Scranton Dodge Chrysler Jeep RAM

Fast to get the deal done to purchase a car but customer services need attention ⚠️ services need attention ⚠️ More

Great place nice people to deal with clean and friendly would never buy a vehicle any where else would never buy a vehicle any where else More

Purchased a 2022 Dodge Durango , Joseph Czarkowski was the salesperson, He was easy to deal with, gave the facts about the car , price and financing options. No pressure tactics used. When we got th the salesperson, He was easy to deal with, gave the facts about the car , price and financing options. No pressure tactics used. When we got the car there was only one key and no mats. He also helped us get the key and mats. I would recommend him to a friend .. More

Very disappointing experience with this dealership. Attempted to purchase a vehicle from Scranton Dodge and for a few reasons that I expressed in length in a Google review, the experience was not a go Attempted to purchase a vehicle from Scranton Dodge and for a few reasons that I expressed in length in a Google review, the experience was not a good one. In a response to my review, John Epp asked me to contact him directly to go over the experience with him. For over a week I attempted to contact John Epp and at no point in time did he take the time to contact me back directly. In fact, the email address that he asked me to contact him at does not even work. So the "contact me, I care" response I was given on Google was nothing more than smoke and mirrors. Sadly a sentiment that seems to resonate with the higher ups at this dealership towards their customers. Since his email provided did not work, I reached out not only through this website, but 2 other websites as well. And I know my message was transferred to John Epp because an employee at the dealership informed me they were going to give John the message when he arrived at the dealership. When I purchase or attempt to purchase a vehicle from any dealership, I expect to be treated professionally and in return I am the same way. Sadly, with this dealership, professionalism is not a priority. When John responded to a review showing interest in going over things with me that went wrong at the dealership, I looked at it as a higher up in the dealership wanting to listen to the issues and then try and see if there was anything at all that could have been done differently so that it can be applied in the future to help the dealership in any way possible. To be ignored after attempting to help the dealership by responding promptly to them is an insult. And insulting those that are wanting to do business with you is not how you conduct proper business. More

Bought my First Jeep Wrangler with Frank , process was easy and Frank took the time to explain everything and get me where I needed to with payments ! So I now own my Dream PINK Jeep wrangler !! easy and Frank took the time to explain everything and get me where I needed to with payments ! So I now own my Dream PINK Jeep wrangler !! More

Lots of junk fees added on to the sale of the vehicle at the end and not disclosed during purchase. Could add up to about $1000.00 not including tag and title charges for the State. Sales representative B the end and not disclosed during purchase. Could add up to about $1000.00 not including tag and title charges for the State. Sales representative Bill Adams is very friendly and professional. Company policy needs adjustment. Sales person can only do so much for the customer due to company policy. More

Worst ever my be ram with 700 miles on it was towed in they never called me then they couldn’t understand why I was mad it was there over the weekend they never locked it and some one somebody stole my 3k they never called me then they couldn’t understand why I was mad it was there over the weekend they never locked it and some one somebody stole my 3k radio that runs the truck they told me they couldn’t help me call my insurence More