Scranton Dodge Chrysler Jeep RAM

Simple and Easy This was the only dealership that had what I was looking for and had the product knowledge to speak knowledgeably about what I was looking for and the This was the only dealership that had what I was looking for and had the product knowledge to speak knowledgeably about what I was looking for and the financing options avalible. They also did an appraisal by text so I didnt have to drive my 2 trades over just to be looked at. More

No one was enthusiastic or wanting to make a sale. No one was willing or wanting to help us. There was no attempt to make conversation and a somewhat uncomfortable and hostile environment. I’ve never e No one was willing or wanting to help us. There was no attempt to make conversation and a somewhat uncomfortable and hostile environment. I’ve never experienced this at a car dealership. More

Pretty obvious this guy did not want to sell me a car I really am in shock over what happened to us at this dealer today. We had been in contact with them for days about being interested in a new Durango. I really am in shock over what happened to us at this dealer today. We had been in contact with them for days about being interested in a new Durango. They had done no prep work like appraisals or anything as they said they would. We had been told they would and that they would call. Of course we never got a call as promised. We showed up and waited. Then as we started the process Josh was not the most pleasant person. My husband went to use the restroom and Josh said, “You guys are killing me here. We’re runnjng out of time!” I have bought many cars and have stayed late at dealers while they finished the paperwork and have never been treated like I was bothering someone by being there. Then after sitting and waiting and starting the process, Josh leaves and comes back and says there is no one to do a tag for us so we can’t buy a car today. I thought he was kidding. Never has something this ridiculous happened when we were buying a car. I truly feel this was a lie and they just wanted to get out of there and not have to stay to do paperwork with us. Josh did not seem sorry about this at all. They knew we were from Tennessee and had to drive home today. I feel we should have been told from the get go if they couldn’t give us a tag. Since we had already started the process either they really suck at communicating or it was a lie. We never even got to see the car. Weren’t even offered a test drive. Unreal! I have never been treated so badly at a dealership. More

Crazy Easy I stopped in on a whim one Saturday with no intention of buying at the moment. I found a truck that interested me and Bill Adams gave me a deal that I stopped in on a whim one Saturday with no intention of buying at the moment. I found a truck that interested me and Bill Adams gave me a deal that I could not refuse. I appreciated his honesty and willingness to work with me. More

My son in law used to take his Dodge truck to you service ar He was happy with your service. We did not take the Stratus to you. We had difficulty with parts for his Dodge truck as it evidently was constructe He was happy with your service. We did not take the Stratus to you. We had difficulty with parts for his Dodge truck as it evidently was constructed with parts from two parts of a year. More

My #1 Dealership I have been looking for months to find a place where I can leave a review and it's finally here. I have been to many dealerships in my young life ( lo I have been looking for months to find a place where I can leave a review and it's finally here. I have been to many dealerships in my young life ( lol), and I have never come across one this wonderful. I want to give a big big THANK YOU to Richard J Fissler Jr. for being the best at what he does. He always takes the time to check and make sure everything is running smoothly since the day I brought my Jeep compass. I was so happy with he's professionalism that I went right back to him to get my second vehicle, 2011 Dodge charger! I even sent one of my friends right to Richard, and she was very happy with him too. I will send all my friends and family looking for a vehicle to Richard for as long as he is around! I can not express how much he has made this car shopping experience one of the best ever! Everyone in this deanship is always very nice. I am glad we walked in, when we did! More

Great Eric was a delight to work with. His professionalism and patience was astounding. Incredible doesn't even begin to explain my experience at Scranton D Eric was a delight to work with. His professionalism and patience was astounding. Incredible doesn't even begin to explain my experience at Scranton Dodge. More

Great Experience Eric and Frank made sure to address all of my concerns I am happy with my choice and I will refer my friends and family Eric and Frank made sure to address all of my concerns I am happy with my choice and I will refer my friends and family More

Great experience selling my car I found myself in a position with a car that I didn’t need, and that I was underwater on. Jim and his team treated me very fairly and gave me the bes I found myself in a position with a car that I didn’t need, and that I was underwater on. Jim and his team treated me very fairly and gave me the best price they could come up with, making it as painless as possible. They did this even though I was not ready to buy a car right now from them, which says a lot. I will absolutely be making them my first stop for my next car purchase! More