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Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,197 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,197 Reviews of Scranton Chevrolet of Norwich - Service Center
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August 11, 2021
Brought car in for scheduled maintenance. Very good fast service. Easy drive up area to drop off the vehicle. Clean facility. No issues at all. service. Easy drive up area to drop off the vehicle. Clean facility. No issues at all. More
by richardrozanski
Verified CustomerEmployees Worked With
Terry Jean
July 31, 2021
Over priced and slow2 hours for a LOF no tire rotation, Over priced and slow 2 hours for a LOF no tire rotation, I never received an Multi-Point Inspection (MPI), I’ve been to 2 other GM Dealers in Eastern Over priced and slow 2 hours for a LOF no tire rotation, I never received an Multi-Point Inspection (MPI), I’ve been to 2 other GM Dealers in Eastern CT both where helluva lot better. I have a warranty, and I’ve never had to pay for a LOF Scranton over charges by so much that I had to pay $36 on top of what my warranty pays since there is a cap that I’ve never come close to reaching until now. The Technician did not top off all fluids. More
by calebespinosa355
Employees Worked With
Terry Jean
July 31, 2021
Great service, personable staff. Had an issue, was resolved timely, communication wasn’t too bad, but overall good experience. Will continue to get our Chevy vehicles serviced at Scranton. resolved timely, communication wasn’t too bad, but overall good experience. Will continue to get our Chevy vehicles serviced at Scranton. More
by AJS
July 29, 2021
Great service, was very nice and gave great and detailed explanations and was very timely with fixing my car. I had a great experience there. explanations and was very timely with fixing my car. I had a great experience there. More
by nasia353
Employees Worked With
July 29, 2021
It was my 4th time having my 2018 GMC serviced at Scranton Chevrolet and they did a fantastic job all 4 times. The managers and technicians are very friendly and accommodating. I have bought many n Scranton Chevrolet and they did a fantastic job all 4 times. The managers and technicians are very friendly and accommodating. I have bought many new vehicles in my life time and Scranton Chevrolet is one of the top service centers that ever worked on my vehicles. More
by Jr.
July 29, 2021
This is the second time I’ve had to bring in the vehicle since I purchased from this dealer. On this occasion, they could not find why my coolant was leaking however they did put a dye into the tank but now since I purchased from this dealer. On this occasion, they could not find why my coolant was leaking however they did put a dye into the tank but now I’ll need to continue checking the coolant levels and bring it back when it begins to noticeably start leaking again. Slightly frustrated that a 5 year old vehicle at $30k is consistently giving me issues. I will say though that the staff was friendly and the appointment was timely. More
by SAFEAR1989
Employees Worked With
Terry Jean
July 20, 2021
I was interested in a truck on the lot called Scranton Chevy and Bill Boswell was the salesman who answered my call and took excellent care of me from start to finish. Bill is an great salesman and I woul Chevy and Bill Boswell was the salesman who answered my call and took excellent care of me from start to finish. Bill is an great salesman and I would recommend Stanton Chevy to any of my friends and family and to make sure they look up Bill thank you! More
by Thomas Lata
July 20, 2021
Here is the CEM Case number. 9-6791849981. Cars still not fixed. Terrible experience but in my opinion it was all about getting the car sold and not really taking care of the customer after the sale or after fixed. Terrible experience but in my opinion it was all about getting the car sold and not really taking care of the customer after the sale or after you got our money. More
by HUMMER1157
Employees Worked With
Josh Dickson, James Mitchell, Terry Jean
July 20, 2021
I had very good service , the staff was pleasant and very patient with my questions. I will recommend your services to family and friends. Thank you patient with my questions. I will recommend your services to family and friends. Thank you More
by MCCLARYMARY
