Scranton Dodge Chrysler Jeep RAM

Great job After going to another dealership and being told I couldn't get the options I needed because they did not come on the tradesman model, when I walked o After going to another dealership and being told I couldn't get the options I needed because they did not come on the tradesman model, when I walked out I was told I wasn't a serious truck buyer. I brought my wife with me to see Rich. Told him exactly what I wanted, what I didn't want, he searched inventory for it. Upon not locating a match, we went ahead and placed an order for my new truck that day. I had my truck within the timeframe he gave, and has turned out far better than I could have hoped for. Thanks to the whole team at Scranton Dodge, but especially Rich. More

Horrible experience I recently purchased a 2018 Jeep wrangler with a soft top. By the third day of owning the Jeep, the top was leaking and water was getting inside of th I recently purchased a 2018 Jeep wrangler with a soft top. By the third day of owning the Jeep, the top was leaking and water was getting inside of the vehicle. I immediately called the dealership. With 6 days of phone calls and voicemails being left, nobody would return my calls. I finally spoke to somebody regarding the issue only because I demanded to speak to somebody. Nothing is being done to address this issue still 9 days later. A message was left for the owner Dave Pompey, and he never responded either. As an owner of a dealership not to address this, just goes to show he doesn't care about his customers. This was terrible service and never once did they ever try to make me, as a customer, happy. I am beside myself over this. I will never deal with this dealership again or recommend it to anyone. More

Simple and easy I swore I wasn't going to buy the first car that I test drove but guess what… I did! Love my jeep and they worked with me to get a price I could affo I swore I wasn't going to buy the first car that I test drove but guess what… I did! Love my jeep and they worked with me to get a price I could afford More

Phil has been great to work with. Very professional and help Very helpful and professional. No pressure but pointed out all of the features of the car. Great personality and really understood the car. Very good Very helpful and professional. No pressure but pointed out all of the features of the car. Great personality and really understood the car. Very good about financing. More

Needs a new manager Waste of 4 days at the dealership Went in to trade a jeep im for new one First sat in show room for 2 hours before getting helped only to have 10 mi Waste of 4 days at the dealership Went in to trade a jeep im for new one First sat in show room for 2 hours before getting helped only to have 10 minutes before closing to deal with attitude for sales man Then came back next day to talk to someone else to be told give me all your information told them everything we are looking for came back with great numbers and fair price, To only come back 2 days later when we are supposed to get vehicle to tell us that we are sorry we quoted you wrong and have to pay more. When talked to manager he was rude, nasty and very loud on showroom floor you had customers staff walking around hearing you yell at a customer boy thats perfessional, I WILL NEVER BUY A VEHICLE FROM THEM AGAIN.... More

Customer Focus & Professional Attitude We have purchased a few vehicles from Bill at Scranton Dodge over the past years and all I can say is Thank you for your honesty and help both during We have purchased a few vehicles from Bill at Scranton Dodge over the past years and all I can say is Thank you for your honesty and help both during and after our purchases. Bill never questioned our needs and did everything possible, (along with contacting other dealerships for availability) to get us into the vehicles we wanted. More

Great work They made the deal happen for me as quick as they could. Worked to get her vehicle in my budget and I was in and out with my new Jeep! Thanks Guys! They made the deal happen for me as quick as they could. Worked to get her vehicle in my budget and I was in and out with my new Jeep! Thanks Guys! More