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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,197 Reviews

1,197 Reviews of Scranton Chevrolet of Norwich - Service Center

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February 15, 2020

They did a very good job replacing my motor in my avalanche. Answered all of my questions and concerns. Will go back, I highly recommend this service department. And of course if I am ever in the More

by richard.white
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Soto
Feb 19, 2020 -

Scranton Chevrolet of Norwich responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

February 11, 2020

Great customer service great waiting rooms clean and comfortable great service team very knowledgeable speedy service team it great when you have people listen to you thanks More

by MARKASPRUILL1969
Recommend Dealer
Yes
Employees Worked With
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Halloran, Crystal Kinney
Feb 12, 2020 -

Scranton Chevrolet of Norwich responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Your satisfaction is important to us, so we want to sincerely thank you for choosing Scranton Chevrolet of Norwich and we hope to see you again soon!

February 09, 2020

everything done in a professional manner and then untimely manner crystal in the service department was more than helpful always getting the job done professionally and on time recommend it to anyone More

by karpys1960
Recommend Dealer
Yes
Employees Worked With
Crystal Kinney
Feb 12, 2020 -

Scranton Chevrolet of Norwich responded

Our staff is committed to providing each of our clients with the best automotive experience. Thank you for your kind review; we are happy to pass along your comments to the team here at Scranton Chevrolet of Norwich!

February 08, 2020

The service was really great, positive attitudes and everything got done very timely. Any questions were answered with accurate responses. Great service all around. Loved it. More

by LEXICWYNAR
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Scranton Chevrolet of Norwich responded

Hi there, thank you so much for your positive comments about Scranton Chevrolet of Norwich!

February 07, 2020

Fast and painless service! Technician found an issue while performing my oil change that could have potentially been a huge issue. Not sure that would have been picked up by someone at an oil change sho More

by ranpage
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay L. Service Technician
Feb 12, 2020 -

Scranton Chevrolet of Norwich responded

Hi there! We're so happy we were able to help you out!

February 05, 2020

Great service. Service advisor tammy was awesome and very knowledgeable. Technician was clean and quick. World class technician in my opinion. Both employees deserve a substantial raise. More

by GMT092907
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Thielbar
Feb 06, 2020 -

Scranton Chevrolet of Norwich responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks for highlighting some of our staff who helped make this such a great experience!

February 05, 2020

They accommodated me and found the problem. Thank you for the quick service. Will definitely come back if any other issues. Thank you again to all More

by MARYOLSSON
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Scranton Chevrolet of Norwich responded

We're glad everything was completed quickly and to your satisfaction!

February 05, 2020

Great service and people. Thanks and I will bring my vehicle back in due to a oil leak diagnostic. I appreciate you he help finding the source! More

by swimma
Recommend Dealer
Yes
Employees Worked With
Mark Halloran, Michelle Libhart, Crystal Kinney
Feb 06, 2020 -

Scranton Chevrolet of Norwich responded

We're glad to hear you found our staff was so knowledgeable and helpful!

February 04, 2020

Best dealership I’ve ever seen. You’re people explain everything what my car needs. They even if they find something the and explain I need More

by PAUL_THOMAS259
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Scranton Chevrolet of Norwich responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Scranton Chevrolet of Norwich!

February 03, 2020

Excellent customer service from the mo ent you walk in until after your vehicle is serviced. Parts were ordered and ready so time spent t at the dealership was minimal. More

by JULIEPARRETTE
Recommend Dealer
Yes
Employees Worked With
Michelle Libhart, Crystal Kinney
Feb 06, 2020 -

Scranton Chevrolet of Norwich responded

Hello, thank you for your kind words and this wonderful review!

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