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Scranton Dodge Chrysler Jeep RAM

Scranton, PA

3.1
325 Reviews
Scranton Dodge Chrysler Jeep is located on 1146 Wyoming Avenue in Scranton and services the greater North East Region for Chrysler, Dodge, Jeep, and Ram products. Established in 1984 by the Pompey Family the dealership is locally owned and operated by two brothers - David & Matthew Pompey. Day to day operations are run by Ray Novak, the General Manager. Our web site is packed full of photos, videos and fresh content about our award winning cars, trucks, minivans and Jeeps!
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1146 Wyoming Avenue

Scranton, PA

18509

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Showing 325 reviews

June 13, 2017

Professional Outstanding Service I contacted Bill in the morning and we had a deal later that afternoon. Outstanding customer service - great deal on my new vehicle. Thanks Bill More

by Janine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 16, 2017

Very Lazy Sales Staff Went there to buy a car - the first salesperson was too busy flirting with the receptionist. The second salesperson had no idea what cars were in inv More

by Lucky on Cloud9
Customer Service
Recommend Dealer
No
Employees Worked With
No names
May 11, 2017

just starting i'll change the rating after i buy a car THIS IS BULL CRAP ALL I WANT TO DO IS BUY A CAR AND RIGHT NOW I'M THINKING OF GOING TO A DIFFERENT DEALER More

by JOHN LEONARD
Recommend Dealer
Yes
Employees Worked With
MARK BIONDI MIKE MAY
April 04, 2017

Fast e mail response Any thing will work as long as it has a towing package as i have a small pop up camper that I use to go camping More

by Cannavino@8959
Recommend Dealer
Yes
Employees Worked With
Frank Gouldsbury
April 02, 2017

Great Salesman, Great Deal, Great Dealership! My husband and I drove to Scranton Dodge from our home area of Sunbury, PA. The ride takes over an hour. We had seen a vehicle on their website that More

by souplady1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gouldsbury
March 30, 2017

Best salesman ever Jim Omalley is the best salesmen ever. He will go out of his way to get you to the best deal he can possibly do. I would recommend him to anyone. He g More

by Jim70 cuda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim O"Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek
March 23, 2017

Over-priced Well, I went and traded my vehicles in on a new one. The trade prices varied. The one I got a good price. But low-balled on the other. Both of these v More

by beyedup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike McConkey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Novak, Richard Fissler
March 09, 2017

insulting It was a waste of time going there. I will be purchasing a vehichle elsewhere.the offer made was more than i told the salesman where i needed my payme More

by jay123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene Scalese
January 28, 2017

Friendliest, Most courteous staff EVER! My husband and I were at Motorworld to purchase a new Jeep in July 2015. THE WORST EXPERIENCE EVER...we were treated horribly. That same day, we went More

by MyOrangeJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank , Ray Novak, Frank Gouldsbury, Gene Scalese
Mar 27, 2017 -

Scranton Dodge Chrysler Jeep RAM responded

Thanks for the great comments! We love to hear when we met and exceeded a customer's expectations. We strive to do just that but its wonderful to hear back from people. Please enjoy your new ride and as we always say - "safe motoring"! Thanks again for taking the time to share your thoughts and experience. Matt Pompey President Scranton Dodge Chrysler Jeep RAM

January 21, 2017

I'm torn....sales/yes..service/maybe We have boughten numerous cars from Scranton Dodge.....Sales side, Eugene Scalese, and Ray........WONDERFUL!!!! Recommend 100% ..... They make sure yo More

by Sheluvwhales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Novak, Gene Scalese
Mar 27, 2017 -

Scranton Dodge Chrysler Jeep RAM responded

Hi, I am so very sorry for your poor service experience. A short time ago we replaced our service manager to resolve these types of concerns. Our goal is 100% customer satisfaction and we need an army of people dedicated people to delivering outstanding sales AND service. Please rest assured we heard your complaint loud and clear and took firm action to remedy the problems you encountered. I'm glad Ray & Eugene were able to keep you from suffering too much frustration. Thank you again for letting us know your concerns and I am confident we will earn your trust and confidence going forward. Our new service director is highly motivated and versed in exemplary customer service. Please feel free to reach out to me directly should you ever experience shortcomings in our service efforts. Respectfully , Matthew T Pompey President Scranton Dodge Chrysler Jeep RAM

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