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Scranton Dodge Chrysler Jeep RAM
Scranton, PA
325 Reviews
Scranton Dodge Chrysler Jeep is located on 1146 Wyoming Avenue in Scranton and services the greater North East Region for Chrysler, Dodge, Jeep, and Ram products. Established in 1984 by the Pompey Family the dealership is locally owned and operated by two brothers - David & Matthew Pompey. Day to day operations are run by Ray Novak, the General Manager. Our web site is packed full of photos, videos and fresh content about our award winning cars, trucks, minivans and Jeeps!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 325 reviews
April 03, 2018
Awesome Eric went above and beyond to make our experience excellent. The whole process was easy. Will be seeing him again soon for my wife’s vehicle. Eric went above and beyond to make our experience excellent. The whole process was easy. Will be seeing him again soon for my wife’s vehicle. More
by Melon9888
Employees Worked With
Eric Fumanti
March 23, 2018
Positive Buying Experience I wanted a new Jeep Renegade. I found a great deal and a wonderful buying experience. Rich and Eric combined to answer my questions and convinced me I wanted a new Jeep Renegade. I found a great deal and a wonderful buying experience. Rich and Eric combined to answer my questions and convinced me buying from Scranton Dodge was the best decision. Rich was especially helpful in explaining the functions of the Renegade when I picked it up. More
by Kmh 281
Employees Worked With
Richard Fissler, Eric Fumanti
March 22, 2018
Excellent Dealer Every transaction I have done with Scranton dodge has been a smooth and easy one. Scott and Eric made the purchase of my SRT Durango very simple. I wo Every transaction I have done with Scranton dodge has been a smooth and easy one. Scott and Eric made the purchase of my SRT Durango very simple. I would highly recommend doing business with them. Thanks for all your help! More
by Greggle10
March 15, 2018
Positive Experience-Scranton Dodge I was looking to trade my 2011 Jeep jk for a 2018. I have the pleasure of dealing with Josh Symuleski. I came to the dealership pre-approved, Scranton I was looking to trade my 2011 Jeep jk for a 2018. I have the pleasure of dealing with Josh Symuleski. I came to the dealership pre-approved, Scranton dodge got me a better rate than my bank. I got more then I expected for my trade as well. No pressure on the sales or purchasing of additional services. My overall my experience was a positive one. More
by Pgregoire
February 23, 2018
Great buying experience I found a 2011 Ford Ranger online through Cars.com that was priced right. I drove 2 hours from ithaca, NY and met Jim O’Malley. After a brief test dri I found a 2011 Ford Ranger online through Cars.com that was priced right. I drove 2 hours from ithaca, NY and met Jim O’Malley. After a brief test drive I made a offer on the truck. To my surprise Jim countered my offer with a lower price and a better offer on my trade. Needless to say I have a new to me truck. The buying experience was great compared to dealerships near me. I’ll recommend this dealership to anyone. Thanks Jim. More
by Steve235
February 08, 2018
Fissler makes the difference! One good thing or person I should say at this dealership is my salesman Rich Fissler. He went above and beyond to help me out during and after the sal One good thing or person I should say at this dealership is my salesman Rich Fissler. He went above and beyond to help me out during and after the sale He continues follow up calls to make sure I'm still happy and satisfied with my purchase. Also the finance staff did a good job at getting me a good loan agreement. Now the service department there is not really respectful of your vehicle. Twice I've been there and twice the vehicle is left a mess. They crap the interior up and don't wipe anything down. Oil changes, they drip oil all throughout your engine compartment. I'm no fan of their service department. I continue to go there for the Diamond Elite customer rewards program. So in summary the sales staff and finance department are well operated. Both departments will do everything possible to get you the best price possible with whatever your credit situation might be. More
by beyedup
Employees Worked With
Richard Fissler
October 27, 2017
Great customer service I took my grand Cherokee to Scranton Dodge for service, they treated me exceptionally good, the service person was very knowledgeable and kept me info I took my grand Cherokee to Scranton Dodge for service, they treated me exceptionally good, the service person was very knowledgeable and kept me informed of everything that was done, the technician was very experienced and knowledgeable. I would highly recommend this dealership for sales and service. More
by bgbob
Employees Worked With
Andrea Artmont John Mernock
October 09, 2017
Do not go here Probably one of the worst dealerships I've ever been to. The manager, Ray, is a complete moron. They will try to sell you anything but what you're ask Probably one of the worst dealerships I've ever been to. The manager, Ray, is a complete moron. They will try to sell you anything but what you're asking for . More
by Carguy2900876
Employees Worked With
Ray Novak
September 27, 2017
Easy sale Thanks Rich for making this a pleasant and easy experience. I got the car I wanted for the price I wanted! Your professionalism and ease going perso Thanks Rich for making this a pleasant and easy experience. I got the car I wanted for the price I wanted! Your professionalism and ease going personality made buying my new Jeep a pleasure, More
by shamrock
Employees Worked With
Rich Yencho
July 21, 2017
Best car buying experience in 35 years Gene was professional throughout the entire process, with absolutely no pressure or sales tactics. He made sure we received all of the advertised reb Gene was professional throughout the entire process, with absolutely no pressure or sales tactics. He made sure we received all of the advertised rebates, even telling us of other rebates available (not through the manufacturer) and offered us the exact amount we expected for our trade. We were impressed with Gene from the initial phone call through driving away in our new Jeep! More
by Cherokee3
Employees Worked With
Gene Scalese
