded

Hi, my name is Matt Pompey, co-owner of Scranton Dodge Chrysler Jeep. I wanted to thank you for your feedback. I am glad we are providing quality repairs but I am also determined to provide the BEST service experience possible. To that end we significantly revamped our Service Manager's job in November. I won't bother to lay blame elsewhere - we realized that we were overworking him and he was falling way short of the high level of customer satisfaction we strive for. The Service Manager has recently participated in comprehensive and professional training (12/5 through 12/9 covering customer handling skills and business etique. We have already received wonderful feedback on the difference in attitude, level of service and tone. Please do not hesitate to contact me directly if you should have any future issues while servicing at our shop. I assure you the entire service team will perform to your expectation. I do apologize for our poor service - you deserve much better. Again, thank you for your business and feedback. Respectfully, Matt Pompey President/Scranton Dodge Chrysler Jeep

December 13, 2011

I gave this rating to this dealership because I had a wonderful experience buying my new vehicle. I worked with Kevin Moylan and his personality made the experience even better. More

by horns1124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
December 12, 2011

Scranton Dodge was great to work with. The sales team was friendly and helpful. Kevin Moylan was extremely knowledgeable about the Dodge Durango, which is the vehicle I purchased. Kevin took the time to se More

by mw_masters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
December 12, 2011

I am a loyal Jeep buyer from Scranton Dodge. I have purchased 4 Jeeps (2003 Liberty, 2 Laredos -07, 08, and my current Patriot). I will continue to purchase Jeeps from here for many reasons! First, t More

by mnaunczek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike McConkly
December 12, 2011

I can't say enough about this dealership. I was there a while back for service. There was a lot to be done so I knew I would be there for a while. Kevin Moylan from sales checked in with me multiple times More

by ajohnson18411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan Ray Novak, Ray Novak
December 10, 2011

Scranton Dodge is the best dealership around. Great Service. Great attention to detail and always friendly and more than willing to help. I have bought a dozen cars here and I look forward to the next More

by mauriemma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan