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Scranton Dodge Chrysler Jeep RAM
Scranton, PA
331 Reviews
Scranton Dodge Chrysler Jeep is located on 1146 Wyoming Avenue in Scranton and services the greater North East Region for Chrysler, Dodge, Jeep, and Ram products. Established in 1984 by the Pompey Family the dealership is locally owned and operated by two brothers - David & Matthew Pompey. Day to day operations are run by Ray Novak, the General Manager. Our web site is packed full of photos, videos and fresh content about our award winning cars, trucks, minivans and Jeeps!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 331 reviews
April 02, 2017
Great Salesman, Great Deal, Great Dealership! My husband and I drove to Scranton Dodge from our home area of Sunbury, PA. The ride takes over an hour. We had seen a vehicle on their website that My husband and I drove to Scranton Dodge from our home area of Sunbury, PA. The ride takes over an hour. We had seen a vehicle on their website that we were interested in, and we wanted to check it out. Absolutely the best car shopping/buying experience ever! We had called ahead and had spoken to Frank Gouldsbury. When we arrived at the dealership, he had all of the vehicles that we had discussed on the phone lined up for us to look at. He was friendly, welcoming, and informative without being pushy. I found the vehicle that I wanted, and Frank went out of his way to get us the best possible deal that he could get for us. Before I knew it, we got a great deal, which included a fair price for our trade-in. We are going back up to Scranton Dodge this Tuesday to pick up our 2017 Jeep Grand Cherokee Overland! Obviously, we had shopped around for cars in our own area. Their inventory couldn't match Scranton Dodge, and their salespeople don't come close to Frank Gouldsbury. We're sold! More
by souplady1
Employees Worked With
Frank Gouldsbury
March 30, 2017
Best salesman ever Jim Omalley is the best salesmen ever. He will go out of his way to get you to the best deal he can possibly do. I would recommend him to anyone. He g Jim Omalley is the best salesmen ever. He will go out of his way to get you to the best deal he can possibly do. I would recommend him to anyone. He gives Scranton dodge a good name and I will always deal with them and no one else. Keep up the great work Jim. More
by Jim70 cuda
March 23, 2017
Over-priced Well, I went and traded my vehicles in on a new one. The trade prices varied. The one I got a good price. But low-balled on the other. Both of these v Well, I went and traded my vehicles in on a new one. The trade prices varied. The one I got a good price. But low-balled on the other. Both of these vehicles were far from stock. And both were modified greatly and very clean. Then on to new vehicle. The vehicle seemed like a good deal.I came to buy that day. I did buy that day. A few weeks later(about 2), I did some research more. I found the vehicle, with more options, almost $3000 less at Motorworld in Wilkes-barre,Pa. That kind of hit a nerve to see that. But yes, I know, I should've researched more before buying. I'm just feeling a little disappointed at the moment after seeing what more I could've had in this brand new vehicle. Don't get me wrong, I like my brand new vehicle. But it could've been a better equipped vehicle at a lower price. More
by beyedup
March 09, 2017
insulting It was a waste of time going there. I will be purchasing a vehichle elsewhere.the offer made was more than i told the salesman where i needed my payme It was a waste of time going there. I will be purchasing a vehichle elsewhere.the offer made was more than i told the salesman where i needed my payments and the price they were giving me for my trade in was no were nearvthe tradevin value More
by jay123
Employees Worked With
Gene Scalese
January 28, 2017
Friendliest, Most courteous staff EVER! My husband and I were at Motorworld to purchase a new Jeep in July 2015. THE WORST EXPERIENCE EVER...we were treated horribly. That same day, we went My husband and I were at Motorworld to purchase a new Jeep in July 2015. THE WORST EXPERIENCE EVER...we were treated horribly. That same day, we went to Scranton Dodge everyone there was so friendly. We had our 3 year old son with us and they went out of their way to get him coloring pages and balloons. Frank in sales helped us and not long after we drove a brand new beautiful Jeep Wrangler off their lot. Since then, we've taken our Jeep there for service and we've never had a problem. I was there today for an oil change and everyone was courteous, friendly and I didn't wait long. Gene took the time to talk to my son and gave him coloring books,stickers etc. They know how to treat their customers! THANK YOU, Ray, Frank, Gene, Amy and the rest of the staff at Scranton Chrysler Dodge Jeep. Keep up the great work. More
by MyOrangeJeep
Employees Worked With
Frank , Ray Novak, Frank Gouldsbury, Gene Scalese
January 21, 2017
I'm torn....sales/yes..service/maybe We have boughten numerous cars from Scranton Dodge.....Sales side, Eugene Scalese, and Ray........WONDERFUL!!!! Recommend 100% ..... They make sure yo We have boughten numerous cars from Scranton Dodge.....Sales side, Eugene Scalese, and Ray........WONDERFUL!!!! Recommend 100% ..... They make sure you are treated as a human should be treated...which brings me to service.....COLD, STALE, IGNORANT, RUDE!!!! They don't call you back, and when they eventually do, you WISH they hadn't, your treated like a peon!!! Had a problem with my car, took them 2 weeks for them to figure it out, they sent it home twice saying they fixed it.... ..NOT!!!!! I spoke with Eugene and Ray who took the time to make sure we were satisfied, and the car was fixed.....FINALLY!!!! If it werent for Eugene and Ray, we would NEVER be visiting Scranton Dodge, again!!!!! More
by Sheluvwhales
Employees Worked With
Ray Novak, Gene Scalese
November 23, 2016
Terrible service I want to start by saying we just bought our Dodge Journey and the salesman was great. However the car went back in a week later to have some things I want to start by saying we just bought our Dodge Journey and the salesman was great. However the car went back in a week later to have some things fixed and when we got the car back not all of the promised items were fixed for instance they promised to fix the bumper. I have it in writing. They had the car for a week and it did not get fixed. While they had my car they were also doing the inside stain guard for the warranty we purchased and my car came back to me with my personal belongings all gone. Including my work badge which I will have to pay to replace. We have called several times about this and are getting told that nobody knows what happened and they will call us back. No one is calling us back. I'm so disgusted with the way they handle things. I would not recommend this dealership. More
by Krismb
Employees Worked With
August 25, 2016
a quick synapses your dealership has always been good to me. With that said my only displeasure has to deal with the closing of the express lane. that was very conveni your dealership has always been good to me. With that said my only displeasure has to deal with the closing of the express lane. that was very convenient. Now you have to wait and or leave your car for hours at times for an oil change and tire rotation. This is an inconvenience. More
by lulu1105
Employees Worked With
Other Employees :
Mike May.really wish he was back. Mike turned me on to your dealership. xxxx I have purchased approximately 5 or more vehicles because of Mike. , Ray Novak
July 24, 2016
love the service I traded my 2005 Pontiac Grand am and when I got there my credit just wasn't right. But sales rep Frank and his boss did what they had to do and got I traded my 2005 Pontiac Grand am and when I got there my credit just wasn't right. But sales rep Frank and his boss did what they had to do and got me in my 2008 Dodge Durango. Thanks guys you were great More
by Victoria A Meaney
Employees Worked With
Frank Gouldsbury
July 13, 2016
good service good people any problems we had were addressed timely and we are satisfied over all we had minimal problems and the ones we did have were taken care of promptly any problems we had were addressed timely and we are satisfied over all we had minimal problems and the ones we did have were taken care of promptly More
by constablemunley
Employees Worked With
