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Scranton Dodge Chrysler Jeep RAM
Scranton, PA
331 Reviews
Scranton Dodge Chrysler Jeep is located on 1146 Wyoming Avenue in Scranton and services the greater North East Region for Chrysler, Dodge, Jeep, and Ram products. Established in 1984 by the Pompey Family the dealership is locally owned and operated by two brothers - David & Matthew Pompey. Day to day operations are run by Ray Novak, the General Manager. Our web site is packed full of photos, videos and fresh content about our award winning cars, trucks, minivans and Jeeps!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 331 reviews
February 23, 2018
Great buying experience I found a 2011 Ford Ranger online through Cars.com that was priced right. I drove 2 hours from ithaca, NY and met Jim O’Malley. After a brief test dri I found a 2011 Ford Ranger online through Cars.com that was priced right. I drove 2 hours from ithaca, NY and met Jim O’Malley. After a brief test drive I made a offer on the truck. To my surprise Jim countered my offer with a lower price and a better offer on my trade. Needless to say I have a new to me truck. The buying experience was great compared to dealerships near me. I’ll recommend this dealership to anyone. Thanks Jim. More
by Steve235
February 08, 2018
Fissler makes the difference! One good thing or person I should say at this dealership is my salesman Rich Fissler. He went above and beyond to help me out during and after the sal One good thing or person I should say at this dealership is my salesman Rich Fissler. He went above and beyond to help me out during and after the sale He continues follow up calls to make sure I'm still happy and satisfied with my purchase. Also the finance staff did a good job at getting me a good loan agreement. Now the service department there is not really respectful of your vehicle. Twice I've been there and twice the vehicle is left a mess. They crap the interior up and don't wipe anything down. Oil changes, they drip oil all throughout your engine compartment. I'm no fan of their service department. I continue to go there for the Diamond Elite customer rewards program. So in summary the sales staff and finance department are well operated. Both departments will do everything possible to get you the best price possible with whatever your credit situation might be. More
by beyedup
Employees Worked With
Richard Fissler
October 27, 2017
Great customer service I took my grand Cherokee to Scranton Dodge for service, they treated me exceptionally good, the service person was very knowledgeable and kept me info I took my grand Cherokee to Scranton Dodge for service, they treated me exceptionally good, the service person was very knowledgeable and kept me informed of everything that was done, the technician was very experienced and knowledgeable. I would highly recommend this dealership for sales and service. More
by bgbob
Employees Worked With
Andrea Artmont John Mernock
October 09, 2017
Do not go here Probably one of the worst dealerships I've ever been to. The manager, Ray, is a complete moron. They will try to sell you anything but what you're ask Probably one of the worst dealerships I've ever been to. The manager, Ray, is a complete moron. They will try to sell you anything but what you're asking for . More
by Carguy2900876
Employees Worked With
Ray Novak
September 27, 2017
Easy sale Thanks Rich for making this a pleasant and easy experience. I got the car I wanted for the price I wanted! Your professionalism and ease going perso Thanks Rich for making this a pleasant and easy experience. I got the car I wanted for the price I wanted! Your professionalism and ease going personality made buying my new Jeep a pleasure, More
by shamrock
Employees Worked With
Rich Yencho
July 21, 2017
Best car buying experience in 35 years Gene was professional throughout the entire process, with absolutely no pressure or sales tactics. He made sure we received all of the advertised reb Gene was professional throughout the entire process, with absolutely no pressure or sales tactics. He made sure we received all of the advertised rebates, even telling us of other rebates available (not through the manufacturer) and offered us the exact amount we expected for our trade. We were impressed with Gene from the initial phone call through driving away in our new Jeep! More
by Cherokee3
Employees Worked With
Gene Scalese
June 13, 2017
Professional Outstanding Service I contacted Bill in the morning and we had a deal later that afternoon. Outstanding customer service - great deal on my new vehicle. Thanks Bill I contacted Bill in the morning and we had a deal later that afternoon. Outstanding customer service - great deal on my new vehicle. Thanks Bill More
by Janine
Employees Worked With
May 16, 2017
Very Lazy Sales Staff Went there to buy a car - the first salesperson was too busy flirting with the receptionist. The second salesperson had no idea what cars were in inv Went there to buy a car - the first salesperson was too busy flirting with the receptionist. The second salesperson had no idea what cars were in inventory, had us walking all over to find the car we wanted and then told us "we must have sold them all yesterday - we're all out!" He told us to go home, build the car on line then come back and we'll order it for you! So - let's get this straight - We do all the work - Scranton Dodge does nothing!! WOW - Is that selling????? More
by Lucky on Cloud9
Employees Worked With
No names
May 11, 2017
just starting i'll change the rating after i buy a car THIS IS BULL CRAP ALL I WANT TO DO IS BUY A CAR AND RIGHT NOW I'M THINKING OF GOING TO A DIFFERENT DEALER i'll change the rating after i buy a car THIS IS BULL CRAP ALL I WANT TO DO IS BUY A CAR AND RIGHT NOW I'M THINKING OF GOING TO A DIFFERENT DEALER More
by JOHN LEONARD
Employees Worked With
MARK BIONDI MIKE MAY
April 04, 2017
Fast e mail response Any thing will work as long as it has a towing package as i have a small pop up camper that I use to go camping Any thing will work as long as it has a towing package as i have a small pop up camper that I use to go camping More
by Cannavino@8959
Employees Worked With
Frank Gouldsbury
