Back

Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,197 Reviews

1,197 Reviews of Scranton Chevrolet of Norwich - Service Center

Sort by
February 02, 2020

Io feel that the bottom line is more important than customer loyalty. My 2016 Cruze is still under warranty, so I will go to Scranton, but after that....NO WAY!!! More

by Terri
Recommend Dealer
No
Employees Worked With
Tammy Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tudor Freeguard
January 31, 2020

Great customer service although my check engine light came back on and I took my car in for this reason and for the price I should have got more mileage More

by MARKASPRUILL1969
Recommend Dealer
Yes
Employees Worked With
Crystal Kinney
January 29, 2020

Scranton Chevy was excellent. Ron Delgado was patient with me and helped me decide on what I really needed and wanted. Jay and James were great too! More

by LFG009
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, Ron Delgado, Michelle Libhart
January 23, 2020

recalls they were very pleasant and service was performed quicker then expected it was very easy to make an appointment and they understood why i needed to b More

by Barb and Dan Sargent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Scranton Chevrolet of Norwich responded

It is great to hear everything was done quickly and to your satisfaction! We want all our clients to have a comfortable and stress-free experience with us!

January 19, 2020

Tammy in service was very professional, and the work on my Chevy truck always comes out right the first time.will always go to Scranton Chevy for my vehicle needs. More

by newapt3@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini, Joseph Baton, David Courville
Jan 31, 2020 -

Scranton Chevrolet of Norwich responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Scranton Chevrolet of Norwich and we hope to see you again soon! Thanks for highlighting some of our staff who helped make this such a great experience!

January 17, 2020

This dealership has always gone above and beyond in service and representation. I would like to single out Tammy for her excellent service and dedication. She kept me informed of the entire process. More

by Jill
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Kinney
Jan 31, 2020 -

Scranton Chevrolet of Norwich responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Scranton Chevrolet of Norwich and we hope to see you again soon! Thanks for highlighting some of our staff who helped make this such a great experience!

January 12, 2020

Head lamps & plate lamp replaced on Saturday. Like having service available on Saturday. Car was ready as promised.Crystal was busy when I dropped off my car and handled all customers quickly. More

by KMN
Recommend Dealer
Yes
Employees Worked With
Crystal Kinney
Jan 16, 2020 -

Scranton Chevrolet of Norwich responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Jan 31, 2020 -

Scranton Chevrolet of Norwich responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Scranton Chevrolet of Norwich and we hope to see you again soon! Thanks for highlighting some of our staff who helped make this such a great experience!

January 11, 2020

My experience at Scranton Chevrolet was amazing. It was great working with James and Josh. I will definitely recommend anyone looking for a vehicle come see them. More

by JJ83
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell, Michelle Libhart
Jan 18, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for your business and review JJ! We cannot argue with amazing and we appreciate you letting everyone out there know. Thanks for your review and your business. Enjoy the vehicle! Dominick Salemi General Sales Manager

January 11, 2020

A fully satisfying experience. My truck was serviced as expected in a reasonable amount of time. The service manager on duty at the time took care of my concerns with a previously replaced defective part w More

by jvidas
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Halloran, Michelle Libhart
Jan 16, 2020 -

Scranton Chevrolet of Norwich responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Scranton Chevrolet of Norwich.

January 11, 2020

Great people and service! Went to Scranton for recall on my Tahoe and a oil change. Performed service in a timely fashion and easy to set up a appointment with. More

by Robert J
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Scranton Chevrolet of Norwich responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Scranton Chevrolet of Norwich!

...
93
...