Scranton Dodge Chrysler Jeep RAM

They are very respectable Phil Santiago was very helpful!! He listened to what I wanted and he worked hard to get what I needed! Was not there very long and made everything qui Phil Santiago was very helpful!! He listened to what I wanted and he worked hard to get what I needed! Was not there very long and made everything quick and easy!! John Epp was also a tremendous help in getting the best price possible- will always choose this dealer for future purchases and will always recommend them to anyone looking for a new car or used car!! Susan Edwards had me interested and asked all my questions with all he quick responses to all my questions!! More

Above and Beyond Even though Ray is not in salesman shoes, he is always willing to help with customer concerns. He helps you with service requests, general questions, Even though Ray is not in salesman shoes, he is always willing to help with customer concerns. He helps you with service requests, general questions, anything you have he isthere for. More

Phil Santiago is always there when we need him. The modern world says they offer good customer service, but most fail due to the fact that they only care about the bottom line. Phil Santiago really The modern world says they offer good customer service, but most fail due to the fact that they only care about the bottom line. Phil Santiago really does offer great customer service by going way above the call to duty. He calls to make sure we are totally satisfied with our purchases. We in turn, refer our family members to him to buy their vehicles. Phil is a bright star in the world of cut throat sales tactics. He brings back the old way of doing business, which is a very rare thing to see in todays business world. When he sees you, he asks, "how are you," and reaches out to shake your hand. But the difference with him is that he really does care how you are doing and feeling. I never though I would ever meet a salesman like him. We will continue to buy our Jeeps from Scranton Dodge/Chrysler/Jeep due to his great customer service. More

Wonderful! Jim was wonderful to work with and got me into a great car for a great price! Overall my experience with Scranton dodge was excellent! Would recommend Jim was wonderful to work with and got me into a great car for a great price! Overall my experience with Scranton dodge was excellent! Would recommend them for anyone! More

Excellent Sales Experience My wife and I just leased our first Jeep and were extremely pleased with our sales experience at SDCJR. Our sales professional, Phil Santiago, was ex My wife and I just leased our first Jeep and were extremely pleased with our sales experience at SDCJR. Our sales professional, Phil Santiago, was extremely knowledgeable, courteous and thorough as he patiently answered all our questions. Ray Novak, our sales / finance manager, showed great attention to detail, as he directed us through the lease documents. We are enjoying our new Jeep and expect to be working with them again in the near future. More

New Pacifica Phil was professional and courteous in helping us find the car we needed in our price range. We would go back to look for cars there in the future. Phil was professional and courteous in helping us find the car we needed in our price range. We would go back to look for cars there in the future. More

Awesome dealership!! I purchased two vehicles from Scranton Dodge, both with Scott as my salesman. He is awesome! I recommend anyone looking for a new vehicle to go see Sc I purchased two vehicles from Scranton Dodge, both with Scott as my salesman. He is awesome! I recommend anyone looking for a new vehicle to go see Scott. I purchased a Journey in 2014 and a Ram Bighorn in April 2018. Thanks Scott and all the staff that helped me!!! More

Fantastic service! This dealership was so very helpful in getting my Jeep. They made the process so easy and made sure that I understood everything. I will definitely co This dealership was so very helpful in getting my Jeep. They made the process so easy and made sure that I understood everything. I will definitely continue to work with Scranton dodge Jeep Chrysler ram in the future. More

Simple and Easy This was the only dealership that had what I was looking for and had the product knowledge to speak knowledgeably about what I was looking for and the This was the only dealership that had what I was looking for and had the product knowledge to speak knowledgeably about what I was looking for and the financing options avalible. They also did an appraisal by text so I didnt have to drive my 2 trades over just to be looked at. More

No one was enthusiastic or wanting to make a sale. No one was willing or wanting to help us. There was no attempt to make conversation and a somewhat uncomfortable and hostile environment. I’ve never e No one was willing or wanting to help us. There was no attempt to make conversation and a somewhat uncomfortable and hostile environment. I’ve never experienced this at a car dealership. More