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Scranton Dodge Chrysler Jeep RAM

Scranton, PA

3.0
324 Reviews
Scranton Dodge Chrysler Jeep is located on 1146 Wyoming Avenue in Scranton and services the greater North East Region for Chrysler, Dodge, Jeep, and Ram products. Established in 1984 by the Pompey Family the dealership is locally owned and operated by two brothers - David & Matthew Pompey. Day to day operations are run by Ray Novak, the General Manager. Our web site is packed full of photos, videos and fresh content about our award winning cars, trucks, minivans and Jeeps!
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1146 Wyoming Avenue

Scranton, PA

18509

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Showing 324 reviews

November 07, 2024

Fast to get the deal done to purchase a car but customer services need attention ⚠️ More

by Ss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph CZARKOWSKI
October 24, 2024

Great place nice people to deal with clean and friendly would never buy a vehicle any where else More

by gene9029duke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Epp
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Purchased a 2022 Dodge Durango , Joseph Czarkowski was the salesperson, He was easy to deal with, gave the facts about the car , price and financing options. No pressure tactics used. When we got th More

by rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McConkey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Czarkowski
August 11, 2024

Very disappointing experience with this dealership. Attempted to purchase a vehicle from Scranton Dodge and for a few reasons that I expressed in length in a Google review, the experience was not a go More

by Mr. Mike
Recommend Dealer
No
Employees Worked With
John Epp
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Bought my First Jeep Wrangler with Frank , process was easy and Frank took the time to explain everything and get me where I needed to with payments ! So I now own my Dream PINK Jeep wrangler !! More

by Shanno8376
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Gouldsbury
April 12, 2024

Lots of junk fees added on to the sale of the vehicle at the end and not disclosed during purchase. Could add up to about $1000.00 not including tag and title charges for the State. Sales representative B More

by mageeem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike McConkey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Outstanding people! Couldn’t have asked for a better experience. I was treated like royalty while there and knew that my vehicle was in the hands of professionals. They More

by Jeff Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McConkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Epp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Scranton Dodge Chrysler Jeep RAM responded

It sounds like your experience at Scranton Dodge Chrysler Jeep RAM was top-notch. We’re pleased you found our team professional and thorough - Car care is of utmost importance to us. Looking forward to assisting with your next vehicle.

February 06, 2024

I started purchasing my cars from Scranton Dodge 12 years ago and I haven't gone anywhere since. Since Day 1 (with Mike McConkey), my requests have been met. He has always been gracious, polite, and knows More

by Kelly L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McConkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Scranton Dodge Chrysler Jeep RAM responded

We appreciate your ongoing trust in Scranton Dodge Chrysler Jeep RAM and our dedicated team. It's pleasing to hear the consistent service you've received has met expectations. Your endorsement is truly valued, thank you.

February 06, 2024

Worst ever my be ram with 700 miles on it was towed in they never called me then they couldn’t understand why I was mad it was there over the weekend they never locked it and some one somebody stole my 3k More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Dodge is a good name because you should Dodge it if at all possible. Bought a used car last spring went to pick it up. They were getting ready to close and sat us in a cubicle with a bunch of car parts. T More

by Darth Vader
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike McConkey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Scranton Dodge Chrysler Jeep RAM responded

Hello, Please know that your feedback is important to us here at Scranton Dodge Chrysler Jeep RAM. I would like to connect with you to discuss the level of communication and customer service you received from our Sales Team regarding your fob key pick-up. Can you contact me at your earliest convenience? I look forward to speaking with you. Sincerely, John Epp johnepp@dodgechryslerjeep.net Scranton Dodge Chrysler Jeep RAM

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