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Scranton Dodge Chrysler Jeep RAM

Scranton, PA

3.1
325 Reviews
Scranton Dodge Chrysler Jeep is located on 1146 Wyoming Avenue in Scranton and services the greater North East Region for Chrysler, Dodge, Jeep, and Ram products. Established in 1984 by the Pompey Family the dealership is locally owned and operated by two brothers - David & Matthew Pompey. Day to day operations are run by Ray Novak, the General Manager. Our web site is packed full of photos, videos and fresh content about our award winning cars, trucks, minivans and Jeeps!
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1146 Wyoming Avenue

Scranton, PA

18509

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Showing 325 reviews

December 09, 2014

Amazing customer service! Before stopping at Scranton Dodge, I had been searching around everywhere for a truck in good shape within my price range for months. Brian put my min More

by MPrice419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 09, 2014

Mini Cooper I saw this car on the lot, was interested in taking a look, and by chance ended up working with Rich Fissler. I have never had good luck with car deal More

by Rich Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Fissler
December 04, 2014

Extremely Happy! :-) I had a very unique situation to be dealt with. From the moment we stepped into the dealership, Kevin welcomed us and reassured us that he would do wh More

by sultanah zielinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 01, 2014

Excellent salesman ship Above and beyond doesn't come close to the service that rich provided. This is the second vehicle I've purchased from him, by far the best sales man I More

by HDJ01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Fissler
October 21, 2014

When all the weight lifts off your shoulders>>> Ive been struggling to find a good car from an honest dealership for almost a year now. Literally i kid you not in just a mater of a day I found Scran More

by danielwilliams1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 09, 2014

Bad experience They went on and on about how they want to keep their customers happy, well I was not a happy customer at all. I emailed them twice only to have each More

by Aquarius5125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike MacDonald
Oct 13, 2014 -

Scranton Dodge Chrysler Jeep RAM responded

Hi, This is Matthew Pompey, the owner of Scranton Dodge Chrysler Jeep RAM. I am very sorry you are not satisfied with our dealership and would like you to contact me personally at 570-344-1261 so I can help in any way possible to ensure your satisfaction. We changed email services 2 weeks ago and are having email delivery issues - I believe your emails were not directed properly and sincerely apologize for that. I personally respond to every customer request and again apologize for your request not being attended to in a timely manner. Please reach out to me so we can discuss your experience. I assure you I will do everything possible to make things right. Respectfully, Matt Pompey

Oct 20, 2014 -

Scranton Dodge Chrysler Jeep RAM responded

Hi Beverly, I am sorry you are not satisfied with the purchase of the 2005 Grand Cherokee from Mike MacDonald. We are very picky with the older cars we sell and hope the Jeep gives you good service in the future. We did not represent that this Jeep had 2 sets of key fobs so I'm sorry that you feel it is owed. Used cars are sold the way they are traded - except for state inspections and fresh fluids. Scratches, dents and other cosmetic issues are in plain sight for you to see and ask to have repaired prior to sale. We do not negotiate cosmetic issues after agreeing to a price and terms. Scranton Dodge Chrysler Jeep RAM will happily take a look at any and all mechanical issues but I'm afraid we will not authorize another dealership to perform work. If you have had work performed by another Jeep dealer please send me copies of your paid invoices and I will review them with my sales manager. We will take a close look and determine if we can assist you monetarily. Thank you. Matthew Pompey President Scranton Dodge Chrysler Jeep RAM

October 02, 2014

Kevin was great Kevin helped greatly. We came in knowing what we wanted and Big K made it happen. Thanks for helping me find an affordable truck. Bazinga More

by lauren maxwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 13, 2014 -

Scranton Dodge Chrysler Jeep RAM responded

Thank you for your feedback. Kevin is a wonderful salesperson & works very hard to satisfy his customers. I am very glad he made your experience so enjoyable. Many thanks and happy & safe motoring! Matthew Pompey President Scranton Dodge Chrysler Jeep RAM

September 05, 2014

Outstanding!! I have been getting my vehicles for my work and personal life for years at Scranton Dodge. There is not anything bad I can say about the dealership a More

by hank57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 02, 2014

Great Experience! I am someone who doesn't know much about cars. I went to this dealership with an idea of what I was looking for and I shared those ideas with salesma More

by Kelly L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 02, 2014

Big buy before the big day! My fiancé and I wanted something fun & sharp, Keven was a honest and personable person to work with! Any question I felt was answered efficiently ! More

by Nicoleg77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin moylan
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