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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,197 Reviews

1,197 Reviews of Scranton Chevrolet of Norwich - Service Center

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March 04, 2020

Best service department I’ve ever worked with. Sparkling clean service area, great listeners, extremely professional, and a lot of give a xxxx. To bad it was a different dealer when I purchased previous Che More

by JEFFREY.LEITH
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Baton
Mar 06, 2020 -

Scranton Chevrolet of Norwich responded

We're pleased to know we have been able to exceed your expectations and really help you out! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 02, 2020

Tammy in service was very friendly and helpful! At this and previous service appointments lt was clear my time was important. Best service experience I have had in 40+ years of car ownership! More

by SILARAM
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in sales spoke with me...good guy!
Mar 02, 2020 -

Scranton Chevrolet of Norwich responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for your kind review; we are happy to pass along your comments to the team here at Scranton Chevrolet of Norwich!

March 01, 2020

Very professional and knowledgeable, excellent product would recommend to a friend or family member. A very enjoyable experience through the entire process with no high pressure sales antics. More

by PLUVIOUS1
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Libhart
February 28, 2020

My visit was wonderful. Tammy explained the diagnostic charge and explained it maybe covered under the warranty. When she called to tell me the problem, she told me not to worry-it was covered. I am as so More

by EDJANETKENT
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if his name, but he drove me home from Scranton. He was so personable, drive very cautiously and made me feel very comfortable.
Mar 02, 2020 -

Scranton Chevrolet of Norwich responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks for your praise and kind comments about our team; we will pass this on to them!

February 25, 2020

Excellent experience with your dealership. Will definitely be back again and will continue there for service as well. Thanks Tudor & Dave! Have a great week! More

by DEBIMARVIN
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Tudor Freeguard, David Tignonsini, Michelle Libhart
February 24, 2020

It was a very good experience I don't remember the names of everybody but very very very good starting from 7:30 in the morning from the young lady in the repair suction went out of her way find some parts More

by SUERAYGOULD
Recommend Dealer
Yes
Employees Worked With
Michelle Libhart
Feb 26, 2020 -

Scranton Chevrolet of Norwich responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 23, 2020

I'm first time there was a good one. The lady I think her name was christal was very nice and explained things to me. More

by mjsanborn1959
Recommend Dealer
Yes
Employees Worked With
Crystal Kinney
Feb 26, 2020 -

Scranton Chevrolet of Norwich responded

We want all our clients to have a comfortable and stress-free experience with us and we thank you for highlighting some of our staff who helped make this such a great experience!

February 21, 2020

Came in for a recall, had a driver blinker/break light out both where fixed free of charge. I don’t that that was the intentions with the blinker, but thats how it worked out. I couldn’t be more happier w More

by LuBug01
Recommend Dealer
Yes
Employees Worked With
Crystal Kinney
Feb 26, 2020 -

Scranton Chevrolet of Norwich responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Scranton Chevrolet of Norwich.

February 18, 2020

I brought my car in for an oil change, tire rotation and inspection. They got me in on time and everyone was friendly and efficient. More

by ROBHAYNES
Recommend Dealer
Yes
Employees Worked With
Crystal Kinney
Feb 19, 2020 -

Scranton Chevrolet of Norwich responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Scranton Chevrolet of Norwich and we hope to see you again soon!

February 18, 2020

Good service is always done on my car. There's good customer service there too. The courtesy driver is the happiest and nicest guy you'll ever meet. He's very friendly to everyone even while walking by More

by DaltonGang
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Soto, David Tignonsini, Crystal Kinney
Feb 19, 2020 -

Scranton Chevrolet of Norwich responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Scranton Chevrolet of Norwich!

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